ComcastReviews 625

I missed Serena Williams US Open 2nd Round. "channel temporarily unavailable" ESPN was unavailable throughout the tennis match, and then immediately came back on. All the neighbors share the bandwidth, which is inadequate for really big shows. AT&T reportedly has dedicated bandwidth to each customer. The Comcast support wasted my time for about an hour testing my cable, etc, as if my equipment were the problem. I bought ESPN+ in time to stream the final set of this historic tennis match to my computer.

NEVER EVER EVER AGAIN SCUM BAGS ALL OF THEM BILLING IS LIKE THE IRS CROOKS!
UNREAL LOW CLASS COMPANY!

With all the dropped connections, the high price, and lack of any HELPFUL customer service, I'm going back to my 300 baud modem. These individuals are a JOKE.

I was happy with them till before corona hit. Now they charged me for services I did not owe. Raised prices to crazy amount. When trying to get a hold of a life person to talk to they don't know how to help you because they don't speak English. I will never go back! They are scamers!

This has got to be the worst cable I've ever had! We looked up our service interruption and it has been as high as 175 times a day! I don't understand why keeping the connection is so difficult?! Then trying to talk to a human is beyond impossible! We pay almost $300 a month for a service we can't even properly use. Unfortunately we don't have any other services available to use where we live or we would have dropped them ages ago! If you have other options as far as an internet/cable service I would look into that!

That robot keep on repeating the same thing going nowhere! Wasted a lot of time and doesn't connect you to a representative! 100%

We got a new modem and all kinds of problems began, outages that lasted almost a week, with no phone and spotty internet, also have a business account. My biggest complaint is the sheer impossibility of reaching a live person and the complete lack of response to mounting frustration. For something this expensive, they could put a LOT more care into their automated system that loves to hang up on you, send you in circles and altogether turn you into a swearing adult meltdown.

Worsed connection ever... expensive, slow, and i'm the only one on the wifi. Save yourself time, hassle, and money..

This is the absolute worst company every! Please don't get this services! They are liars! The services is over price and when something happens to their product you have to go through hell to get someone on the phone. When they schedule an appointment they change the appointment without notifying you! This is the WORST!

Comcast internet continues to go in and out since May 2021. The tech that installed my service knew there was a problem when he installed it and advised me he would send a tech to fix the outside line. I Called numerous times to get a tech to repair the line one finally came in June 6 2022 but only confirmed that the issue was with the outside line and he was supposed to send someone to fix it. I called again August 4 line is still not fixed tech on phone said she would send someone out to see why my internet goes in and out……after spending an hour on the phone trying to receive a credit for the past 15 months of a service that I subscribed to and paid for that still does not work they applied a $50 credit…. Just thought everyone should no what a horrible company they are.

I just moved and started new service's with Comcast. I have their service before but canceled the service's because I moved. I asked the representative several times will those old service's effect my new service and was told no. A few days later I am getting calls stating that it will effect my service. The day after that I get another call stating that I have to down grade my plan because I can't afford to pay $151 on tip of my $164 a month bill. Would not recommend them to anyone. Speaking with 5 different ppl and getting 5 different outcomes and still nothing is resolved. They have the worst customer service and they would rather lose customers instead of fixing the problems.

Low-quality customer service, low knowledge of the products and services, and takes forever to contact an agent, I received an email confirming they received the equipment back and now they are asking for the same thing. This is the worst experience. I don't recommend this company :(. I will finish my contract and I'm done. Never again! 1 star is too much

Comcast is the WORST Company. In the US, they have the worst customer service and my advice to the new costumers "Don't trust them" they tell you something and you would be in a hurry and you respond by saying yes you agree of course you didn't know that you got yourself into a contract that they charge you an arm and a leg for when you want to cancel. You try to call them good luck talking to a human and if someone answers after waiting forever they tell you someone will follow up with you and of course no one calls back. DONT BE FOOLED Like me. I will never ever go back with Comcast if my life depended on it. AGAIN WORST COMPANY EVER.

I pay over $200 a month for Comcast Internet and cable. I don't get all the channels I pay for and the internet is not the speed I pay for and goes out quite often. Spend all day Saturday with customer service and still do not get what I pay for. Took half the to talk to a human

I once used Comcast (before Verizon Fios became a competitor) and had the worse experience. They were basically a monopoly on cable service, making it unimportant to please customers. When Verizon Fios was made available, I quickly switched. Recently, I decided to check prices out and services, hoping that Comcast had changed its ways. They have not! The really did not care if I was using their service and only wanted me to switch to them online. No one should try to talk to them on the phone because you are not important enough for them to devote a few minutes of their time. Their stock went down today (July 28,2022) because they did not add any subscribers. Finally, the public has revolted and are not longer signing up for Comcast.

I have been with Comcast since 2007. I have really never had many problems with their service. This year I have been so very frustrated with them. They have had several outages, one lasting 3 days. You can not speak with a person only a machine. Where do these companies get off treating their customers this way. I guess because we let them. I have talked with corporate, will emails, because they don't know how to communicate either. I guess I'm old school, but when I have a problem or question. I want answers and I want to talk to a human being. Not a stupid computer that does not help in any way.