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ClickInksReviews 50

1.8

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ClickInks Reviews Summary

ClickInks has a rating of 1.8 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClickInks most frequently mention customer service and credit card. ClickInks ranks 63rd among Printer Ink sites.

service
8
value
8
shipping
8
returns
7
quality
7

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District of Columbia
1 review
0 helpful votes
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Good inks!
November 5, 2017

I love this company when they have a sale; you can get a good deal! They also have good customer support. They will be my go-to for printer inks from now on.

Date of experience: November 5, 2017
Tennessee
1 review
1 helpful vote
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Ordered on 9/29... was told it would be overnighted... ink arrived 10/10... I was told I was out of luck / no supervisor is ever available to speak / Daniel hung up on me/ chat agents said their hands were tied and log off... issue was never resolved

Date of experience: October 10, 2017
Illinois
1 review
1 helpful vote
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Best ink deal ever!
September 19, 2017

This is my third time ordering ink from Clickinks. The price is great and the quality of the ink is excellent too!

Date of experience: September 19, 2017
Georgia
1 review
0 helpful votes
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Satisfied!
September 7, 2017

I have been using ClickInks since 2007 and continue to do so. Great pricing as well. In the past, I would see ink cartridges for high prices, but with ClickInks, I was able to afford it and thank you.!

Date of experience: September 7, 2017
California
1 review
0 helpful votes
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Reliable Ink
September 7, 2017

Clickinks has quality ink at reasonable prices. Bought ink from this website for years now since my undergraduate years. Pack of ink for 80 bucks and lasted me about 2 years.

Date of experience: September 7, 2017
North Carolina
1 review
0 helpful votes
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Pleased.
September 5, 2017

I have been well pleased with clickInks every since I started using their searvice about 7 yrs ago. I recomend clickInks to everyone that I feel will benifit from them as I have. Keep up the good work

Date of experience: September 5, 2017
Ohio
2 reviews
0 helpful votes
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Laser ink
August 30, 2017

It's as expected. I am happy with this product. I am however not happy I have to write a 100 word review to get 5.00 off. Next time I wont.

Date of experience: August 30, 2017
Missouri
1 review
1 helpful vote
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The cartridges lasted long, great color, and shipped
Fast. Worked so well with my printer; Very easy to install in printer. Great Value for the money!

Date of experience: August 23, 2017
California
1 review
0 helpful votes
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Great ink
August 20, 2017

Most economical place to get ink with fast shipping Great customer service I love the sales I get all of my ink here

Date of experience: August 20, 2017
New York
1 review
1 helpful vote
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Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible

Do not buy from these bozos. I reported a problem within the warranty time. The problem went away for a few days and then resurfaced... over and over and over. I have an hp printer, and a "supply memory error" keeps popping up and the replacement cartridge needs to be pulled out and put back in. I have done this hundreds of times. Cannot believe my printer has not fallen apart. Now that i am just a bit out of "warranty", they won't help at all. Terrible customer service. They don't answer their phones. Awful that i made a record of the complaint early on, yet they don't give a hoot. Do not buy from these crooks. Their products are not as compatible as they claim. Like others have said, they put you through ridiculous steps that don't work in the long run.

Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible

Date of experience: April 28, 2017
Illinois
3 reviews
7 helpful votes
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Do not order from this company! They steal your money and the ink is bad! Customer service is rude and unhelpful. I ordered so much ink it is now out of warranty but only 7 months old. ALL BAD. Rip off! Beware! Company will do nothing... Technical support picks fights and tells you to buy more ink!

Date of experience: April 26, 2017
Florida
1 review
2 helpful votes
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Avoid This Company
June 24, 2015

This company has horrible customer service, internal processes, and staff that is just plain incompetent and rude.
Placed my first oder wit this company because I had a groupon on April 10,2015. By June 10th, I still did not have order and called. After attempting several times and being on hold for 20-30 minutes and giving up a few times I reached someone and they told me they would research and get back to me yet that day. After a couple days of not hearing from anyone, I again went back in to telephone hold and finally reached the same person after several attempts. He told me the order was returned as undeliverable by the post office but as we confirmed the address, they had the correct address. He first said I would have to pay for shipping to get it shipped back out to me and then after checking further they would ship for free again but if it was returned I would have to pay for it the next time. Unbelievable! So after not receiving it on June 23,2015, I tried to call and after 30 minutes of hold, gave up and called today June 24,2015. Got to speak to Traneisha and she said that something was not set up right and so they would have to go back in and credit my account and they I would need to go back in and place order again. She was not able to just do what they told me they were going to do... ship my order. She would not let me talk to anyone else as she was the supervisor and nobody else there to talk to. So I gave up, went to my account and placed the order again. I have no confidence I will ever see my order. My advice to anyone... avoid this company at all costs. Its not worth any price. Horrible company!

