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ClickASnap

How would you rate ClickASnap?
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Singapore
1 review
16 helpful votes
Follow Kar P.
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I registered in their website 1 year ago, followed their instructions, uploaded pictures and create products … and not even 1 cent was cashed. The website doesn't even allow you to change your account status and manage your subscriptions. They automatically charged me $60 GBP without even asking. I've wrote them to cancel my subscription and have a refund but they stated that is not in their policy to refund anything … NEVER TRUST THIS WEBSITE. They online want to SCAM YOU

Date of experience: February 28, 2023
Canada
1 review
5 helpful votes
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Shady business
March 9, 2023

My account was deleted with them but they keep charging me for 3 months now and there's no way to reach them. Support tickets are automated and I can't access my account to cancel.

Date of experience: March 9, 2023
Florida
1 review
4 helpful votes
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Stay far away from this
January 9, 2023

This once was a very good site where amateur and semi-professional photographers could share their work with others. Last December they decided to introduce a completely rebuilt website which was clearly not tested at all. I can guess why they did it (avoid licensing fees for the old site?), but have in reality no idea who came up with this 'brilliant' plan to alianate their users. Now, almost a month later the site still contains many basic errors that should never have seen the light of day. Working with it is a nightmare and the site is barely usable. Clearly the developers responsible as well as ClickaSnap staff do not have a clue what they are doing. Even worse is the complete lack of professional communication. Nobody knows what's happening and giving the same answer (migration not finished and/or it's on the list) for over three weeks gets more ridiculous by the day. Apart from all this horror thousands of stolen photos are uploaded every day. I once was a very happy user, now I am just angry and frustrated. This review is done under an alias as I do not want to be banned from the site.

Date of experience: January 9, 2023
Katy B. ClickASnap Rep
over a year old

Hi Roger,

I am sorry to hear that you have not felt your experience with ClickASnap has been as positive as we would have wanted it to be. The decision to rebuild the website was a completely necessary one and no licensing fees for the old site were applicable so this didn't factor into the decision to do so. I am pleased to hear you enjoyed our old site, but it was not built for the number of users we had and as we were growing day on day, it could no longer support our users or the features we offered. The new website does, and will allow us to keep growing this business and the features we offer to you. I fully appreciate that there are teething issues with the website at the moment, however, this was to be expected given not only the huge and complex task of moving all the old data from the old site onto the new, but also the amount of users which are on it and using it. Testing a site with no users is a completely different kettle of fish to what happens when 10's of 1000's of users are using a site at once. We really appreciate the users which are in constant communication with us, helping us identify any areas which need improvement.

Please be assured we are constantly striving to fix any issues which arise and implement any changes which our users highlight to us that they want. The CEO and CCO of ClickASnap are directly available to speak to through our Facebook group and they are making sure they are as readily available to our users as feasibly possible, so that anything that you might need help with or any questions you might have, they can be there to help you directly. Our developer team are also pushing out constant updates to make sure we are able to provide you the high level of service we aim for. This does mean we will only continue improving on the service we offer you.

With all of that being said, the website is still functional and available to use, as are all the features we currently offer. The data migration (which is unfortunately still in progress at the time I am writing this) has no affect on the use of the platform, it only affects users of the old website being able to see their followers, likes, earnings and comments, from the old website. Of which, will be shown on all of your accounts once again as soon as this has been completed. I appreciate the frustration of waiting to see this information, but you can be confident we are working on having this monitored and completed as soon as it is literally possible for it to be, and again, this has no affect on any earnings or likes etc. you receive on the new website or how you use the new website.

With regards to the stolen imagery on the platform, we manually moderate 100's of images daily, and we provide full and accurate information in our community guidelines with regards to what is and isn't allowed on our platform. Stolen imagery is found on every social media or image sharing platform in existence, and just like every other platform, it is not something that ClickASnap is immune to.

I would like to reassure you that all feedback from our members is vital and welcomed. Although we don't wish to hear you warn people away from the platform, it doesn't negate from the fact that everyone is entitled to opinion, and we do not operate such a harsh policy in which we would ban you from sharing your thoughts. Accounts are only banned when they are in breach of our community guidelines or TOS, such as if they were to upload stolen imagery.

