CompressionSale has a rating of 4.2 stars from 20,728 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention good quality, great experience and long time. CompressionSale ranks 90th among Medical Supply Store sites.
I love these thigh highs. The silicone band works beautiful. Did not think that this band would hold the whole hosiery up but they are holding up wonderful.
I ordered 2 different types of light skin toned 8-15 mmHg compression stockings. I chose the free shipping and am pleased with my purchase and the customer service.
My order is always correct and on time if not a day or two ahead of the promised delivery date
If you meet the strict guidelines of their policy you can get an RMA to return your purchase but you may only get either store credit or exchange, no refund is available.
And even if you pay for the shipping,( how else are you going to get it there?), they still charge a shipping fee! It's our policy sir.
Go elsewhere.
Upon talking to one of their customer service reps about what product I should by regarding my DVT, I felt like they really cared about whether or not I was buying the right product that would meet my specific needs.
They asked me a number of questions about what my doctor recommended, and then showed me several different choices they had in stock that would meet those qualifications. Being overwhelmed with choices, it took me a while to decide what order to put in, but they made me feel like I was in good hands, and wasn't just another person buying a product. They're passionate about what they do, and even though it's obviously a business, it seems like they view it as more than that, which can be very refreshing this day and age.
I also really liked that they sent me a follow-up email after I received my order, to ask if I was satisfied with anything, and if there's anything else they could do. I really really appreciated that. 2 thumbs up, Compressionsale!
I can't really write anything bad about this website. I received exactly what I was looking for, and the price was very reasonable. At first, I wasn't able to find my product, which was a little discouraging, but after a quick chat with the customer service representative of the IM feature, they were definitely able to help me out. Overall, I can't complain about this website, and I'd go so far as to say that I'd recommend it to others.
Ordered but received a totally different product than I ordered.
Customer service told me that they must receive my return before they can ship me the proper items. When I told the customer "service" (sic) agent that I wanted to speak to a supervisor, she told me that was their policy and hung up. I've shopped from them for years; they aren't the only show in town.
Seems the reviews are consistent on this site for CompressionSale. Never have I ever had to deal with folks that do not understand simple instructions. If this person would of read my first email, we would NOT of had to had a string of 12! Good deals, I guess, some I can find on Amazo. But the lack of knowledge is so irritating! Last time ordering.
Site says "easy returns". Item@$87.00 was not as described. First was going to return at 25% stocking then came back as credit only! Don't have any needs at store specific store. Will challenge on credit card
The most inexperienced peoples, and the worst customer service.
Placed an order on line on Aug 08 2017, and still haven't received, when calling them, they said the order didn't go through, while i got a confirmation email and a confirmation id number.
They are super poor with terrible customer service.
I would never recommend them to anyone.
I ordered the wrong size this time and so far the customer service has been very helpful as I am trying to return my order and exchange them for a larger size.
Finally, a place on the web where I can find a great selection of leggings -- and where the prices aren't crazy expensive. And, the free shipping... are you kidding me?! So awesome. I live in the city and don't own a car. This makes it difficult to get to big box retail stores often -- leaving my only options places like expensive local boutique stores. Don't get me wrong, I LOVE these types of stores, they're ideal in fact, but not for someone on a budget, like me. I went on compressionsale, placed an order for a bunch of great-looking leggings, didn't pay to get them shipped, and they arrived at my door in just a few days. Didn't have to travel across the city on a bus, either :). This site is an ideal solution for a gal like me. Amazing!
I wanted to return an unopened, not tried on, unused item within the 30 days required. They are going to charge a 25% order processing fee (ARE YOU KIDDING?). Unheard of in this day of on-line shopping and COVID! I will never order here again. Make sure you want what you order and think twice about ordering from this site! Also when completing merchandise return authorization got a notice that I was beyond the 30 days from my order which is not true. I had to call and they claim an IT issue! Some people would have given up.
Their return policy is stated on their web site, but they don't honor it. They come up with the excuse that it is medical equipment (compression socks) not tried on and can't be returned. Then every thing they sell is medical equipment and nothing can be returned. So, don't buy unless you are willing to take the loss or believe their lies.
Website was the easiest to use of any I've found. Made the sale hassle-free. Love the product, but had previous experience so knew I would. Your excellent website made me a customer.
The sizing for these knee hi's is S M L and unfortunately my measurements don't fit any of those since I have long feet and thin legs. I ordered Medium and manage to do with those but get a slightly tight fit in the foot and not much compression in the leg. I guess knee hi's don't come in more detailed sizing.
I have had 3 of their so called customer service hang up on me. If this is customer service it stinks and I definitely wouldn't hire any of them. I definitely won't buy or refer anyone to them. When a company gets too big for its boots and they think they are at the top that is when they fall. No one will buy from them because they are rude and liars.
They won't answer their emails or get back they just leave you hanging!
They are very good product, yet to know how they stand up to every day use, but so far so good.
I was so happy that this website allowed me the opportunity to return my unopened items several months after I had made the purchase. It just so happened that I totally forgot that I even bought them! It's not that they aren't great stockings, but I just didn't need them at the moment, so it didn't make sense to have the packages laying around the house. I just sent the products back, had to pay a reasonably small fee, and I received my refund.
I was very shocked that they allowed me to do this at all, after so much time passed, but they were definitely understanding about it. More businesses need to be doing stuff like this. Thanks guys!
Was blown away with the selection this website had! It was my first time using compression stockings and I wasn't sure what brand to try, so I purchased an assortment of brands - I was very happy with the pricing! Best of all, I received free shipping. Very pleased with this experience. Could you please expand your selection to include more compression wear for the body. That would be amazing. Thanks!
Answer: We have free shipping on all orders within the United States. The only charges would be big items such as the donner aids, or heavy items such as the washing solutions.
Answer: Sizing charts are located on the product details page. For knee-highs: measure around your ankle and calf. Then, measure the distance from the floor to the back of your knee. For thigh-high and pantyhose: measure around your ankle, calf, and upper thigh. Then, measure the distance from the floor to your upper thigh (bottom of your buttocks).
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.