Date of experience: June 24, 2015
Illinois
1 review
1 helpful vote
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Worse company ever!
March 10, 2015

The customer service is horrendous. I asked to speak with a manager and the person I was talking to hung up on me. A legitimate company would never even thing of hanging up on a customer. The ink doesn't even work in my Epson NX430 printer. Please save your money and the headache. Do not use this company!

Date of experience: March 10, 2015
California
2 reviews
2 helpful votes
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Ordered inkjet cartridges for $48 - they did not arrive after 19 days waiting. I called them and got a combative customer service rep (she could not find my order at first) - they backordered the cartridges and did not inform me earlier. I cancelled the order.
I ordered the cartridges on Amazon for $25 an received them in 2 days.
Clinkinks is terrible! Never again for me.

Date of experience: February 12, 2015
New Mexico
1 review
2 helpful votes
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This is the mos unreliable company that I ever dealt with. I returned unopened cartridges and it took 7 months to get a refund after 7 calls. Their customer service representatives lied to me regarding the refund and told me it would take two weeks. The cartridge chips were not programmed correctly and I could not use them.The manager never called me back. Please stay away from this company.

Date of experience: December 9, 2014
Virginia
1 review
2 helpful votes
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Horrible company
December 2, 2014

Horrible company. Sent me inkjet cartridges that didn't work and charged me a 20% restocking fee to return and I had to pay an additional $10 to send back because they don't pay for return shipping. Even worse, a month after they received the authorized return they have yet to credit back my account. Each time I call they promised it was being processed that day. Ugh!

Date of experience: December 2, 2014
California
1 review
1 helpful vote
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THE WORST COMPANY I HAVE EVER ORDERED FROM!
ZERO CUSTOMER SERVICE!
YOU ACKNOWLEDGED MY ORDER 9/2/14... I HAVE NOT RECEIVED IT NOR CAN I TRACK THE PKG. WITH THE INFORMATION YOU PROVIDED! It is now 9/14/14. NO ONE EVER ANSWERS YOUR PHONE! On hold over 30 minutes and then disconnected!
NO ONE HAS CONTACTED ME AS WAS INDICATED IN YOUR AUTOMATIC RESPONSE E-MAIL!
THE WORST! (all caps for a reason... ZERO SERVICE!)
ZERO RATING!

Date of experience: September 14, 2014
Tennessee
1 review
1 helpful vote
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Order lost by USPS
February 26, 2014

Order lost by USPS. Returned w/RMA. Took 3 mos. To receive refund and then only 55% of my order price! They are horrible! I ordered from inkjetsuperstore and had my order in 2 days from fedex! Not much more expensive. Go w/them! Clickinks is horrible and the customer service people are not helpful at all!

Date of experience: February 26, 2014
Virginia
1 review
2 helpful votes
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Do NOT order from this company. After I submitted my order, I got an email from them asking me for my driver's license number, my utility bill, even my credit card statement. NO OTHER COMPANY ever asks for this information because it is a VIOLATION OF PRIVACY LAWS! I immediately cancelled my order. When I asked for a refund, they told me I will get a store credit. Obviously I do not ever want to buy anything from these scamers and I do not want a store credit. I will give them one week to credit my money back before I file a FRAUD charge against them.

Date of experience: February 3, 2014
California
1 review
1 helpful vote
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I will NEVER again buy these ink cartridges. While they were much cheaper than Epson, I have had NOTHING but trouble with them. My printer will sometimes use them but mostly not. I will throw most of them away. You get what you pay for!

Date of experience: December 23, 2013

From the business

Unbeatable prices on high quality printer ink cartridges and toner cartridges. Buy 2 get 1 free and free shipping on orders*. Save up to 86% - only at Clickinks.com.


clickinks.com
Founded in 1983
Lake Mary, FL, United States