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Clearly has a rating of 3.3 stars from 5,198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clearly most frequently mention fast delivery, customer service, and contact lenses. Clearly ranks 3rd among Contact Lenses sites.
This the place to go for stylish new specs in store or online. The digital retinal technology Optical Coherence Tomography (OCT) is cutting edge. Doctors are extremely knowledgeable and staff are very nice too! Excellent product choices and seamless shopping experience. Happy beyond expectation.
I bought a pair of sunglasses from clearly.ca. Visible discoloration at the edge of the lens. Customer service believes this is normal for polarized lenses. I don't have this issue on my other polarized pair from Costco. Has anyone seen this with your glasses?
I have been ordering from Clearly for a few years now. I appreciate the email reminder that my order is running out, the easy refill option and fast delivery. Highly recommend.
Glasses are fantastic, but Clearly continues to downgrade accessories. Years ago every pair came with a repair tool, hard case, cleaning cloth and solution. Now you only get the cleaning cloth.
Contact lenses (Bausch & Lomb SofLens Toric) are probably the worst lenses I've ever used.
I'm an experienced contact lense wearer of well over 20 years.
I've mostly used Coopervision Biofinity lenses - 2 week wear, and they've been very comfortable.
These feel like there is dust in my eyes. I've removed them and cleaned and put them back in several times, this does not help. My left eye is actually very red and uncomfortable after a day wearing these. I'm not surprised they are discontinued.
I'm going to try another new set tomorrow. I'm hoping for some resolution for this, otherwise my plan is to order through my optometrist ASAP.
Hi Ryan, thank you for your review. We are sorry to hear that these contact lenses are not working out. Contact lenses are not a one-size-fits-all product - they are made with various different materials and come in different sets of parameters which are not always suitable for everyone. We recommend consulting your eye care professional before trying out a new product. We'd love the opportunity to help and a member from our customer care team is going to reach out to you directly over email! - Team Clearly
I've always had success dealing with Clearly. My order always arrives in a timely fashion and exactly what I ordered. I'll be ordering from Clearly for many years to come!
Thank you for your review and feedback Ashley! We'd also like to take this time to thank you for your continued support for us throughout the years! We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Seriously, the best online glasses buying experience ever! Quick, easy, awesome selection, and arrived in no time! The quality it top notch! Super impressed and will be a regular customer!
Wow, thanks for the great review, Lavern! We're so glad we could impress and make it so easy! - Team Clearly
I was down to 5 pairs of dailies contacts left when I ordered and thought I'd have to go without for a few days, then my order came within 3 days, absolutely wonderful service, great prices.
Clearly is really good with shipping your orders in time. I've never had to wait a long time for my order. I would recommend Clearly to anyone, especially if you are running low on contact lenses.
I got my contacts within a week. It was super simple-- just had to enter the digits on my previous contact lenses box and they knew what I was looking for exactly! 10/10 would order again.
Thanks so much for your review, Bonny! We're so glad to hear you're pleased with your first order with us! If there's anything we can help with in the future, please feel free to reach out. We hope to 'see' you again soon! -Team Clearly
My order arrived lighting fast! Clear across Canada in two days. Order was perfect! I love this Canadian company and will buy from them every time from now on.
Thanks for the great review Janese! We really appreciate the rating and feedback. We're glad to hear you're enjoying our speedy services! We're also very proud to have our head office and warehouse in Vancouver BC, and can't thank you enough for your support! If there's anything we can help with, please feel free to reach out. We're looking forward to 'seeing' you again real soon! - Team Clearly
I've ordered from Clearly a few times now and they always have what I need in stock. Every order arrives quickly and the packaging and product is never damaged.
Delivery was fast, easy and package is not damaged. Expected it in 1-2 weeks but came as soon as 3 days. Comes with a handy contacts container and candy!
Shipment came the very next day. The alert emails are a good amount that it is not too much and delivers important information such as reminders and check ins.
