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Clera Windows + Doors has a rating of 3.5 stars from 189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clera Windows + Doors most frequently mention great job, sales rep, and customer service. Clera Windows + Doors ranks 7th among Doors & Windows sites.
73 reviews
Who knew this was for real? A couple of handle cranks for casement windows installed in 2009 broke so I contacted Rita in customer service who sent me replacements. None of the usual warranty hassles that one gets from other companies. Clera's an outstanding example of the way companies should behave.
My order consisted of 4 windows and 1 Garden Door. Total price paid was $8,420.00. Wrong size Garden door was $3,100.00! It has leaked since the day of installation, frost on interior, rain comes in through the bottom... screen does not slide, all screws have rusted and broken off. Very hard to open and close. I was completely ripped off. The "fix" was they came and glued a piece of felt where they thought most air was coming through... Stay away from this cheap garbage, they will not fix anything after the fact. I soon will start a twitter and social media campaign to warn as many people as I can. Cornwall Ontario is my location
Clera installed windows for our whole house. Really appreciated the work. Crew was really great. Thanks for a job well done.
Clera really did a wonderful job. I have no regrets choosing them over another company. I love my windows and doors. I highly recommend Clera.
Great service, they were quick and cleaned up when complete. A few marks on my walls where they were working.
Clera Patio Doors were professionally installed - no delays in receiving the doors - they came when we expected them. No problems.
Awesome work very clean no hassle friendly installers great sales representative on time no mess left behind and very professional
I would recommend them. Clera windows are good quality. The sales person was not pushy and the installation was quick and painless.
The Front Door and Patio doors were installed within the time frame agreed and the the crew were nice and acted a very professorial manner.
Thanks
Installation was done quickly with no issues. Cleaned up and took away the windows. Call back good customer service
Below average at best. Windows just o. K. in my opinion but customer service is definitely lacking. Wish I went elsewhere.
Dear Sam, Please contact our head office and let us know who you are dealing with so we can look after your pending issues. Your first name is not enough for us to determine your identity and unable to help you. Please call at your earliest convenience. Thanks
Installation was professionally well done and the windows looked very nice. Received the waranty in a very short time after installation.
We couldn't be happier! Beautiful workmanship, stellar finished product. Awesome, I highly recommend.
We have had Cleara Windows install doors and windows in two homes we owned. Great job. Myk and Joan!
Gain trust and grow your business with customer reviews.
Clera is known for quality home windows & doors installation since 1978. Get custom vinyl windows & doors from the Winner of Homestars Best Company Award.
Family-run since 1978, Clera Windows + Doors is one of Canada’s premier manufacturers and installers of custom windows and doors.
With more than 40 sales and installation offices throughout Ontario, a head office and manufacturing facility located in Concord, Ontario, Clera Windows + Doors has improved more than 300,000 homes.
The company has been awarded:
Canada’s Best 50 Privately Managed Companies
Winner of 12 HomeStars Awards over the last decade, including Best Window Company of the Year
City of Vaughan’s Company of the Year
Best of Houzz Award recipient for 2014
Best Window and Door Company in Ontario in 2017 by Ontario Window Reviews
Top Choice Award winner in the Window and Door category
We are a Canadian company that has been manufacturing and installing Canadian-made products for over 41 years, and remain committed to making your dream home a reality. Ordering custom windows and doors from Clera is the clear choice!
Dear Ann, Thank you very much for your feedback. We hope that you are enjoying your Patio doors. Not sure why we got only one star rating, if there is anything we can do to help, please let us know. Thanks