Clera Windows + Doors has a rating of 3.5 stars from 189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clera Windows + Doors most frequently mention great job, sales rep, and customer service. Clera Windows + Doors ranks 7th among Doors & Windows sites.
Who knew this was for real? A couple of handle cranks for casement windows installed in 2009 broke so I contacted Rita in customer service who sent me replacements. None of the usual warranty hassles that one gets from other companies. Clera's an outstanding example of the way companies should behave.
My order consisted of 4 windows and 1 Garden Door. Total price paid was $8,420.00. Wrong size Garden door was $3,100.00! It has leaked since the day of installation, frost on interior, rain comes in through the bottom... screen does not slide, all screws have rusted and broken off. Very hard to open and close. I was completely ripped off. The "fix" was they came and glued a piece of felt where they thought most air was coming through... Stay away from this cheap garbage, they will not fix anything after the fact. I soon will start a twitter and social media campaign to warn as many people as I can. Cornwall Ontario is my location
I had four awning windows installed a few weeks ago. The two installers were very professional and took their time to do a great job. The windows work well and the screens can be removed easily to clean the glass.
This the second time we have had windows installed by Clera windows and doors and we have been completely satisfied not only with the product and installation, but also with Hans our sales person who is both knowledgeable and very easy to do business with.
There were 2 missed items on the first install and I was happy to be contacted by the president to confirm they would rectify the issues and they did to my complete satisfaction. The installers were amazing and took the time to get the installation done right with attention to detail. I would recommend this company for your doors and windows.
Products used:
Windows and Doors
I bought windows from Clera Windows 13 years ago. Unfortunately a piece of hardware needed to be replaced, and since Clera provided lifetime warranty I contacted Clera Windows and asked for a replacement part. Rita from Clera Service responded promptly, and handled the case very effectively and efficiently. I received the replacement parts, free of charge, within a few days.
We were very satisfied with the job completed by Carl and Dan. The quote and product selection process on our choices of window and patio door was an excellent match with our home. Job was completed a week earlier then planned and the clean up was excellent. We would recommend this team to anyone.
Had 13 windows and sliding door replaced 2 1/2 years ago. Salesman was eager to sell ans was very attentive pre sale. The sliding door lock was faulty from day one. The first time the slider lock broke, it took appeox 2 weeks for someone to respond. It was temporarily resolved by a quick fix solution. Fast forward to today, this is the 4th time the lock has broken. I asked them to relace the door which they won't. I am still waiting for them take care of the problem. Customer Service is a joke. Rita, the Manager laughed when I told her myc concern. The sales Rep Steve will not return calls. I have had it and am taking legal action.
Barry and the team did a remarkable job. I highly recommend them. He worked on all the windows and doors of my house and I am very happy with the outcome. I will continue working with him again in my future projects.
After hearing excellent feedback from some of my friends who have used Clera in the past for their own windows or doors installation, the time finally came for me to replace some of my windows. I ended up going with Clera, and wow what an excellent experience! The logistical nightmare of my past window installer was non-existent with Clera. The windows were delivered and installed with no hassle & I couldn't be happier!
An excellent site providing quality SMM services. Employees from the company provide a service to develop your business account. I have a company that sells plastic windows and doors. Couldn't bring the ad to a decent level. After contacting Top4smm, the number of clients has increased several times. Thanks guys for a good job.
First off the door installers said they would show up at 11am but arrived at 830pm. I wanted two storms doors each with a different design front n back of house. What happen was they mixed the measurements up and installed wrong doors at the front n back. By this time it was 11 pm and told them to call me tomorrow to get the mess sorted out. The next day no call by the tech or reply from a email sent. When it involved the deposit they replied right away. Do not recommend.
I had a bedroom and a basement window installed in my home this year.The Clera representative came and advised me as to the best windows to order. In exactly the time frame I was quoted the windows arrived and were installed. The installation was done in a very professional way and the area was completely cleaned upon completion. I intend to order 2 more Clera windows next year.
Great estimate, we even decided to have our french doors done, crew friendly and cleaned up like they weren't even there! Great value for the price, even noticed that the rooms are cooler when the sun is shinning directly on them.
Joanne Brienesse
Eric Tony DeBono and his team from Brantford Clera Windows and Doors were amazing from start to finish. He gave us a detailed quote and listened to exactly what we wanted done for each window and door. He made suggests where appropriate and they were appreciated. After the installation, they cleaned up thoroughly which I was very impressed with. We've had the windows for approximately 2 months and haven't had a single issue. I highly recommend them!