Smooth and easy process getting my contacts. Got exactly what I ordered so fast! Thank you Clearly! Will be doing all my contact lenses from here from now on.
Easy and quick... the glasses were pretty good. Im pleased as they were a lot less expensive than what I've paid for before through dr offices and eyeglass stores.
We appreciate the five stars, Stacey! Glad we could make getting new specs so easy. - Team Clearly
My new sun glasses are perfect! Just what I ordered and for a great price. No adjustments needed just ready to go. Thanks and see you next pair. Rodney
Hi Rodney, thanks for the excellent rating and review! Glad to hear we nailed it! We're definitely looking forward to helping you find that next perfect pair real soon! - Team Clearly
I've used Clearly for many years, initially for contact lenses and then also for glasses. The orders have arrived super fast and there has never been an error in my order. Thank you so much.
Everything was great, the only thing is that one of my lenses had a scratch, I sent them to be change and they arrived in good conditions, everything was super fast and without any problem.
I have been a Clearly customer for many years, and I will never go back to any other supplier! The shipping was incredibly fast, and they arrived way sooner than expected. Such a happy surprise!
I recently had a slight order mix-up but clearly cleared it up without any issues (pun not intended) They worked to get the correct order to me right away in which I was very grateful
Hi Edgar, thanks so much for your review. We really appreciate you sharing your experience and feedback, and also, your patience while we worked to make it right for you. If there's anything we can help with, please feel free to reach out! We hope to 'see' you again soon! (Pun intended!) -Team Clearly
Great glasses only issue is that you have to bend the arms so they fit your ears plus arms don't feel tight. Otherwise great price and arrived quickly
Hi Charlene, thanks for you're rating and review! We appreciate you providing us with feedback on this! It sounds like some fine tuning maybe needed on your frames which can make a world of difference, and it is something you can do yourself at home! See our helpful blog article for a guide on adjusting your frames easily (and carefully) here: https://www.clearly.ca/thelook/how-to-adjust-glasses. - Team Clearly
Overall a 4 star experience, some areas of the app pertaining to the ordering process could use some improvements. I have placed additional orders since my initial one.
Thank you for your review Dave! Our customers feedback is very important to us, especially when it can help improve our website, so we'd really love to contact you so we can take this information in for review and consideration! We're glad to hear that you're enjoying the new frames you received from us, and we're definitely looking forward to 'seeing' you again real soon! - Team Clearly
All in all extremely satisfied with my purchase!
I paid about $100 in total for frames and lenses, compared to other sellers Clearly is much more reasonably priced!
As always, the shopping experience, product, and shipping time was excellent. I live hours away from an optical store, Clearly is super convenient, and the prices are amazing.
Every order I've placed is so fast! My contacts are always delivered quickly and the glasses I ordered are perfect and showed up a week earlier than expected!
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We have Canadian roots, Canadian hearts, and a true Canadian drive. Our story begins in Vancouver, in the year 2000. The first Canadian retailer to offer eyewear online, we’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of BC to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
A pioneer in online shopping, we launched our first site in 2000 selling contact lenses, but we always knew we wanted to do more. Within a few years, we began offering a curated selection of designer glasses and sunglasses as well — driven by a passion to bring prescription eyewear to people who often found it out of reach. And we didn't stop there.
We are relentless in our pursuit of the latest optical innovations, from contact lens technologies to breakthroughs in eyewear design. The ever-evolving nature of our product inspires us, and will always drive us to find you your perfect fit and help you see amazing. We believe in improving lives by improving sight, and with the launch of our Buy One, Give One mission, for every pair of glasses purchased, we're able to donate a pair to someone in need!
Thanks so much for your review! We really appreciate such thorough feedback, and your continued support over the years! We'll be sure to pass your feedback onto the team. Currently, we're confident the cloth pouch and hard cardboard box provide enough protection on their way to you, and we hope to offer hard cases on our website again soon. If there's anything we can help with, please feel free to reach out! -Team Clearly