• Bookmark

    Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
Write a Review

Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
View ratings trends

Instant Feedback

23,008 reviews

4
See all photos
How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

See positive reviews
Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

See critical reviews

Reviews (2,830)

Rating

Timeframe

Other

Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user terrim720
Texas
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

Quick and easy ordering process, affordable contacts, option to have automatic ordering every 30 days.

Reason I chose this business:

Price and availability

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Terri. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user sherryp363
Texas
1 review
0 helpful votes
  • Send Message
March 2nd, 2022
Verified purchase

I google contact lens and they are one company that came up and I have never heard of them so I decided to use them. It was a good choice.

Reason I chose this business:

I google contact lens and they are one company that came up and I have never heard of them so I decided to use them. It was a good choice.

Quality
Thumbnail of user laurens913
California
1 review
0 helpful votes
  • Send Message
March 22nd, 2022
Verified purchase

Easy ordering and fast delivery. Competitively priced. I appreciate the transparency around the service charge.

Quality
Thumbnail of user tonyap160
Michigan
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

I don't feel like I had time to have any experience. I ordered my contacts, I turned around and they were here. Blink if an eye.

Reason I chose this business:

Best price!

Quality
Thumbnail of user carib25
Arizona
2 reviews
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase

Always a good experience. Never have issues getting the prescription checked or the correct product.

Reason I chose this business:

Good price and service.

Quality
Thumbnail of user danielc3088
Arkansas
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

Was contacted immediately to confirm the correct prescription strength. Customer service was prompt and helpful!

Service
Quality
Thumbnail of user melodyr148
Michigan
1 review
0 helpful votes
  • Send Message
March 28th, 2023
Verified purchase

Love it, it is so easy to deal with you guys. Could use a text right before my script runs out so I could get more

Reason I chose this business:

Quick and efficient

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Melody. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user glendab201
Michigan
1 review
0 helpful votes
  • Send Message
September 22nd, 2021
Verified purchase

These are brand new lenses. I haven't used them yet and have no idea how to rate them yet. Thank you.

Reason I chose this business:

Because you supplied my last lenses.

Quality
Thumbnail of user patriciaa1640
Pennsylvania
2 reviews
1 helpful vote
  • Send Message
January 2nd, 2023
Verified purchase

I love having the opportunity to call and get personal assistance in reordering. I am amazed at the promptness of delivery.

I have made several attempts to reorder online but somehow my password will not work even after one kind associate changed my password for me. I still cannot get in to reorder . Can I change my password again on my own or do I need to call for assistance ?

Reason I chose this business:

Cheaper than purchasing from my eye doctor

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Patricia. Thank you for ordering with Contact Lens King and for the review. Once you gain access to your account simple go to your profile and click on "change password" and you can change it to what you would like. We appreciate your business and look forward to serving you in the future.

Thumbnail of user dalek201
Maryland
1 review
0 helpful votes
  • Send Message
November 7th, 2021
Verified purchase

Customer service gal was somewhat rude and curt not friendly at all matter fact I let like I was bothering her.

Quality
Thumbnail of user mikeg2142
Kentucky
1 review
0 helpful votes
  • Send Message
July 2nd, 2023
Verified purchase

Site is not easy to navigate, I had thought that I had completed my order but had missed a step and had to go back and redo it when I saw that I hadn't received an order notification.

Reason I chose this business:

They have better pricing then the marked up local eye doctors offices.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Mike. Thank you for ordering with Contact Lens King. I apologize you feel it is not easy to navigate, we do our bet to keep it user-friendly. To successfully submit your order, all fields have to filled in including the check box to agree to terms and conditions. We appreciate your business and look forward to serving you in the future.

Thumbnail of user troya135
Virginia
1 review
0 helpful votes
  • Send Message
February 9th, 2022
Verified purchase

Very slow to process and ship order, confirm prescription, and there are too many emails initially as you jump through all the hoops to order.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Troy. Please be advised when selecting for us to contact the doctors office we have to allow 8 business for them to respond, it looks like your order was placed over a holiday weekend as well so it does seem like it took a bit longer then typically.