Please do reach out to our customer support team if you have any questions about your account, or if you would like any more information on a specific aspect of the website. We are always happy to help.

Kind regards,

Katy,
Customer Liaison.

Malaysia
1 review
9 helpful votes
Follow Irene C.
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Ihave register with *******@snap and I paid 7 paun (rm45) for 90cents per click. It hardly pay me after probably 100 click at only 1 cents. And it says that if you reach 15paun only alllow to withdraw the money.
By the time it reach 15paun,your monthly payment to them already rea hed est. 300paun.
It's a scam, don't join. Don't be con..

Date of experience: July 21, 2023
New Jersey
1 review
5 helpful votes
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Click-A-Snap is a scam company for the most part. They say on their websites and everywhere on the web that they will pay you $0.25 per view and then when you get into the details of it, you find out it's only fractions of a penny they're willing to pay you. Please Beware.
I know they're going to respond back to my review and give me some BS response telling me that I misinterpreted their ads or something dumb. They have an excuse for everything. But if you look anywhere on the internet, they do some sneaky advertising to get people to sign up. (False advertising to be exact) Which is illegal.
It is nothing but a scam! They block people's account when they have something bad to say about their website or when you ask for a refund. I do not recommend this website at all. There are so many better platforms to be using and get paid on. A lot better platforms out there to show your work and get recognition and way more views. And those other websites don't compress your photos and make them look bad. I do not recommend this website.
Let's see what response we get from clickasnap trying to defend their self on this. Im sure more BS. Lol. Smh

Date of experience: June 4, 2021
Katy B. ClickASnap Rep
over a year old

Hi Jamie,

We have always been extremely transparent with the rate at which we pay our Paid Per View benefit out at. Anyone is able to see this when they visit our website. We do not advertise, nor have we ever, that we pay $0.25, we have accurately advertised the rates we pay as 0.25¢. If you read this exactly how we have written it, it is zero point twenty five cents. This would show as $0.0025 if we were to write it in dollar format. This isn't an excuse, but rather a factual response regarding this numerical value and what is is worth.

We also have a countless number of users who can attest to receiving this benefit on multiple occasions. You can speak to them on the website's forum or via our Facebook Discussion Group (Search: ClickASnap discussion and advice group).

We will only ban an account when they are in breach of our terms of service. These terms are fairly simple and we outline these in our Terms of Service which are available to our members at all times, on our FAQ page and there are even reminders as to what these terms are at the point of uploading a photo. We ensure that we treat all of our members fairly and in line with these terms. Your dissatisfaction with you being held to these terms is not something I can agree is unfair or 'BS'.

It is industry standard for photo sharing platforms to lower the resolution of uploaded images, and this is generally done to mitigate image theft. The quality of image uploads is still of a high quality across our platform.

Kind regards,

Katy
Customer Support Liaison
Clickasnap - The World's largest, paid per view, photo sharing platform. 'It pays to share'

India
1 review
1 helpful vote
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Photo and videos
October 9, 2023

Product sales in the india online business photography high colti you are video life with business.?

Date of experience: September 22, 2023
Canada
1 review
2 helpful votes
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Scam
July 13, 2022

Has no problem sending spam emails but cannot send a password reset email. Then customer support talks down to you saying you need proof that you asked for it instead of actually sending it. Like wtf

Date of experience: July 13, 2022
Katy B. ClickASnap Rep
over a year old

Hi Paige,

Having had our customer support team look into your concerns, it was clarified that the emails you referred to as 'spam' were actually 3 emails in total. Two of which were regarding your subscription with us, the first a reminder for your annual subscriptions auto-renew and the second a successful payment confirmation of this subscription payment a week later. The third and final email we sent you was one in response to an email you had sent us.

I can confirm that we do not send any marketing or promotional emails whatsoever.

I can see from your email exchange with customer support that you were provided assistance in re-gaining access to your account. Alongside this, a refund of your annual subscription was made as a gesture of goodwill.