Products used:
All windows in our home replaced including a bay window, and one outside door.
We chose Clera windows because of the professional presentation from Todd. He was knowledgeable and was prepared to answer all of our questions without hesitation. We had 12 windows installed and a door between house and garage. The installers were also very professional and knowledgeable. We have recommended Clera windows to many. Thank you.
Installation took a little longer than expected, but the crew was very good at explaining the issue. The salesman John was great and they took care of a small issue with one window not closing easily after installation.
I replaced all my windows and I must say that Clera Windows has very good service and trustworthy. Amazing job done by entire Clera Windows Team. I've done the best investment for my house. Thank you so much
After a thorough review of multiple companies and meeting with at least 7 different representatives, we decided to go ahead with Clera Windows & Doors.
My experience with the sales agent has been mixed at best, but I would like to call out the service manager Rita Adamopoulos who has been phenomenal and has always gone beyond the call of duty.
Rita has always been prompt when I have reached out to her and was able to expedite the process for me on more than a couple of occasions. I highly recommend Clera Windows & Doors to anyone who is in market to replace/update their windows and doors. Their service team led by Rita is the x-factor when comparing this company to their competitors.
Installation was so fast and expertly done. Any rotted wood was replaced, as was old mouldingswith easy to care for washable moulding. While there was sawdust inside, there was no clean up outside and my gardens were still intact. I love the look of my windows inside and out.
Dan and Carl from Clara Windows in the Lucknow area were an absolute dream to work with. They took their time going over the quote and options and our windows were installed on time and professionally finished. We couldn't be happier with the end result and wouldn't hesitate to recommended this father son team to anyone needing windows or doors. Thank you Carl and Dan!
Recently, we had our majority of the windows in our home replaced by Clera and had a great experience. Our salesperson, Todd was informative and honest and very friendly too. The installation team made our windows look great and our house has never been so quiet inside. Very happy with our windows.
Terrific service right from the start! From the sales and financing of my windows to the installation service that was provided by Clera, they were nothing but professional, helpful and courteous. The installers were clean, quiet, quick and carefully explained how to operate and clean each window. Installation was quick! Highly recommend!
We had all of the windows in our house replaced by Clera Windows and Doors. The new windows look beautiful, are easy to remove the screens and easy to clean the casement windows from inside, which is really convenient on the second floor. We are happy with the look and operation of the windows. We have noticed that we hear less road noise and have eliminated the draft we felt from our old windows. Kevin was very professional and quick to respond throughout the process and we felt that he was selling us something that he believed in. Juri was our installer. He and his helper were very polite and respectful, they protected our floors, cleaned up after themselves and left us with a beautiful finished product.
We are thrilled with the purchase of these windows and how they look.
Products used:
Windows
Eric DeBono and his installers from Brantford ON. Are top notch professionals. The whole process from first encounter to install day was seamless, the installers were so professional making sure that they covered up our floors and cleaned everything up behind them and were meticulous about every finishing detail! We are so happy with the way the door turned out
Products used:
Double front door
Had 15 basement windows replaced by Gary G, Rob and Scotty in Windsor. Are experience was top notch from start to finish. Gary does a awesome job promoting the products and the installer Rob comes and scopes the job before the installation.
I highly recommend Clera Windows and Doors. I give them a 5/5 rating. Their windows, doors and craftmanship are of high quality and its totally worth the money. I have referred them to clients, friends and family and they never cease to provide a really high quality of service.
Clera is known for quality home windows & doors installation since 1978. Get custom vinyl windows & doors from the Winner of Homestars Best Company Award.
Family-run since 1978, Clera Windows + Doors is one of Canada’s premier manufacturers and installers of custom windows and doors.
With more than 40 sales and installation offices throughout Ontario, a head office and manufacturing facility located in Concord, Ontario, Clera Windows + Doors has improved more than 300,000 homes.
The company has been awarded:
Canada’s Best 50 Privately Managed Companies
Winner of 12 HomeStars Awards over the last decade, including Best Window Company of the Year
City of Vaughan’s Company of the Year
Best of Houzz Award recipient for 2014
Best Window and Door Company in Ontario in 2017 by Ontario Window Reviews
Top Choice Award winner in the Window and Door category
We are a Canadian company that has been manufacturing and installing Canadian-made products for over 41 years, and remain committed to making your dream home a reality. Ordering custom windows and doors from Clera is the clear choice!