• Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

Instant Feedback

23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

Reviews (2,830)

Rating

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Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user ericm1594
North Carolina
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Good in general. Several of the boxes were open when received, so I couldn't give the highest rating,

Reason I chose this business:

Honest about extra processing fees. Lowest overall cost.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Eric. We do apologize if you have received open boxes in your shipment, we certainly do not send them out that way. Sometimes in delivery boxes can pop open due to the cold and being tossed around. If you ever have any trouble please feel to contact customer service Monday-Friday 830am-5pm EST at 1-800-352-0255.

Thumbnail of user michaela4401
Arizona
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

Process was as easy as your competitors. While the exact brand wasn't available, it was close enough and I've had no issues with my contacts.

Reason I chose this business:

I usually use 1800contacts, but heard about this site and found it to be cheaper.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Michael. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user lawrenceg328
New Jersey
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Getting a notice that you're ripping me off but it's okay because your competitors do it, leaves me cold. But price was good and service was perfect.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

Hi Lawrence. I do apologize. Our company tries to be as transparent as possible with our pricing and give you a breakdown of what you are paying. Contact Lens King is firmly committed to offering the lowest bottom line prices online, and we want our customers to rest assured that through us, you will always see significant savings in your pocketbook - even with the fee.
We understand that this additional fee can be frustrating, or even infuriating, but we invite you to compare our bottom line prices with our competitors.

Thumbnail of user tommyb271
Maryland
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

My lenses came quickly and it was very fast to check the order from my doctor. They had him in the system so he came right up.

Reason I chose this business:

Used them before

Quality
Thumbnail of user linvald
California
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I ordered 2 boxes of contact lenses. 6 in each box. The lenses were delivered in less than 1 week and appeared to be in good order.

I contacted customer service because my initial order did not go through. I had made a mistake in the original order. Customer service contacted me and I corrected my mistake.

Reason I chose this business:

I found them on the Internet after a search. I chose them because their price was reasonable and the processing fee was reasonable unlike some other companies that show a reasonable price for the lenses then add a very high processing fee.

Reason I chose this product:

Because these are the lenses that my optometrist recommended.

Service
Quality
Thumbnail of user michelleh2515
New Mexico
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

They deliver so quick and uploading the picture was easy. I cannot recommend them enough and I don't think I will buy from a different retailer again

Reason I chose this business:

The prices were great and they truly were easy to order with.

Quality
Thumbnail of user ethanh288
Florida
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Pretty fast delivery. There was a discrepancy between the order and my delivery and I called to clarify. Fixed it right up!

Good

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Ethan. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user mohammadz56
Canada
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

It is fast and cheap, would be lovely if we could have -7.25 I chose -7.00 but my new prescription is -7.25

Reason I chose this business:

It is fast and cheap, would be lovely if we could have -7.25 I chose -7.00 but my new prescription is -7.25

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Mohammad. Thank you for ordering with Contact Lens King. The reason you were unable to select -725 is because the manufacturer does not make it in that power. Due to you residing in Canada a prescription is not required please contact your doctor before opening the product as these are medical device and an open box does comply with our return policy. We appreciate your business and look forward to serving you in the future.

Thumbnail of user shureev
Illinois
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Everything is great. I have ordered from Contact Lens King before. I love that my order is always delivered earlier than quoted.

Reason I chose this business:

I was happy with my past order and the price is great

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Shuree. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user kristyl99
New York
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Very fast delivery, might be because I had ordered from the past so the delivery and customer info were already on file

Reason I chose this business:

The cheapest at that time when I ordered after searching a few other online stores

Quality
Thumbnail of user stephaniec2025
Kentucky
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Fast delivery. Thanks for the free container. I am hoping this is not fake like the ones I bought from another company.

Reason I chose this business:

More affordable than other.

Quality
Thumbnail of user johannak42
Michigan
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

Fast shipping, great sale offer for great price. I received in good sealed condition and exact product which I ordered.
Thank you!

Reason I chose this business:

Found the lowest price

Quality
Lowest price
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Found the lowest price

Thumbnail of user shannonm1008
Oregon
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

The prices on this site are MUCH lower than 1(800)contacts, even with the processing fee. Site is easy to navigate and use.

Reason I chose this business:

Comparison shopping online, better prices than (800)contacts. Also, they contacted my daughter to place an order and she does not have authorization to use the card they kept on file (without my knowledge). I am EXTREMELY disappointed in their lack of integrity and will continue to use this company even the prices increase.
Thank you!

