Constant Contact

Their email marketing platform is good, but it's pretty pricey when sending bulk emails. I think that they can improve in this aspect significantly.

Constant Contact is the best email marketing platform but it can get expensive for a small business.

Be careful they will rip you off. They make it SUPER HARD TO CANCEL. Do not use this service find another one.

Customer moved their site to Constant Contact platform and asked me if I could do SEO. I checked the platform and noticed that it works and operates similar to WordPress or Wix. Therefore, I agreed to do SEO and started digging. I was completely wrong. Constant contact website editor tool is a joke. It is probably developed for a cheap email ad building but surely NOT for a website. Now, there is the tech support of Constant Contact - useless. Any question I ask, answer is "NOT POSSIBLE". For example: the H1 header for the website... not implemented, the "ALT" image tag for the LOGO... not implemented, the canonical URL addition... not possible, FTP access to files... NO. The list can go on and on... but that is the message. If you plan to have your website operational in search engines, AVOID this clowns as far as you can. Even when I tried to use constant contact platform seo tool, I got into a confusion. When you run their seo tool, it suggest some website changes and fixes, they developed it the way that it tells you exactly what and where you have to do that. I tried to follow their suggestions, and this is where I had to contact their tech support and ask for help with implementing all those suggestions. Guess what... I got confirmation from Constant Contact technical support representative, who consulted with higher management, that it is not possible to follow those suggestions and make website fixes. And the fixed suggested were very basic STANDARD html and word processing rules, such as: set h1 tag for each page, set "alt" tags for all images, specify canonical URLs, and some other small things.

Very unprofessional, very rude and dumb tech support from 3rd world countries, pricey.

This person (Tom) identified himself as someone from TripAdvisor. He wanted to schedule a phone interview as he claimed he was looking for potential businesses that might be a good fit to
Feature on the site. He called three times, which should have been my first clue that he was selling something. I agreed to a time for a phone interview but had to cancel. When he tried to reschedule I told him I wasn't intetested, and he insisted that he wasn't a telemarketer and it would only take 10-15 minutes. Very pushy, worst stereotypical telemarketer.

The next day, someone else called, 20 minutes later than I agreed to. The "interview" was staged as though they were just looking for good small businesses to feature on various sites, almost like an application process. (Are you involved in the community? Are you family owned? Tell me about how you started.)

It slowly turned into a sales pitch for a multiplatform social marketig management program, something that I was in no way interested in and frankly could have done myself. I had to literally interrupt this woman to force her to get to the point that she was selling something. This was 24 minutes into the call. I told her I wasn't interested and that I didn't have time to discuss it. At this point she became pushier and outright condescending. No, I don't have a lot of internet presence, but I intentionally do not put our menu online and I'm not going to pay $79 a month for things I can do myself. Least of all to people who all but outright lied about the intentions if a phone call that turned out to be a huge waste of my time.

These sales people are the pushiest, rudest advertisement sales people I've encountered to date, and I literally had to hang up on this woman after thanking her for her time and saying goodbye. If I wanted to find someone to offer these services, I'd go with someone more professional and not as rude.