• Click4Support.net

Click4Support.net

Write a Review

Overview

Click4Support.net has a rating of 2.9 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Click4Support.net most frequently mention credit card problems. Click4Support.net ranks 20th among Tech Support sites.

  • Service
    4
  • Value
    4
  • Shipping
    2
  • Returns
    3
  • Quality
    4
See all photos
How would you rate Click4Support.net?
Top Positive Review

“I contacted this company around 2 months ago for my...”

Angela M.
10/13/14

I contacted this company around 2 months ago for my iPad, when it got issues in its operating system. I talk to many online tech support service providers and choose this one since I feel that they are sensible people. Their charges also seems nominal as compare to others. Their service works for me. May be you should talk to their help desk team. They will look into your matter and will take care of your issue.

Top Critical Review

“Any good rating by this company was paid for by this...”

Yours T.
2/18/14

Any good rating by this company was paid for by this company. They tried to rip off my mom by saying her cell phone was being hacked by someone in a foreign country and the only way to stop it was by paying them $600 for their "support". Then they said they would have to access her computer to see what the problem was. How about her phone was frozen as it happens? Thankfully she did not give them any credit card information. Do not trust this company. All employees of this company will burn in hell, become an insect in their next life, turn into nothing, or just die a trillion deaths nonstop. Which ever religion you may believe or not, the worst outcome is what will happen to all this at click4support.

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

computer (20) credit card (8) tech support (5)
Thumbnail of user gavinc11
Missouri
3 reviews
8 helpful votes
  • Send Message
February 20th, 2015

I don’t know more about this company because I haven't called yet. But, last Monday I got Configuring error with my Netgear router. I tried some possible ways, but the issue was still. I got a click4support blog related router configuring tips. According the blog steps I successfully configure my router. I’m not sure, but I think so they provide good solution with their blog as per me.

Thumbnail of user sandiep
GB
1 review
2 helpful votes
  • Send Message
February 10th, 2014

I was extremely puzzle at the time I have taken help from these peoples. I have purchased a new laptop and i was troubled while installing various drivers. On one of my colleague's suggestion, I contact them and they help me out. Their service is nice and these people are good in their work.

Thumbnail of user michaeld80
Michael D. – Click4Support.net Rep

Dear Sandie,

Good to hear you liked our services! We would do our best to keep up your expectations!

Best Regards,
click4support.net

Thumbnail of user jeanc41
Missouri
16 reviews
11 helpful votes
  • Send Message
November 6th, 2015

I just filed a complaint with the Federal Trades Commission against Click4Support, LLC. They scammed me for $999. Total for 2 devices, 2 years (April 2015). At first, they were helpful. Now they cannot be reached. The BBB says the company claims to no longer be in business, but they are still operating in CT. It is easy to file an online claim.

Thumbnail of user jenniferm89
California
1 review
15 helpful votes
  • Send Message
November 1st, 2014

This is a total scam. DO NOT GIVE REMOTE ACCESS OR BANK INFO! Beware of customer service numbers you pull up on the web. I thought I was calling Toshiba for technical support. I got these middle eastern guys, which is not uncommon with outsourcing, but the voice sounded the same each time I was transferred to different departments. The impression I was getting of a one-man-show was my first red flag. The haggling over prices for the "tools" I needed to purchase in order to fix the problem, and protect my network was the last straw. Big corporations don't haggle or negotiate and seemed like they just wanted a credit card number. When I asked for a name and number to call back after I considered it, they hung up. I erased every trace of their remote access to my computer and then restored my computer to a week prior. My technical issue was solved by restoring and they didn't get my card number or money. I consider myself lucky! If I could rate this a ZERO, I would.

Thumbnail of user joec66
Texas
1 review
4 helpful votes
  • Send Message
March 11th, 2014

I installed windows 7 ultimate on my 32bit desktop. But there was a message that it is not genuine and asked for a product key code. I was in need for product key. Then I take help of Click4support. These guys understand my issue quite well as I do some mistakes in installation process. They help me in getting product key code.

