Climber.comReviews 112

NOT only does Climber not deliver on the Satisfaction Guarantee it purports, but it borders on being libelous. It appears that their intent is to utilize fast talking sales representatives that paint you a rosy picture of what they will do. After they suck you of your funds, you never get any response from that person. Then they surreptitiously make every attempt to take more money without authorization and providing any support. It's their modus operandi... I am in current litigation to get all my money back and so should you if you were scammed by Climber. Ask Climber management what their employee turn over rate is...? The one guy I talked to quit the next day because he didn't want to work for an unethical company any longer!

I thought I would give it a try. I am happily employed with an excellent job; however, I was hoping to move closer to family - so I am not in a desperate situation.

The staff was rude and condescending. I had been put into a 3-month program without being notified of the fact that there were no refunds and no money back. Needless to say, I have paid for 3-months of crap to a company with extremely rude employees who try to intimidate and bully people into buying their resume writing service.

I had to block their employees from calling it was that bad.

I spent hundreds of dollars on this website trying to find a job. Ultimately sending resumes to recruiters never got me a call back. Also I never got a call back from any of the jobs I applied for. The service does not seem to simplify the application process, most of the time you still have to log into the prospective employer's website and create a profile. Also they have an app that is completely worthless and they know it but don't fix it. Overall I would say don't spend your money here---too many free sites like indeed and linkedin that are just as good if not better.

I signed up for the service and the very next day, they called to tell me they reviewed my resume. A rep called me the very same day and the call was basically to sell me on their expert resume re-write service for $600. They use scare tactics about how long it will take the average person to find a job if they don't obtain the service to make their resume even worth enough to pass a company's applicant tracking system. I told the rep that with my membership, an "expert" of theirs reviewed my resume and gave me pointers, which were all very vague -- she said a lot without really suggesting what or how to change. I mentioned this to the rep I was talking to about my resume and she started to give more scare tactics. I told her at one point that her suggestions and that of the expert who reviewed my resume conflicted and she started stuttering and backtracing. I asked her "since you're telling me to change x, how do you I change that exactly?" she wouldn't give me any details.

I asked her to walk me through the site because when I want to apply for a job, a bunch of diff recruiters pop up for each company and I don't know who to send it to since you use "credits' every time you send your resume to a recruiter at a company. She said "you'll have to talk to the rep who sold you the service or watch the webinars - that's what they're there for." HORRIBLE -- they should not be in business.

Until today I have had a quick response, not been treated bad nor rudely. That JUST changed with this connection.
My computer is blocking their site; their 800) 374- 7113 was on the 1st two calls only commercials. On my 3rd call I was hung up on while trying to get help.

Our Recruiters need your resume as soon as possible, please upload or update it now http://www.climber.com/url/t/TPy3CF*******899 or call *******113.
Uploading a new or updated resume will greatly improve your chances of getting a phone interview and a ultimately that meets your long-term career goals. Candidates with fresher resumes show up higher in our Recruiter's candidate search results.

POST SCRIPT: I connected with a live person that helped me on my 5th call.

Climber.com Deceptive marketing and business practices. Do not stand behind their services and\or products
I feel totally scammed out of $599 by this company. Don't fall for their deceptive advertising.
During a phone call conversation the Climber customer service agent made no distinction or made no attempt to disclose or confirm acknowledgment of the package contract nor that the Climber's 30 day satisfaction guarantee would not apply to this package.
It was during my initial phone call the Climber agent accepted terms of the two contracts as follows without my consent or knowledge.
Only after activation of my account could I discover that their job search functionality offered nothing exclusive and did not provide access to Hiring Managers that they claimed.
Climber refused several refund requests stating I acknowledged the terms of the contract which is not true.
RUN, RUN, RUN away! Do not do business with this company. Total SCAM!

Please do not waste your time with this organization, I paid for a resume re-write in the amount of 699.00 USD. After waiting two days, I called their Office in San Diego, I got an answering machine without the benefit of leaving a message. I called their online team and finally spoke to someone, they refused to refund my money for services NOT rendered. VERY UN-Professional, client satisfaction is NOT their primary goal please do not waste your money!. There are professional organizations out there that offer real help.

David Hyman

Climber.com is a full on scam operations. I signed up for the 30 day, cancel if not satisfied - I received a resume review "offer" to the tune of several hundred dollars. I decline. I have since tried 3 times to cancel - calling is to no avail - you will end up in a voice mail endless cycle. I have gone on their website (today makes three times) to cancel as my bank account keeps getting deducted for their monthly services... LACK of services say I. Their list of recruiters are mostly recruiting agencies that have long since been closed. STAY AWAY FROM THIS SCAM GROUP

*Please I'm begging you RUN & DONT WALK, when it comes to doing business with this site. They came off as authentic, company to do your resume/cover letter and get you in the door with prominent Recruiters in your area to assist you with employment. Its been 6months + No resume+NO cover letter=Loser on my part to the tune of $800+

Toni Keller

Project Manager

*******207 (PST)

San Diego, CA

Check out: http://thankyou.climber.com

http://www.climber.com/terms_of_use

I am a current job seeker living in Philadelphia, Pa. They called me out of no where and told me about their recruiting service and that it only cost $40 a month and I can get my money back if I'm not satisfied. I agreed gave them my card number and when I looked up their company I saw literally hundreds of terrible reviews about them and people getting ripped off just like me. When I called to tell them to stop payment literally within 5 minutes an employee named Alvin was extremely ruse to me and gave me a phone number that went directly to a voicemail. When I informed him I would file a complaint with the BBB his response was "What's that gonna do " over and over again. Then the girl Jessica called me back said it was canceled and called me a loser. Wow they called me. I never wanted to be called and they prey on people who are desperate for jobs like me.

I had signed up for a $99 - 3mo trial which I forgot to cancel so was charged for the 4th month. I couldn't make the 1st "consulting session" offered during the trial period and could not work out another time to meet. So basically, my resume sat in the database for 3mos with no one pursuing me to reset the session or see what kind of jobs I want, etc. I only received emails about jobs in the area that available, which I get from Monster for free. I honestly have no idea if there was any true value added by being on Climber.com

When I called to cancel and complain to "Nicole Chenelle" in customer service I got completely reamed. Her only bit of customer service advice was that Climber will no longer charge for their service. There was NO ATTEMPT made by Nicole to understand/realize that I received a bad experience or to see what she could do to make it better. My mistake for signing up for yet another "cancel before the trial period is over" or you will still pay - promo.

The message is clear, based on the treatment dished out by Nicole, Climber has no intention to make sure that customers are satisfied and, if they are not, there will not be any effort made to try and make the experience better.

Here's an idea - Invest in a serious customer service/retention program. Figure out if your customers feel that they are getting a significant bang for their buck... especially since some competitive sites are free... and treat those customers who might have felt slighted by Climber with some respect and common decency!

Hell... I never even got a survey after canceling asking what I thought and what I would like to see improved. Kind of basic stuff there...

I called them... left message and got a call back in 1 hourl. Nice lady named Erika. She spent 30 minutes with me and I signed up for 3 months, gave me last month for free becasue I was NICE it seems... them spoke of resume. She had my critique done for free which was very helpful... Ton Heller was my team captain after that and did a good but slooow job... not her fault, just took a few times to tweak. This is not a scam... resume was great and professional and they went out of their way to help me. Sorry everyone else had a bad experience it seems.