I am confident that your experience with our customer support team, with everything taken into consideration, was not deserving of 1 star. Should you have any other concerns at all, please do get back in touch with the customer support agent who assisted you, and they will be happy to help you further.

Kind regards,

Katy
Customer Support Liaison
Clickasnap - The World's largest, paid per view, photo sharing platform. 'It pays to share'

Virginia
1 review
16 helpful votes
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Horrible Business Model
February 8, 2021

Oswald, the owner, lies and changes how much he pays per view. On emails, he insisted it was 25 cents per view, but in reality I'm getting 0.0004 cents per view.

Date of experience: February 8, 2021
Katy B. ClickASnap Rep
over a year old

Hi Andrea, No where on the website do we state we pay 25 cents per view. Our landing pages and FAQ clearly state that we pay 0.25 cents per view, this is 1/4 of a cent, not 25 cents. In reality however, you are receiving 0.40 cents per view (2/5ths of a cent), approximately 50% more than we state on our landing pages. This is because the payment amounts change, as the site gets bigger and more successful our contributors are paid more

I hope this helps to clarify your issues

Florida
1 review
3 helpful votes
Follow Butch R.
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I have been posting photos on ClickASnap.com for just over 9 months. I joined ClickASnap.com for a very simple reason - I had a lot of photos that I had taken over the years and wanted to do something with. When I watched a video on YouTube about ClickASnap I thought "what the heck, I can post those photos I have been taking for some years that are doing nothing but sitting on a backup drive post them and maybe make a buck or two". What I found out is that could I not only make a little money with the photos that I posted but there where three other benefits that I enjoyed. First, the interaction with fellow photographers. I have learned a lot from exchanging tips and methods with other photographers on ClickASnap. Second, I was seeing photos from others that were inspiring. Looking at the work of others helped me see ways I could improve my own photography. Third, in addition to the pay per view you also have the option to upgrade and make photos available for sale as prints or downloads. Additionally, unlike other places where I had hosted or sold photos (none of which was pay per view as ClickASnap is), the management and the support staff are super responsive when you report a problem. All in all I find posting my photos to ClickASnap to be an enjoyable and rewarding experience.

Date of experience: June 19, 2018
Australia
1 review
6 helpful votes
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I actually give 0 stars. Completely misleading prices. You'll only be getting paid 1cent per view, not the "up to.90cents" they advertise. Emailed them and they just argued that it isn't misleading.

Date of experience: April 17, 2023
Washington
1 review
6 helpful votes
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Tom O.
March 23, 2021

After signing up, I was curious of how I would get paid. I clicked on "My Sales" and was IMMEDIATELY turned off when I saw, "Ammount to withdraw." It's never a good sign when the site can't even spell. I looked up the reviews for this site and saw the nasty replies that Tom leaves. DO NOT WASTE YOUR TIME WITH THIS SITE!

Date of experience: March 23, 2021
Katy B. ClickASnap Rep
over a year old

Hi Alexi,

Thankyou for taking the time to inform us of this spelling error. We agree that this is not a great impression to leave and I can assure you that this has now been amended.

I would also like to reassure you that as the team has grown, a large focus on improving customer support has been made, ensuring that our members experience with our customer support is always friendly and helpful!

Kind regards,

Eliza Davenport
Operations Director
Clickasnap - The World's largest, paid per view, photo sharing platform. 'It pays to share'

GB
1 review
2 helpful votes
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This is a superb website.
Like many others on here I have enjoyed taking photos over years.
To share them with a likeminded community, receive constructive feedback has already in the few days I have been an active member assisted me in fine tune my emerging photography skills.

It can be free to join... for different subscription levels new features are automatically opened for you.
On the £6 per month subscription, currently reduced from £10 you can get 100 credits a month which you can utilise to promote your pictures and gain the recognition you feel they deserve.

I use to use flicker... yet your images are no longer your own
Here they are protected.
The earning potential is currently limited. Yet you can sell your images on the huger value subscriptions.

For me it's not about the money. It's gaining encouragement from a lovely community which has enabled me to feel great contentment on sharing my opinions with other photographers too.

I am more than happy to contribute to enable this great platform to to function maximally and always be here.