Thumbnail of user delmad
Oregon
1 review
8 helpful votes
  • Send Message
August 25th, 2014

They provide me nice help for my laptop sound issue that was occurring due to the problem in the sound drivers. I was not able to fix the problem on my own, at that time I call them and they fix the issue pretty well. They save much of my time.

Thumbnail of user gabrielh20
New York
2 reviews
2 helpful votes
  • Send Message
April 16th, 2015

I called click4support with my Laptop queries. I have virus issues in my Dell Inspiron; I talk with its technician who was a very knowledgeable person and he resolved my issue in a first call. I'm happy with its work. Thank you so much!

Thumbnail of user pontiuss
Texas
1 review
4 helpful votes
  • Send Message
August 11th, 2014

I was facing great problem while accessing my mails on outlook as my mails were not synchronized properly on the folders. I was troubled as many important mails regarding my business were started misplacing. I call Click4Support and with few changes in the settings, everything went fine. I am really happy.

Thumbnail of user penak
Georgia
1 review
3 helpful votes
  • Send Message
March 21st, 2014

They provide nice technical assistance for fixing blue screen problems in my PC that troubled me quite long. I must say they had sincere staff who are co-operative also.

Thumbnail of user josephk37
India
4 reviews
15 helpful votes
  • Send Message
March 13th, 2014

Click4Support is awesome service provider. I never saw that quick and effective service before. My PC have some hanging issue. They resolve it just it nothing. Thank You

Thumbnail of user azzieo
Hawaii
1 review
3 helpful votes
  • Send Message
February 20th, 2014

I have used their service. These people seems nice to me. I had taken their help for fixing my freeze PC. They were co-operative and resolved my problem..

Thumbnail of user warrrenm
Mississippi
1 review
6 helpful votes
  • Send Message
November 28th, 2014

I went to Click4support which advertised free set up service for Chromecast. They got me so confused that I let them have control over my computer. They told me that I had all sorts of problems and worked on it for over an hour. $1,000 later, they still could not fix the problem. The next day, they called my home and spoke with my wife. They told her that they were going to refund our money through Western Union. Western Union called her a few minutes later and they told her that they were trying to take an additional $700 from our bank account. Western Union told her that Click4suport is a scam. They did not get the additional $700. We called the police who sent an officer to our home to make a formal report. He told us that this is happening to people all over town. The next day, I went to my bank and filed a formal complaint stating that they took the $1,000 out of my account by making false promises. They are going to try to get us our money back. Therefore, watch out for these people. They are not honest. They also speak with such thick Indian accidents that they are hard to understand.

Fr. John W. Morris

Thumbnail of user billr40
3 reviews
7 helpful votes
  • Send Message
March 12th, 2015

I called click4support, they fix my computer issues and suggest Malwarebytes when my computer was showing lots of pop ads and unknown files…they really help me!

Thumbnail of user kennyj3
GB
1 review
5 helpful votes
  • Send Message
July 30th, 2014

Last time I contacted with one of their techies named Richard and he was outstanding to interact with. He was extremely polite and seems very knowledgeable. I was totally impressed.

Thumbnail of user philt10
Florida
1 review
3 helpful votes
  • Send Message
July 23rd, 2014

About my experience I must say they provide quick and easy solutions, co-operative staff and reliable support. Overall satisfied..

Thumbnail of user markc110
New York
1 review
5 helpful votes
  • Send Message
March 17th, 2015

This want-a-be Apple Support group is a total fraudulent group of scammers. These off shore clowns address themselves as specialized Apple techs and make you believe that your Mac is in good hands. Wow. Was I ever misled by their BS. DO NOT EVER (I repeat EVER) GIVE THESE PEOPLE ACCESS TO YOUR COMPUTER! They will pretend to fix your PC for hours, possibly steal your identity, and then, $1000 later, turn your computer back over to you full of virus adware. When I finally got in touch with a real Apple Support tech, he told me that they (real Apple people) never take control of your computer and that they have never charged any of their Apple customers more than $29 to fix one of their devices after a customer's tech support contract expires. Also, be cautious when giving these scammers your credit card #. They just want your wallet and probably your identity. I assure them that they will NOT receive a dime from me as I am disputing their ridiculous charges as we speak with my financial institutions. They should be turned in to the Better Business Bureau for their fraudulent behavior.

