Transition color of the glass should be darker, then better.
Hello Alfred, thank you for your review. We appreciate your feedback on this, and would really like to help rectify this for you. One of our team members will be in touch with you very shortly with assistance. Thank you for your patience. - Team Clearly
Stupid fast shipping. Product arrived as shown and expected. Will order again
I was happy with your quick response and affordable price!
Shaky at first. But resolved itself with great customer service
We're so glad to hear that our customer service team was such a great help and was able to solve your issue, Kyle! Thank you so much for this great review, and please don't hesitate to let us know if there is anything more we could do to make this a 5 star experience! - Team Clearly
Good!
The glasses fits my son perfectly and it looks really nice on him
Fast delivery. Excellent glasses. Thankyou both pairs are perfect
Arrived 5 days after placing my order. The frame is super lightweight.
It was good. No problems at all. Exactly what I ordered
We're thrilled to hear this Christopher! Thanks for the great review and feedback! We're excited to 'see' you again real soon! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
Glasses seem like o be ok up close but can't see far away probably needs adjustment
We're so sorry to hear this, Calvin! We definitely don't want to leave you with a pair you can't wear, and we'd love the chance to investigate and provide further support on this! A member of our customer care team will be reaching out to you shortly to provide further support. Please keep an eye on your email inbox. - Team Clearly
The glasses came quickly but they are not comfortable.
Great service and knew exactly what I was looking for
First order never arrived. They sent a new one no problems!
Excellent experience as my daughter needed them quickly before going on a trip. Thanks!
Was delivered quickly without any hassle. Very pleased!
Im very pleased, received my order within days. Awesome. Will be ordering again from here
Answer: Hi Dan - what you're seeing is the pre-authorization hold being taken and released so we can actually take the payment upon shipping out. On a regular credit card this is pretty invisible (a pending payment becomes an actual charge), but because the only way to apply a pre-authorized hold of funds on a credit-debit is to have the processor remove them from the bank balance and hold them between your account and Clearly's, it looks more like a charge, refund, charge. In either case, Clearly only receives the funds the one time once the order ships out!
Answer: Oh no! We're truly sorry to hear about this and apologize for the late reply. If the prescription is correct, one more piece of information you want to verify is the PD (Pupillary Distance), as it is not always showing on the prescription. If it is not, and the PD is showing 63mm (or 31.5/31.5) on our receipt, this means the PD by default may have been entered when placing the order. This measurement is important as it allows us to cut and place the lenses in the frame in order for your eyes to focus right at the middle of the lens, to ensure comfortable and perfect vision. If the PD was incorrect, or if you're experiencing eye strain despite a correct PD, please contact our customer service team at 1-866-414-2326, or via chat or email through our website with your order information. We'd love the chance for them to trouble-shoot the issue and help with any adjustment if necessary. - SH
Clearly has a rating of 2.8 stars from 5,200 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and long time. Clearly ranks 5th among Contact Lenses sites.
We're truly sorry to hear this Doris. We want our customers to love and be 100% satisfied with the products they receive from us, so we'll be more than happy to reach out to you directly to see how we can help rectify this for you. Thank you for your patience and understanding. - Team Clearly