Quality
Thumbnail of user marcod115
Florida
1 review
0 helpful votes
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October 8th, 2021
Verified purchase

I like contact lens king but sometimes when you sign on you get a sale price and other times it charges you

Reason I chose this business:

I like contact lens king but sometimes when you sign on you get a sale price and other times it charges you double

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Marco. I do apologize if you show different pricing when you log in. We do advertise on multiple search engines, unfortunately to get the sale pricing you would need to do a search each time for the brand you need to see if there are any sales running at the time.

Thumbnail of user patriciag2170
Florida
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Was not thrilled w/the original price being so much lower & nice price but then a big service fee was added@ end

Quality
Thumbnail of user morgannr1
Texas
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

The assistant was very helpful with my order and showed much concern
My box arrived half open I haven't used them yet I do hope they are ok

Reason I chose this business:

They were more affordable and I appreciate that during these present days of some costly living

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Morgann. Thank you for ordering with Contact Lens King. I do apologize your package was damaged in transport. If your lenses are still sealed you should have no issues using them. However, if you do encounter any issues please contact our customer service department and they will be happy to assist you. We appreciate your business and look forward to serving you in the future.

Thumbnail of user mitchg14
Kentucky
2 reviews
0 helpful votes
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August 5th, 2023
Verified purchase

Good experience buying the products I needed. Customer service was fine and the delivery wasn't too long.

Reason I chose this business:

Search engine

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Mitch. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user steven919
Florida
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

For the 2nd time in a row I have ordered contacts from CLK and they told me Pesbiopia lenses were in stock & the Astigmatism lenses had to be ordered and would take a few days longer. So it was agreed the Presbiopia lenses would be shipped next day & the Astig lenses would be coming a little later. Both times I called after about a week & CLK said they were holding the entire shipment until the Astig lenses came in. After explaining again that I wanted the Prebo lenses right away CLK then told me the Astigs were on "Backorder" and would be quite awhile. Identical foul up Both times. I would think you could do better than that.

Already did that a couple of boxes back

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Steve. Thank you for ordering with Contact Lens King. I do apologize but as you were advised during the time of the order, we ship out the complete order together once we have all products. If you would like the order split at the time of the order being place it is up to the customer to pay for the second shipping charge which you had denied. We do offer to split the order if there is a significate delay with the manufacturer after the time frame that is indicated on our website. I do see we split the shipment for you and per tracking it was delivered the next business day. We appreciate your business and look forward to serving you in the future.

Thumbnail of user lisat2414
Wisconsin
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Seemless and a good price point. Delivery was efficient. The coupon available for my order was helpful.

Reason I chose this business:

I heard about it from a family member and I checked out their prices compared to others and it was a great price point. Ordering was easy.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Lisa. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user nathana433
California
1 review
0 helpful votes
  • Send Message
July 10th, 2023
Verified purchase

Got my contacts fast and for a great price! Will likely be purchasing all (if not most) of my contacts from contactlensking moving forward.

Reason I chose this business:

Great prices

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Nathan. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user dennisa512
New York
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

It's very easy to order from ContactLensKing and the shipping/delivery was quick. The prices are great too!

Reason I chose this business:

I found the website after searching on google. I liked the prices so I decided to buy contacts from the site. I was very happy with the service so I continued to use the site.

Quality
Thumbnail of user scottc1892
Connecticut
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

Pleasant all around, fair prices for typically a pricy product. Shipping prices tend to be high tho.

Reason I chose this business:

Ease of shopping and processing prescription.

Reason I chose this product:

They work for me.

Quality
Thumbnail of user deannas446
Montana
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

I haven't opened my new contacts yet, but I did receive what I ordered in a timely fashion. Communication about a slight delay was very good.

Reason I chose this business:

It was the first site to pop up in my online search for the contacts I needed. The prices were very good, so I just ordered.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Deanna. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user anastasiah57
Illinois
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

I've used this site for a few years now and have had a great experience with it. They have the best prices and are very efficient.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Anastasia. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user lindag3369
Tennessee
1 review
0 helpful votes
  • Send Message
July 8th, 2023
Verified purchase

Customer service people have always been courteous and efficient. My order arrives quickly and accurate.

Reason I chose this business:

The price is always the best for my contact lense prescription.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Linda. Thank you for ordering with Contact Lens King and for the review. I have shared this with the team as well! We appreciate your business and look forward to serving you in the future.

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