I love the skincare and the way the mirco beabs help fight fight acne acne probe akin. I also like the make up remover.
I love Clinique! It's so easy to buy on the website and you don't have to go a department store!
It's a great skincare product. I shopped at the Clinique Counter at Macy's in the Christiana Mall in Newark Delaware.
I just contacted Clinique to return 3 foundations that I received less than a week ago. Their website directs you to an automated chat.
**Note, the chat bots won't notify you that you will be waiting forever without a if no one is available, so you will have to guess on which days and hours an agent will be present. You will just get:"An agent is typing."
After 44 minutes, WITH A LIVE AGENT ENGAGED, I was continually told to retype my zipcode, email, order #, etc. even though I, myself, could simply look above in the chat and see that information, already typed where asked.
How this process took this long, I have no idea. I've returned products to other companies, who simply located the order number and your name and found it easily.
In the end, the agent said an email was sent with a return label. After 25 additional minutes, and no label, I called Clinique by phone. I reached an offshore call center, where the person actually laughed, saying the label would take around two days or so to get to my email box. HUH!? Mmmk.
So now I'll wait. I'd give up if it weren't over $100 worth of makeup. I'm guessing that's how Clinique likes it. They count on folks giving up after too many hoops. I have already ordered new makeup through another company, who are quick with returns and even (Surprise!) include a return request inside the box with your order. Just like in the "olden" days.
I can tell you, we are going to be sincerely bummed out when the brick and mortar stores go away, because I am noticing more companies behaving this way, knowing you have nowhere else to go for products and they can treat you how they like!
And I reeeeaaaaally liked the simplicity of ordering online with terrific return policies. Those days are diminishing fast.
For now, I will look for other companies with good customer service to replace each and every Clinique product I own. This silly review is the last bit of time I will waste on that corporation; I have no more time for this dismissive behavior from companies that should earn my business. They can turn into the McDonald's of cosmetics for all I care. I can and will pay more to be rid of them ;)
The one I use on a daily basis and one of the top used for me. Keep it up, guys!
Had a lot of improvement in my skin since a use Clinique
Bought a makeup and lipstick last week and the service is fast and accurate. Cool!
Love Clinique! It has products for all ages and skin issues... and all products are very amazing!
Love Clinique! The only skin care and make up that I will use!
Overview
Clinique has a rating of 4.1 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clinique most frequently mention skin care, high quality and long time. Clinique ranks 1st among Acne sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members