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Comstrom has a rating of 2.8 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Comstrom ranks 64th among Furniture sites.
Finally i received my night stand. Quality and finish is good as mentioned on their website. Hope this will last longer. Customer service was also good there is a sales representative Samuel he gave me $30 discount. Everything was good except delivery time of 3 weeks.
Ordered bed set 9/28/20 and received shipment 11/24/20, two months! When received bed, it was damaged and dresser was wrong item. Still in process of trying to get items returned and money back. Called everyday and talked to same rep and he says I will get an email in 24-48 hours, still no email starting return. This company will take your money right away but ask you to be patient when you want it back. Total frauds as far as I'm concerned. Trying to get my money back and will purchase same set on wayfair for a little more money. At least I know they are not a bunch of crooks.
Great modern light fixture! It was super simple to install and
Looks great in my space. I feel the finish and quality is top notch. I
Would definitely recommend.
My order bore no resemblance to what was pictured online. No invoice enclosed. No one responds to repeated email & text message. Don't make the mistake of ordering from this company!
Tip for consumers:
Buyer Beware!
Products used:
Refund policy is not published and you don't learn that they will dock 30% off your order for a 'restocking fee' until you ask for an address to return your item to. Very sketchy.
The description of the product was totally wrong,, and then they say i need to pay 30% restocking fee and shipping to return it.
This is the worst online site I've ever dealt with,
One of the best places to buy furniture online. Don't order if you need the items next day, but if you are flexible with delivery dates, you will get the most reasonable price online
Thank you for your business. Appreciate it.
Was a little hesitant to order this equipment, but during this pandemic I was desperate, but wow did they surpass my expectations, I ordered the 64lb adjustable dumbbells, and I've been using them ever since I got them, durable, everything came in the box, easy to adjust
Dear Marcus, Thank you for your business. Appreciate it.
Good product great fun. Package arrived a bit damaged due to UPS handling but actual inflatable was intact. All around good fun just delivery was delayed 3 days again due to UPS.
Dear DL, Thank you for your business. Appreciate it.
Took a while to ship my barbell but to be expected during these times, they didnt jack up crazy prices like elsewhere, a solid olympic bar up to 700 lbs for under 200 bicks is a fair price range
Dear Nicholas, Thank you for your business. Appreciate it. We apologize for the delay because of COVID.
I ordered a bed that stated in stock and said it would be delivered on a certain day. That day passed so I tried emailing the company but no response so I tried calling finally someone answered and explained that the bed was on back order (only after I call they send me the email - genius) so I decided to wait. Then again that day arrived and no delivery so yet again I called and they said back order again - I got really upset since they only emailed me that the bed was on backorder AFTER I called! So I decided to wait one more time cuz I really liked the bed and was a great price. I'm Still waiting for the bed and no communication what so ever. I decided I want to cancel my order but trying to email them call them for days and nothing! When you call it just hangs up! There's no one to talk to! Do not fall for their "better" prices. I'd rather pay a bit more and have communication! Will never ever recommend comstrom. They might just be a scam. Best part is they already charged me! Usually the charge is pending until the item is shipped! Another reason for the company to be a scam- I'll just have to dispute the charge- what a waste of my time!
Tip for consumers:
Scam there’s nothing!!!!
Ordered a sofa from this site, great unbeatable price, and shipping was quick, very happy with the experience i had with comstrom!
Thank you for your business. Appreciate it.
Was told it would be a 10 day delay and was instead 5 weeks. Every time I reached out they said, "will be shipping by mid to end of the week."
Dear Nic, Thank you for your business. Appreciate it. We apologize for the delay because of COVID.
Good site for home improvement products. I ordered all of my curtains from them and they arrived right at the time and the products were up to marks.
Found good selection of products. Very helpful in ordering. Talked to one of their associates. These guys are very friendly and knowledgeable.
I have received my bed last week & arrived in very good condition.
Nice customer service...
Fast Delivery & good price
Good assortment of products. I really like the product and the price at which its offered. I got the product and came very fast.
Exactly what I ordered. It was a really nice play pin.
I really loved it and it was affordable. And was made out of good material
Good product, good customer support. Good product, Good customer support. Good product, good customer support.
Dear JJ, Thank you for your business. Appreciate it.
Has been great so far. Connect easily and quickly. Good customer service. Easy to order. Would recommend.
I ordered a bounce house in the beginning of May I was told even though it said in stock that it was on back order Until May 25 then I got another email that said it was on back order until June 25. Even though I purchased it for my daughter's birthday in the beginning of June I decided to wait Since they are so hard to find right now. I emailed them on June 24 and they said my Item would be shipping by the end of the week. I called them on June 26 to see how long it would take to get to me and they told me that they had to take the items out of the warehouse (which they originally told me they didn't have because they were on back order) and that all the items were damaged so I was going to have to wait until July 10! The next email I got they canceled my order all together, I hope I at least get a refund because it is very clear that this company has no idea what they're doing! I will be contacting my lawyer because to be honest with you I deserve the product AND my money back for what they have put me through and all the miscommunication it's false advertisement! Especially because they say that it's in stock and then all of a sudden it's not! I could have paid alittle more money from another company that had it on backorder and I would have received it all ready! They have ruined 4 different occasions for me that I SHOULD have had my product for!
The item that you had ordered is currently sold out. We do have other bounce houses available and ready to ship. Due to COVID, bounce houses have been in great demand and short on supply. I apologize for the delay and inconvenience. I do see that your order was canceled and refunded back to your credit as per your request.
The shipment was on time and the product desciption was accurate. No problems a very professional and satifying experiance shopping with them
Dear Rajesh, Thank you for your business. Appreciate it.
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