Clearly

I like ordering from Clearly since it is affordable, lots of choices, and works for my vision! When I have issues, I can bring it to an actual person if it cannot be resolved by electronic means. I'm happy with my years of experience with Clearly.

The frame style is nice and the lenses are fine, but they are so loose! I cannot even look down at my phone without them falling off my face. I had to buy a sport strap just to keep them from constantly falling on the floor.

This was the best experience I've had ordering glasses. The whole process is quick, easy and you don't even have to leave the house. The delivery is fast, product quality is great.

I would highly recommend ordering through Clearly.ca and will order again.

I'm happy with the overall transaction but I'm very disappointed on the expiry date of one of the boxes. It's expiring April 2022 & I may not use them all by then.

Samuel went to a lot of work to try to resolve this issue. Unfortunately due to the manufacturer I was unable to get a later expiry date. I understand this is out of Clearly's control.

I was somewhat apprehensive to try ordering glasses online without physically trying them on even though the price seemed too good. The virtual try on view was good at giving a good idea of the look but of course not the feel. I found the frames I liked and selected the lenses to my prescription. The glasses arrived in good time and the frames were extremely comfortable on my face BUT the prescription was off by a lot. Turns out "I" made a mistake in giving the numbers correctly. I contacted customer service who were extremely helpful. Together we entered the right prescription, they sent me a return mailing slip, I packed and returned the old glasses and received my new ones. They work amazingly and I am very happy with my new glasses. I would buy from them again in a heartbeat.

I've purchased 2 pairs of prescription glasses from clearly.ca. The quality of both was not what I expected. The frames are not worth the "discounts" applied. In the end, they were really quite expensive. The 2nd pair's frame cracked at the top of the frame and eventually the arm broke off also. Small details that were missing from the frames (i. E. quality of "plastic" and "aluminum" used and lack of flexible frames). The scratch resistant coating makes it difficult to clean the lenses thoroughly. I have a number of old pairs of glasses that I will revert back to until I purchase my next pair, at the onsite store located in my Optometrist's office. Reviews are important!

As far as using my prescription and ordering lenses is concerned I feel really comfortable with Clearly. I think if I were being more picky I would want to try a bunch of different lenses to see what works best for me at a certain price, but I just asked someone what they used and bought that.

I ordered my contacts for "next day" delivery. I emailed customer service and was met with multiple challenges. There's a different agent who responds each time, so you get different answers throughout a thread which is really frustrating. After several different answers explaining why my contacts were delayed, I called and spoke to someone on the phone. The agent on the phone confirmed the contacts were in the warehouse and getting ready to be shipped out. Almost immediately after, I received an email from another customer service agent who then said they didn't know when they would receive them and whenever they did, they would be shipped it in 3-4 days. The whole ordeal was so confusing. I ended up calling again and it was confirmed that they would be sent out that day (which was now a week of waiting for them). I just found the mixed messaging really frustrating but the contacts themselves and the ease of ordering were great.

It was a very good process with the ability to see how I look in the glasses before purchasing. It was a bit confusing about the sizing and measurements but it did work out. The glasses do sit a bit higher than expected on my nose but the quality was well worth the purchase. I would do again, however, a bit leary as to the continued add-ons and up selling for thinner frames, etc...

Heather was our primary contact and she was wonderful with my son. She made him feel special and let him talk to his hearts content. When we had issues with one pair of glasses she went above and beyond to make sure everything was resolved. We will be back when it's time for another new pair

Great products, came very quickly, easy to shop from! I would LOVE it if they could put a virtual thing on their site so people can upload their photo's and see what the glasses would look like on their face, that would make me buy glasses from there, other than that good!

It was very easy to order & came quickly. Within a couple of days of putting in my order I received a receipt that stated I could use it to claim through my insurance company. I filled out the claim & was reimbursed the next day. If I'd known it was this easy to order my contacts online I would have done it sooner. Saved nearly $40 doing it myself rather than going through the optometrist's office for the same thing.