Date of experience: June 2, 2021
Portugal
1 review
1 helpful vote
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This site is the worst site you have for photos, because they are thieves and they are not honest, they take a while to respond because they are always doing bad things to customers, if it had a negative rating, it would have been posted. This site should be banned from being online. The payment system does not work with PayPal (they are not compatible) I signed up and in the first few minutes of the pro plan, I already started having problems. Then on the 16th day, I tried to withdraw what I had in the account and soon came across the incompatibility of the system with PayPal. I complained and asked for my money back as I was still within the 30 days policy laws, and they started telling me that I had the photos stolen and that they would not send me any payment. THEY ARE A TEAM OF DISHONEST PEOPLE.( my account name chaoslic) … THIEVES SCAMMERS

Date of experience: June 16, 2023
Ohio
1 review
3 helpful votes
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Refused to Refund
April 11, 2024

I thought to give it a try. Paid for the full year and didn't really use it. Felt clunky to go through the process of tagging and uploading photos. Abandoned it and completely forgot about it.

Fast forward a year later and they charged me for another full year. I had not used since the week I first signed up. I didn't ask for a refund at the time because I did try the service out.

No notice was given that a new year was about to be billed. I had forgotten about it completely. Took me a couple days to even figure out who the company is because the company they bill under is not ClickASnap.

Wrote to them and requested cancellation and a refund. They can check my account activity and see that it was not used for a year. They responded with a no and a very condescending email letting me know how contracts work... how I had the option to cancel at anytime prior and didn't... and that they warned when I first signed up that they would auto bill.

I know all of this, but we as humans sometimes forget. I forgot. I've forgotten with other companies before and I reached out to them and you know what they did? They refunded my money. They saw that I didn't use the product and they wanted me to be happy.

Companies that refuse to refund like this often rely on people's absent mindedness. They love when people forget because then they get free money. If they truly cared about their customers they would reach out (even automated) to say "hey, we noticed you haven't logged into your account in several months. Is there anything we can help you with?"

Additionally, a lot of other companies will send you a reminder "We're going to bill you for another year on 3/29/24" so that you have time to decide and aren't blindsided by a charge.

I received notification of said charge on 3/29/24 and immediately emailed them asking to cancel and refund. Same day. I think that's completely reasonable. Now they're keeping my money for services I will not use.

I would stay away from any company that treats clients like this.

Date of experience: April 11, 2024
Michigan
1 review
8 helpful votes
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Just started. So the site is easy to upload, tho I had trouble getting some pics to load in their upright position. Don't know if they have a rotate feature, or if I can't find it if they do. I had some trouble getting to the forum page, but Tom is working on that. Answers questions promptly. It's not the 15 cents per view, it's not that easy. It's math based on their earnings. Maybe my account is too new, but I have 23 cents after downloading a few pics a day for two weeks on a free account. I was ecstatic to earn my first. 03 online anyway. Who else has income sharing? Besides, they offer a free platform! And you can sell downloads or photo prints if you want, but I haven't done so yet. It's fun and cheap enough for pro accounts. I think it's a great idea. I tried to get some of my photos I lost back from Facebook, they only give them back in poor quality. So for storage alone, that's free, and will save them in good quality, and FREE, how can I complain. It's fun to see others' beautiful photography, and share some likes and comments. Little bit addictive. What else are my photos doing anyway? I wouldn't get around to even think of selling them without this site.

Date of experience: May 11, 2019
GB
2 reviews
7 helpful votes
Follow Bob E.
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ClickASnap has taken a whole new perspective on image sharing. There are lots of other sites where people can share their photographs but ClickASnap takes it a step further. OK your not going to get rich from people viewing your photographs but you do earn a little money each time someone takes the time to view and linger a while over your photograph. So unlike other sites where you get a 'like' or a nice comment you get the added benefit of a few cents as well.

Add to this you can sell your images with ClickASnap and have them printed and dispatched for you. Your share of revenue from print sales is amazing as well because ClickASnap only take 10% of sales.

I have been on the site since almost the beginning and have watched it grow and improve with multiple site updates and re-engineering of the site as a whole to make it as good as it can be. They also have a policy of continually asking for feedback from members and acting upon it, something fairly unique in this day and age.

