ClickInks

I had an issue with an egg and after running through the diagnostics it still didn't work, Clickinks replaced the item with no charge.

I ordered ink cartridges for my HP OfficeJet 8020 printer. They sent me the wrong cartridges. They wouldn't have worked in my printer, so I called & they said to take photos showing they were unopened, which I did. However, I have been waiting for a month for my refund of $57.75. I get the runaround when I call. Always an excuse that they haven't confirmed that the ink cartridges were unopened. Why would I open cartridges for a different printer that I own? I sent them photos 2 times of the cartridges still wrapped in cellophane but I still can't get a refund. This is the WORST company I've ever dealt with for getting a refund on my return of the cartridges!

Battled a year and finally gave up. Ink was not compatable. Didn't answer e-mails or phone calls. Finally after 3 months received e-mail to send ink back and would be refunded. Sent back and didn't hear from them. Again impossible to get through or anyone to answer. After more weeks was told that would not be reimbursed because it took too long to send back, even though I required a form in order to return items. I tried for months and never got answers. Lost $50.00 and a tremendous amount of time. DO NOT ORDER FROM THEM.

I'm glad that I Stopped before I Started with this business. I ordered 3 cyan & 3 magenta cartirdges from this site last week. Our accounting people wanted a filled--in W-9 form. And after calling & e-mailing a number of times over many days, we got no response at all. I even tried to use their "Live Help" and no one ever picked up. I did some searching online today and found a number of reviews that said that ClickInks.com is a Scam site. So I cancelled my order. Hopefully they will acknowlege my cancellation.

Ordered ink cartridges for my HP printer. I called first to verify the they would work, not a problem. They did not work, my printer would not recognize them. I called CSR and she said she would email me instructions on how to get them to work, didn't work. Called back and told her I would like a refund, she emailed me a return label. I put the cartridges in same box and label on top of box. Waited a couple of weeks, checked my credit card to see a refund was credited, nothing. I called CSR, and was told they never received it. Come on I used their label, had to be correct address.

The customer service is horrendous. I asked to speak with a manager and the person I was talking to hung up on me. A legitimate company would never even thing of hanging up on a customer. The ink doesn't even work in my Epson NX430 printer. Please save your money and the headache. Do not use this company!

There where difficulties with my order from the get go, but it didn't daunt me because I thought that they were just being extra cautious about verifying that I was the card holder. It took several days to place the order. The real hassle came in when I found the ink not to be up to par and I requested an RMA to return the ink cartridges.

It took several days to get the RMA number. Then, once I sent the items back, I didn't receive confirmation that they got them so I called them up only to find that they can take up to 3 weeks to actually process the arrival of the returned items! They where completely unapologetic about the inconvenience and when I asked their Customer Service Supervisor for a refund, she let me know that it takes 2 billing cycles to put that through.

ABSOLUTELY THE WORST COMPANY I HAVE DEALT WITH ON INTERNET SO FAR!

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Do not buy from these bozos. I reported a problem within the warranty time. The problem went away for a few days and then resurfaced... over and over and over. I have an hp printer, and a "supply memory error" keeps popping up and the replacement cartridge needs to be pulled out and put back in. I have done this hundreds of times. Cannot believe my printer has not fallen apart. Now that i am just a bit out of "warranty", they won't help at all. Terrible customer service. They don't answer their phones. Awful that i made a record of the complaint early on, yet they don't give a hoot. Do not buy from these crooks. Their products are not as compatible as they claim. Like others have said, they put you through ridiculous steps that don't work in the long run.

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