I am happy with the price, how quickly it came and how the glasses fit. I have never had two pairs of glasses before. I ordered these to have a second style option when I wear different outfits. However, every time I switch glasses everything looks all distorted, like when you first change prescriptions. I am wondering if I messed something up on my order. FYI, I have progressives so maybe the size of the lens is making the difference.

Nice choices of glasses for a decent price. The lens could have been 50 $ more expensive and my insurance would still have covered it. My favorite product was just this one!

Got scared to buy glasses online. Went to the store to take my measurement and it was very easy.

Initially The glasses I received seem to be extra bendy and have no grip, they constantly fell of my face, eventually this caused my arm to bend as I was attempting to catch them. Megan W. From clearly reached out to me to offer to send a new pair to see if we can try again, as I have purchased other pairs of glasses from clearly that I was already satisfied with, perhaps this unsatisfactory pair had a defect, I look forward to receiving my replacement pair, and I really appreciate the effort and customer service I received!

The contacts I received are probably the worse dailies I have tried. Last max 5-6 hours before it gets super dry and uncomfortable. I feel like I received a super old box or something because the contacts don't look or feel fresh. Most look crinkled and don't hold a spherical shape when I open a new pair. Bought 2 boxes of the dailies aquacomfort 90 and would not try them again.

So ive ordered multiple times from you and there is always issues and delays that are never communicated unless you call in and even then your never told the right information by the people you speak one always blaming the last rep for incorrect information. This time it was quick but my glass dont fit even with the same specs as my last pair they fall off my face constantly. Ive taken them to be adjusted which i was told in store they were bent! This time they came quick but again an issue that im going to just go and spend more at the store because at least then i know ill get it on time and they will fit right! I gave this a 1 star review not 5 star as they are displaying fyi

My only other option for contacts is Costco and they don't deliver. This took only a couple of days and arrived in perfect condition at my door. My previous glasses order were equally convenient and prompt.

Decent production and delivery time, the parcel tracking was great. Product arrived in good condition and I was pleased with the packaging. My new prescription sunglasses are amazing at blocking the glare while driving. The frames are a bit loose so I probably need to get them adjusted. I wore them on top of my head when I went outside to sweep snow off my car. It was -34'C and when I got in the car I put the sunglasses down on my face and the lens popped out onto my lap! I've pushed it back into the frame but it doesn't seem to be sitting right.

It was a very positive experience in every way, from the ease of ordering to the prompt delivery of my contacts. By the time I placed my order I had used my last lens and it tore so I was having to use my glasses, which is not optimum. Initially I had been told that there would be delay, but I was surprised that they arrived sooner than had been anticipated, thanks to Clearly I was back wearing contacts in no time.

While I have bought online with Clearly before there is always the concern that the frames won't look good on me in the real world, and that they won't fit properly.
If you have an up to date prescription then you shouldn't have a problem with the lenses.
I'm happy to say that everything worked out with my latest purchase. Only the arms needed a little adjustment to stop the glasses slipping down my nose.

Ordered glasses from clearly for my first time. Lenses came with scratches so I sent them back to be replaced. When I received my replacement glasses they came in a soft shell sun glass case? I emailed customer service because originally my glasses came in a hard shell case specific to eye glasses and I will not be able to put them in my back pack in a soft shell. They put a $15 credit on my account which is not helpful at all because I can't buy a hard case off their site … I will not purchase from clearly again, nor will I recommend them to friends or family because of this. They messed up my lenses and then won't send me the proper case for my eye glasses.

I ordered glasses and contacts, the contacts were fine, but the glasses (same prescription) have a strange ‘fish eye' sensation, perhaps related to the shape of the frames? I would love for someone at clearly to contact me as I am not happy with them. Please note that I waited to try them for awhile to ensure it was not just the new prescription.