Thumbnail of user billd56
Washington
2 reviews
8 helpful votes
  • Send Message
December 9th, 2015

I joined C4S a year ago with a 3y contract and have had good success with 3 calls(last sometime in March/April 2014) to them but now there is the possibility that the company is no longer in business

Thumbnail of user kathleend12
Arizona
1 review
10 helpful votes
  • Send Message
September 18th, 2014

This company represented themselves as Cox Communications and stated that their tech support was "contracted Microsoft Techs". I called a number for Cox that I found on the website, which as really Clik4Support. I had a simple email issues in that my email was not sending. 2 hours later, they told me I had been hacked by someone in the Ukraine and Russia- over 2,000 entries onto my computer! And they needed to fix it. I unfortunately gave them my credit card #- as I was so alarmed. However, after 2 hours of my email not being addressed or fixed, I told them not to charge my card and that I did not want their help. I called my company, and low and behold, there was the charge for $228.95! Funny- how they have a website page that says they will refund all of your money within 45 days if you are not satisfied! What a joke! I called their billing department and spoke to a heavy accented man who said " too bad, I have to pay my technicians". He finally offered a $130 refund, which 2 weeks later has not been posted to my account. I would dispute ( and have) any fees from them. They are a scam, and have misrepresented Cox Communications and Microsoft. DO NOT USE THEM!. THEY ARE FRAUDULENT AND A SCAM. EVENT THE BETTER BUSINESS BUREAU DOES NOT HAVE THEM AS A CLIENT.

Thumbnail of user michaeld80
Michael D. – Click4Support.net Rep

Dear Kathleen,

We apologize for the inconvenience caused to you.

I would request you to please share your order ID at reputation@click4support.net, for us to be able to look into this matter and do the needful.

Regards,
Click4Support Team

Thumbnail of user juand13
Florida
1 review
2 helpful votes
  • Send Message
December 14th, 2015

Gabriel H are you talking about of click4support? I think that your are talking about of another company, Believe me click4support is a FRAUDULENT company,

Thumbnail of user lucasw18
GB
1 review
3 helpful votes
  • Send Message
June 12th, 2014

They help me out when I was stuck while updating the windows of my Dell laptop pretty well. Their technicians are nice and friendly.

Thumbnail of user kolenm
India
1 review
2 helpful votes
  • Send Message
February 19th, 2015

Nice Support, their expert provided to me best support for my renew ip problem within 45min. So, thanks to click4support team for helping me.

Thumbnail of user julienner
Canada
1 review
3 helpful votes
  • Send Message
May 22nd, 2015

I have been getting pop-ups from my computer 3 weeks already that I should immediately call their number so I did today. It looks very reliable because the telephone number is toll-free and I just wanted to keep my files sife. Within less than a minute I got to talk to one of their "technician" or "tech support". Usually it would take a long wait for people to be attended by real technicians due to the high volume of people calling in for issues and concerns. He asked me for my name, my phone number saying that just in case I get disconnected he will return the call asap, and my birth of date.

Birth of date. I don't think anyone needs to know that personal information of yours as it has nothing to do with resolving an issue on your computer. What I believe they would need would be my IP Address or some sort of connection with our connection provider. Enough of all this introduction, I questioned the technician about their company. I became really frank with him about why he needs to ask my BOD and he didn't even answer the question so from then on I started to think that it's going to get me nowhere. He explained to me what their company is and gave me the address of their website.

There was really nothing on it but a space where I could type the support key that my "tech support" will provide to me which will enable him to do a remote connection. Remote connection will let him perform almost all the actions that I could do to my computer, and we both can see it. Kind of creepy. So I let him control my computer and I'm really thankful that he was very slow - I was able to listen to HOW he handles the situation. He even told me to stay on the line and typed on my notepad (please see picture)

I did not really understant why he wrote all these down but look at the spelling, I don't think a technician with proper education woud spell his/her profession as TECHNISIAN.

I stopped the remote connection with him because the phone call was lasting for more than 30 mintes and nothing was happening yet but all the babbling and stuff and I believed this would not be of any help.

