• Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

Instant Feedback

23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

Reviews (2,830)

Rating

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Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user elizabethc1981
Colorado
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

I like that all my information is saved so all I have to do is click re-order and then checkout. Smooth, easy, and fast! The contacts work great for me!

Reason I chose this business:

Cheaper pricing, convenient purchase experience.

Quality
Thumbnail of user davide2677
Florida
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Added fees no bueno. Kind of deceiving once you get to the payment cart. That said total price was on par with other sites, just looked like it was a better deal. Bait and switchy

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi David. Thank you for ordering with Contact Lens King. You are able to read about the processing before the check out process and before adding your payment information. On our website under the cost if the item it states: this item is on sale and not eligible for any coupons, a processing fee will apply. Clicking on the read more will display a popup explaining the fee and showing the price per box. Once you add the items to the cart each step of the check out process will show the charges broken out. We appreciate your business and look forward to serving you in the future.

Thumbnail of user elizabethg1860
Florida
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Very good. One pkg. Came 2 days later even though shipped same day. No problem. I had called customer service to check why it hadn't come. All is good.

Service
Quality
Thumbnail of user marjoriep81
Minnesota
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

My experience with Contact Lens King has always been very good. I rated my satisfaction with the products I received this last time low because I have not started to use them yet.

Service
Quality
Thumbnail of user samarab17
Texas
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

I love ordering my contacts for CLK because they are almost always the cheapest place to buy online! The process is quick and the shipping is reasonable as well.

Service
Quality
Thumbnail of user martinp518
New Jersey
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Ordering and reordering has always been quick and accurate. In most cases shipments have arrived a day or two earlier than the estimate. It's always been a good experience.

Reason I chose this business:

Availability and price

Quality
Thumbnail of user kimberlys1707
South Carolina
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Great service! Ordering was easy and the shipping was super fast. I will definitely order from Contact Lens King in the future. Price was best I could find online.

Quality
Thumbnail of user christinaw465
Texas
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Super easy and excellent customer service when I called with questions. Outstanding communication! I have ordered twice and both times they called me for clarification.

Spoke directly with a person (twice) and they were incredibly helpful and easy to work with.

Reason I chose this business:

I ordered a years worth of contacts for my self and two teens. The price is fantastic - saved about $400. Quick delivery and easy ordering.

Service
Quality
Super easy and excellent customer service when I called...
August 25th, 2021
Verified site experience
• Previous review

Super easy and excellent customer service when I called with questions.

Thumbnail of user cindyb1566
Massachusetts
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

I have ordered from the site multiple times and have not had an issue. I like that it remembers the patients in the family, and their prescriptions. Reminder emails are a bonus.

Reason I chose this business:

Previous customer

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Cindy. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user rachelh1142
New Mexico
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

It's been so easy to place my order so far. I got a really good price & received my contacts within a week of ordering. I'm really glad I found this site!

Reason I chose this business:

Contact Lense King is the least expensive I could find!

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Rachel. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user normank95
Pennsylvania
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Good Price. We compared to other retailers. You are the cheapest. More coupons would be nice. Thank You, May the LORD be with you always. Peace & Love, Norman & Patty Kline

Quality
Thumbnail of user stephenb2274
California
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

After I make a mistake on my order, a very polite and helpful young lady got it right for me. Very Happy with their service. Also I received my order in 3 days after that

Reason I chose this business:

Best Price and upfront

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Stephen. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user lyndat97
Canada
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

The website was simple and easy to understand. My contacts came quickly and though I haven't used the contacts yet, it is the same brand I always get so I expect they will be great.

Quality
Thumbnail of user camf12
Netherlands
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Easy to find the products i was looking for. Took one star off bc I didn't like that a very large fee was addd at checkout. But I do understand why you did it and appreciate that you explained why

Reason I chose this business:

Great prices!

Quality
Thumbnail of user mh935
Alabama
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

Easy and quick service purchasing contacts, they sent what I ordered but now I have all these contacts and don't want to go through all of that everyday

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI M H. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

Thumbnail of user jamesk3255
Canada
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Longer delay for shipping the products (as compared to previous orders) but I understand that it was due to stock unavailability and having to wait for the manufacturer.

Reason I chose this business:

Best prices.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI James. Thank you for ordering with Contact Lens King and for the understanding. We appreciate your business and look forward to serving you in the future.

Thumbnail of user davidr6082
New York
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

I had an issue with my contact lens prescription and the customer service reps were very helpful in resolving the problem. Reac'd the lenses in a timely fashion.

Reps were very helpful in resolving an issue with the prescription

Reason I chose this business:

Price was the most competitive

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI David. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user storip
Florida
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Overall a good experience just took longer to get my contacts this time than any time I have ever ordered in the past. This site is always cheaper than any site I order from.

Needed my order shipped

Reason I chose this business:

Used them in the past to order my contacts.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Stori. Thank you for ordering with Contact Lens King. We appreciate your business and look forward to serving you in the future.

Thumbnail of user paula1659
Delaware
1 review
0 helpful votes
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January 25th, 2022
Verified purchase

Some of the contacts in the package lose their shape within a two week period and the other seem to hold up for a good month to two this is no fault of contact lens king this is a product issue

Reason I chose this business:

How much searching online for sure to contacts and I ran across contact lens king I figured I’d give you a try so far I’m very happy

Quality
Thumbnail of user carlys109
Oklahoma
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase

My experience was great! Great prices, found a coupon I was able to use, and my contacts came very quickly. Also appreciate the emails and tracking information.

Reason I chose this business:

Researched online. Prices were good so I thought I’d give it a whirl. I saw negative comments but you can tell when people if people have a legit problem or if they just like to complain.

Quality
Thumbnail of user rf500
New Mexico
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Great experience. The UX design of you updated page can use a little improvement. Overall, great experience. The contacts came pretty quickly and are the correct prescription.

Quality
Thumbnail of user ch593
Virginia
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

My experience with Contact Lens King has always been great. Recently I had to return my purchase due to my prescription changing, and they were extremely helpful in assisting me with my return.

Customer Service was great and the response time was really fast.

Reason I chose this business:

Contact Lens King has the best prices that I have come across

Service
Quality
Thumbnail of user carolg1333
Florida
1 review
0 helpful votes
  • Send Message
October 21st, 2021
Verified purchase

Fast and accurate. I emailed prescription immediately after ordering. I received acknowledgment within two hours and item shipped the next day. I received my order in two days, as promised.

Reason I chose this business:

Best price and fast availability.

Quality
Thumbnail of user katherinem1170
Georgia
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

One of the boxes has lenses that irritate my eye. The left eye lenses don't fit and are so thick that I can't keep them in my eye for more than 5 min. The right eye lenses work perfectly fine.

Reason I chose this business:

Great price and delivery.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Katherine. Thank you for ordering with Contact Lens King. I apologize you are experiencing a few defectives. We get all products sealed directly from the manufacturer. Please contact customer service and we would happy to assist you in getting those replaced at no cost to you. We appreciate your business and look forward to serving you in the future.

Thumbnail of user sheilag365
Massachusetts
1 review
0 helpful votes
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January 23rd, 2022
Verified purchase

Placed first order on phone- was not given the sale price of the lens until I mentioned that I saw the sales price on line and then she said oh yeah, they were on sale.

Reason I chose this business:

Read that you were reputable

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Sheila. We do apologize, we are not aware of any sale pricing unless it is mentioned to us.

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