ClubfurnitureReviews 711

First, Darrin was super helpful. I really wanted my furniture in the 6 instead of 8-week timeframe (and called to inquire weekly about this). Although mine was in the 8-week window, Darrin couldn't have been more helpful to keep me posted on the weekly progress. The furniture is exceptional. I have already recommended this company to more than one friend. The only reason I can't give 5 Stars is because I had traveled 300 miles to wait on my furniture at our beach house on the promised day of arrival. However, an unforeseen truck break-down caused this to be much later. Although promised a 7:00 P.M. (instead of 12:00 P.M.) delivery time, it ended up being closer to 11:00 P.M. Had I known it would have been this late, I would have rescheduled, since I had to drive back the 300 miles to be at work the next day. Being a condo community, I also had to make some calls very late to ensure the truck would be allowed in, since this time is past "quiet hours," which our complex is pretty strict about. So, although I would have liked to have not had these unforeseen streeses, this still has not deterred me from recommending because the furniture is so great. I would suggest a delivery company that will deliver more quickly, since my furniture was actually ready 1 1/2 weeks before I received it but the company only made that route monthly to the coast. To sum up, delivery is what caused the lower rating. The furniture is awesome.

My experience with clubfurniture.com was amazing. The customer service was wonderful and so was the follow up. My only negative experience was with the freight company used to deliver my chair. I was given a 4 hour window which ended up lasting 7 hours. Once the truck driver called and left a message I could not get a hold of him by the number he left. At one point he said he was less than 24 miles away but then didn't show up for 3 more hours. A relevant reason was not given. Other than that, I am pleased with overall quality of the chair I ordered and the customer service from clubfurniture.com

I have never ordered a large upholstered piece of furniture online, and was nervous to make a purchase of this size sight unseen. My furniture took 6-7 weeks to arrive from the time I placed my order due to our South Dakota location, but aside from the wait, I am very happy with my purchase. My sectional is comfortable and looks fantastic, and construction seems to be good.

There is one side of the couch that squeaks a bit when you sit down - I think a particular joist in this section may be extra tight, and I'm hoping the sound goes away once we wear the piece in a bit.

Both pieces of the sectional connect underneath in a single spot, and disconnecting and reconnecting them is easy. I wasn't sure beforehand how the pieces would stay together, but it's simple to use and keeps the seating in place as a single unit.

I would recommend Club Furniture to others in the future. I have researched sectional furniture online for over a year, and for the price I paid and the look/quality of the piece, I am very happy with my furniture. I didn't think I could afford a sectional of this size/style, but this piece is exactly what I wanted at a price I could afford.

I would use Club Furniture again in the future. Thumbs up!