Tip for consumers:
NOT RELIABLE, CREDIBLE, ETC.

Service
Returns
Quality
Thumbnail of user maryz34
California
2 reviews
0 helpful votes
  • Send Message
August 22nd, 2016

DO NOT do any business or give money to this 'business'. They are muggers/ liars and thieves. They keep calling me from *******688 or *******799. Block these numbers!
"Brian" a person from the Phillipines (Brian said their business is located in Atlanta, GA) called yesterday 08 21 16 and tells me that hackers are getting into my computer and soon my Windows will be shutting down and not be able to run. He wanted to remote control my computer but I would not let him in. He had me go to MSConfig and showed me under Services where some programs were running and some were stopped, trying to instill fear in me. He said I paid his company $129 last year by check and I never pay anything online by check. He could not give me the date or the check number. He said that if I bought their product this time, it'd cost me under $100. He had me hang up after half an hour and said his 'accounting' department would call me back in 15 min. And tell me all the information I needed to know. Well, no one ever called back until I got another one of their 855 number scamming calls this morning. I refuse to answer any more of their calls. Over the past month, they have called me about ten times!
If they call you and if you want to waste their time, just keep talking, tell them lies, tell them you don't understand and make them keep repeating themselves and make them stay on the phone as long as you can. That costs them time, commissions and money.
What a bunch of very poor Philippine/foreign workers who need to move on and get a real job and not victimize those who do not want them in their lives. They should value themselves and not do work knowing that their business and products are garbage. Workers, have pride, find a job to be proud of and try to stop your business from engaging in such despicable practices! Have pride in yourselves!
Zowaski

Tip for consumers:
Bock their numbers *******688 and *******799.
DO NOT let Click4Support remote access and get into your computer. Do not follow their online instructions. They're out to lie to you and make you need them.
If you have time, waste their time as much as you can by lying, misdirecting them and making them stay on the phone as long as possible. Time is money and no commissions for them is what you want.
Report them to the BBB.
Keep calling them with as many nuisance calls as you can and fro

Service
Value
Shipping
Returns
Quality
Thumbnail of user dickc15
Texas
1 review
6 helpful votes
  • Send Message
December 23rd, 2014

We got a call from a guy who claimed to work for c4supp and he said they were going out of business and they intended to refund some of our money. I just needed to fill out an online form, so I did this.

It asked for info that made me suspicious, so I demanded that the rep tell me my account number with c4supp. He looked it up and I was satisfied, but he said that the form wasn't working and he forwarded me on to another guy, who asked for access to the machine like they do. I went along cause after all, they knew my number. Well after a series of attempts to get a credit card and online banking to work, he got pay pal to a point where he said that he could only credit accounts for a minimum of 800 bucks and I would have to give him the balance via a western union transfer.

I said no way and he got upset, when my wife was on the phone telling him to give our refund to charity I shut down the machine. It had some trouble with a password when starting back up, but it recovered from that when I forced a shutdown. Before all that happened another guy called back and said that they could fix the startup problem for 300 bucks, but about then it had recovered. About a week later a lady from c4 called in response to message that I'd left over a week before and I told her all this.

She says that they aren't going out of business and I asked for ID theft protection due to their security problem.

She assured me that they'd do that but when I called the next day they said no.

Worse when we asked why they weren't warning their clients about these imposters, they said they wouldn't do anything till their investigation was over. The scammers called me again today. Apparently they don't keep track of who they've tried.

Thumbnail of user neals30
India
2 reviews
10 helpful votes
  • Send Message
March 9th, 2015

Click4support technician repair my laptop within 1 hrs in my first call. I have no complaints.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Tech Support

Business History

Click4support is a leading technology consulting company. Click 4 Support was Incorporated in 2007, with a mission to provide cost effective technology support for various products.

We always advocate our respected customers, and perform all the possible activities to take them out of the swirl of technical challenges that may ever encounter with their systems.

Company Representative

Thumbnail of user michaeld80
Michael D.

How do I know I can trust these reviews about Click4Support.net?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Click4Support.net?