Click ASnap is going to be big... very big.

Date of experience: April 25, 2018
New York
1 review
2 helpful votes
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Not paying
April 3, 2024

They give strange and false excuses for not paying. Since we do not have access to the data, the only option is to go to court.

Date of experience: April 3, 2024
GB
1 review
4 helpful votes
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Absolutely brilliant
November 17, 2018

Whether you want to sell your photos as various prints or if you just want to earn money from people viewing your photos Clickasnap is the perfect site.

Date of experience: November 15, 2018
India
1 review
0 helpful votes
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They had working website, they keep fixing it without testing impact on other working feature and they are ended up working only bare minimum features which is less then penny for what paid subscribers gets in return. They are 20 years back here on user experience here.

They are developing new website since ages, with no target date in mind. Handled by people who don't have any idea on how to executive such project in time within target date.

They promised to release new website by mid of 2021, late 2021, early 2022, summer 2022. And recently confirmed by CEO that no fix date in mind!

In a name of fixing things in new website, they don't provide support in current website and they are letting their paid members suffer without support since 2years and more. And that is never ending story.

In case even if they build new website, they are the people who ends up with messy website with their uncontrolled fix as it seems they don't know maintenance.

CEO(who is brand ambassador as well) is focusing on customer care instead of other important issues and gives answer to dozens of new people(ironically there are so many new people everyday, who feel they are robbed)on daily basis that 0.7c is not 0.7$.

Date of experience: March 20, 2022
Katy B. ClickASnap Rep
over a year old

Thank you for your feedback. We do appreciate the frustration you feel with the contact updates on the new website without getting to actually experience any of the work we've been doing as a user. I feel it is important to give you as much detail as possible on the update of the new ClickASnap site that we have been developing as a lot has been going on behind the scenes.

So, after spending in excess of £500k with our previous developers over the last 13 months, they have repeatedly failed to deliver as agreed, on the product, service, cost’s and most importantly dates. However, with them constantly dangling the carrot of 'its only 4 weeks away now', it was difficult to leave and foolishly we stood by them. This has now come to an end as we owe it to ourselves and most importantly you, our loyal customers, to take positive action (also, just so you know, we aren’t going to let them get away with their actions we have employed Taylor Wessing London’s top Tech lawyers to take the relevant action against them). So, in February we engaged with Blue Frontier, (https://www.bluefrontier.co.uk/) a UK development company with 3 offices and over 100 employees, to start working with us on not only securing the existing ClickASnap site, but also to start making some immediate changes to it, so that it is less painful to use over the coming weeks and to complete the specifications and wire frames build document for the new site and mobile App.

Following a large number of meetings, last week we gave the go ahead for Blue Frontier to start the new site and mobile App build. This will take 6 months and we want it to be an interactive process with you our users, so you can have a say in how you want the site to work. Details of how this will work will follow, but your views are important to us to ensure we don’t let you down again, and the finished product is everything you wished for.

We are open for questions so please do contact customer support with any you may have (https://clickasnap.freshdesk.com/support/tickets/new) or join our Facebook discussion group (search: ClickASnap Advice & Discussion group) where we spoke about this in a lot more detail and have answered a lot of our members questions already. We will also be compiling a video interview with the ClickASnap team, to talk about the experience of the old developers, but more importantly the exciting changes and new ClickASnap team members we are now working with.

Once this is all completed, we are also going to personally fund a new trust pilot review based website around developers, so that we can help others avoid the painful and costly experience we have had over the last few years.

Kind regards,

Katy
Customer Liaison
ClickASnap - The World's largest, paid per view, photo sharing platform

GB
1 review
0 helpful votes
Follow Craig A.
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I know three photographers who have had the payments refused for random reasons like they are faking views.

It's just a scam to rip off artists.

Date of experience: February 26, 2024

Overview

ClickASnap has a rating of 2.2 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClickASnap most frequently mention and customer service. ClickASnap ranks 61st among Photography Forum sites.

service
96
value
99
shipping
58
returns
71
quality
94
This company does not typically respond to reviews
+184