Clinique

I have 2 items that I religiously buy from Clinique.com(that Sephora and Ulta do NOT carry, otherwise I would order from them). Clinque may not have the quickest delivery, but I love that they actually give FULL sized samples or extras. You can also stack deals, like if they offer a beauty bag with purchase of X amount, you can additionally get whatever else they may be offering in the same order. Ulta or Sephora only allow ONE free sample type deal per order. They also send frequent emails with great deals.

I tried to cancel an order using their chat feature. I wanted to cancel my old order and place a new order. Their chat representative spent about 20 minutes trying to convince me not to cancel the order before finally "cancelling" the order for me.

A week or so later, I received the package with my cancelled order. When I contacted them as to why I received the cancelled order, I don't get an apology. I had to go out of my way to ship back to them a package I should have never received.

I don't care how good your product is, you lose customers when you provide bad customer service.

I love their cosmetics. This is the best thing that has happened to my skin. I order cosmetics more than 4 times and always everything is up to par. The quality of cosmetics is excellent, the staff is nice and there was always good and fast delivery, but this time I was unlucky and my order arrived much later than promised and it was annoying. But this is the first and last time)

I would choose their skin care collections more than their cosmetic products. The Moisturizing Lotion is really wonderful and perfect suit for my skin. The skin feels extremely hydrated and moisturized. It's a bit expensive, but it lasts for a long time. So, you can invest in such high-quality products.

Suitable for all skin type. This product is easily the best moisturizer I have ever used!
I've always had oily/combination skin prone to breakouts so I have only ever purchased light moisturizers because I was scared of clogging my pores. However after moving down south to a colder climate I found by winter that I had a lot of flaky skin and needed to up my moisturizer routine. Overall, It is great for dry skin and I really like it.

I have used Clinique products for years. Even when I try drugstore brands for a few things, I always go back to Clinique. I have dry and sensitive skin and their stuff works for me. It used to be that I would have to go to the mall to buy Clinique, but with the advent of Clinique.com, that's no longer necessary. I would usually wait until bonus time to get things I needed but online, it's always bonus timelots of free stuff with certain purchase levels. They accept returns if something doesn't work for you and have online consultants to assist you with questions. They also have a reward system for frequent customers. No hesitation to recommend completely!