Thumbnail of user shawnr335
California
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase
• Updated review

To hard to check out... too long of process every time the credit card and dr info keeps erasing! And I had to start over

Reason I chose this business:

No rebate headache

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Shawn. We do apologize for the inconvenience. We passed your information on to be looked into further.

To hard to check out...
April 1st, 2022
Verified site experience
• Previous review

To hard to check out... too long of process every time the credit card and dr info keeps erasing!

Reason I chose this business:

No rebate headache

Thumbnail of user ab337
Colorado
2 reviews
1 helpful vote
  • Send Message
October 17th, 2018

This site had the best price around for the same brand of contacts I get every year. Never buy your contacts from the eye doctor

Thumbnail of user toddl336
Kansas
1 review
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

I shopped around and this was the best deal for my contacts. Free upgrade to 2 day shipping for my order was an extra bonus.

Quality
Thumbnail of user loish288
Arkansas
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase
• Updated review

I called customer service to ask for a 10% discount and Melissa quickly gave me a code to put in online. Swift and easy. Thanks.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Lois. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Easy process
July 25th, 2022
Verified site experience
• Previous review
Thumbnail of user kellec6
New Jersey
1 review
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

It's been great. I've never had an issue with contact lens king, (the issue I did have was with the postal service losing my package).

Quality
Thumbnail of user kevint1545
Canada
1 review
0 helpful votes
  • Send Message
August 6th, 2023
Verified purchase

Seamless experience minus the supply backlog which is out of their control. Shipping was quick and the price was unbeatable

Reason I chose this business:

Price was amazing

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Kevin. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user thomast1984
Illinois
1 review
0 helpful votes
  • Send Message
July 12th, 2023
Verified purchase

Very efficient website, great prices and fast shipping. I submitted my prescription and received my order in a few days.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Thomas. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user katarzynam14
Illinois
1 review
0 helpful votes
  • Send Message
December 14th, 2021
Verified purchase

First time use, was quick and easy. Price is great and for sure I will return here for another purchases.

Quality
Thumbnail of user sandraa1245
Missouri
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

Have ordered from them for several years; easy to order; prompt delivery. Have never had any problems. Highly recommend them.

Quality
Thumbnail of user catherineg400
Texas
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase
• Updated review

We love the ease of this site and the customer service is very good also! Our order is delivered quickly!

Quality
Love this company!
September 3rd, 2021
Verified site experience
• Previous review

Love this company! Great prices and products! We have used them for years and never had an issue.

Reason I chose this business:

Always best prices and products!

Thumbnail of user lisaf1650
Nevada
1 review
0 helpful votes
  • Send Message
November 7th, 2021
Verified purchase

To order the correct contacts, it was not technically challenging and thr site was user friendly. The product came quickly.

Reason I chose this business:

It was recommended by a relative.

Quality
Thumbnail of user briang1189
Mississippi
1 review
0 helpful votes
  • Send Message
May 10th, 2023
Verified purchase
• Updated review

Reordering was quick and easy. Delivery was fast and had cotacts within 2 days.Contact Lens has the best price that I have found.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Brian. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Quick and easy to order new contacts
January 14th, 2023
Verified site experience
• Previous review
The menus were self explanatory and made the process...
September 15th, 2022
Verified purchase
• Previous review

The menus were self explanatory and made the process easy to order a new prescription. Being able to upload my prescription made it easy and quick to receive a new order.

Reason I chose this business:

Best price, and a repeat customer

Quality
The process for reordering was very easy
May 26th, 2022
Verified site experience
• Previous review

The process for reordering was very easy. Just had to select a current prescription and order it.

Reason I chose this business:

Best price and prior experience.

The process was easy to shop and checkout
September 7th, 2021
Verified site experience
• Previous review

The process was easy to shop and checkout. Addition of the 10% discount and shipping upgrade sweetened the pot.

Reason I chose this business:

I shopped on-line and found CLK had the best prices

Thumbnail of user jayk677
Colorado
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

I chose ContactLensKing.com to order my contact lenses because their prices were cheaper than other competitors. Easy to navigate and make an order.

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user buckyl
bucky l.

How do I know I can trust these reviews about Contact Lens King?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Contact Lens King?