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    Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
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23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

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Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

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Reviews (2,830)

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Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user joaquinr52
Texas
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Cheapest contact lens website I could find. I saved almost half the price than compared to buying from directly from the vision center

Reason I chose this business:

It made my contacts very affordable

Quality
Thumbnail of user michellep2547
North Carolina
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Ordered a month ago and it still hasn't shipped. Shipping should've been free since it takes over a month to receive the order!

Contacted customer service to see where my order is, it's been a month and they said it'll be another 1-2 weeks!

Reason I chose this business:

I don't know but I won't choose it again. Shipping should've been free since it takes over a month to receive the order!

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Michelle. Thank you for ordering with Contact Lens King. I do apologize for your frustration. The delay is with the manufacturer and we are working closely with them to get your product to you as soon as we can. We appreciate your business and look to serving you in the future.

Thumbnail of user patriciaw2362
Georgia
1 review
0 helpful votes
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January 7th, 2023
Verified purchase
• Updated review

The handling charges were a shock and very upsetting. But then I realized the end price was still the best I could find

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Patricia. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

The handling charges were a shock and very upsetting...
December 17th, 2022
Verified site experience
• Previous review

The handling charges were a shock and very upsetting.

Thumbnail of user josephs2362
New York
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

The best experience, Contact Lens King are extremely efficient and are always helpful to their clientele base.

Reason I chose this business:

Customer service and the fact that they deliver 100 percent of the time. A great Company that I know that I can rely on any time. Thank you

Quality
Thumbnail of user rhondab506
Mississippi
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Easy and quick. They order made it to me quicker than i expected and i appreciate the follow up to make sure i received them. Thanks.

Reason I chose this business:

Affordable and easy to order.

Quality
Thumbnail of user dawniep2
Arizona
1 review
0 helpful votes
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November 11th, 2022
Verified purchase

The only way to order Dailies.no going to the Eye Doctor for refills. You just go to their website and they take care of the details.

Reason I chose this business:

Prefer to in charge of ordering my lenses.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Dawnie. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user inessas12
New Jersey
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

So far, the price is lower than the competitors and the checkout is easy but the first time customer coupon that was texted did not work.

Service
Quality
Thumbnail of user wh75
Oklahoma
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

I thought the extra service charge was not kind, even though the total was not more than others. I wish you had just been up front with the price.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI W H. We do apologize, we mention there is a processing fee associated with the sale, if you click the read more it will advise what the additional fee is per box. Unfortunately it is something we have implemented to help offset any overhead cost we may incur due to advertising.

Thumbnail of user hansh126
Wisconsin
1 review
0 helpful votes
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July 19th, 2022
Verified purchase

Fine. I was not especially happy with the add ons after being quoted the original price. In the future I would like to see the total price up front.

Quality
Thumbnail of user nathanp440
North Carolina
1 review
0 helpful votes
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October 22nd, 2022
Verified purchase

Pretty easy and comparable to other sites. Appreciate the desire to deliver the products at a low price.

Quality
Thumbnail of user jeffh1793
Texas
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Service online was simple and easy to navigate. Uploading script as a new customer and verification was fast.

Reason I chose this business:

Unbeatable pricing

Quality
Thumbnail of user ivand175
California
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Very slip-stream buying process. The options to buy different products were very easy to choose from and simple.

Reason I chose this business:

Reviews and quick and easy buying process.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Ivan. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user susanh2949
Michigan
2 reviews
0 helpful votes
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June 28th, 2023
Verified purchase
• Updated review

Quick, easy, and affordable. I've always received my contacts in a timely manner and the process is easy.

Reason I chose this business:

Prior good experience

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Susan. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Easy to negotiate and better price than another company...
August 5th, 2022
Verified purchase
• Previous review

Easy to negotiate and better price than another company I was trying to use

Reason I chose this business:

Price and previous experience

Quality
Thumbnail of user vickir290
Maryland
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Customer service was a great experience. Took my order and it was delivered in a reasonable time frame.

Reason I chose this business:

I originally had a groupon coupon, but even without it they are still cheaper/

Quality
Thumbnail of user steveb2463
North Carolina
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

See above. Great customer service, but half of my order is basically useless because my vision is blurry.

Reason I chose this business:

Found it online and the prices seemed to be the best.

Quality
Thumbnail of user markhamb
New York
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

The product and the service was more than satisfactory. I'm very happy. Please keep up the good work.

Reason I chose this business:

Internet search.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Markham. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user sandrab2551
South Dakota
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

The site was fine but the processing fee is over the top. Gouge the people and they will stop shopping with you.

Reason I chose this business:

Have shopped several times and now i will check out the other shops for better prices

Quality
Thumbnail of user sandral1976
Maine
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

People are always pleasant on the phone. More than helpful. I always get to contacts very quickly. Very pleased with the company.

Reason I chose this business:

I think I saw their ad on Facebook

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Sandra. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user c.j.l
New York
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

Wish returns were free! Sucks to pay so much for these products and then have to pay return shipping for unopened product.

Fast but brisk and not very generous. Called after hours the first time and left a message. Called again the next day only to be interrupted by the customer service person who shared they had just emailed me so read my emails and then quickly ended the call. Obviously, I hadn't seen the email yet, or I wouldn't have called (sorry!), but I left the conversation feeling like I had annoyed the customer service agent. Then, I read the email and learned I would be responsible for return shipping costs, which was just annoying. I paid over $500 for this product and wanted to exchange my unopened boxes for another version of your product, but neither of those facts gets me free return shipping? Cheap.

Reason I chose this business:

Ease of use of the site, great deals, and variety of product.

Service
Quality
Thumbnail of user jenniferg2117
South Carolina
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

I always get what I ask for, and they always deliver right on time before I run out of my previous packs.

Reason I chose this business:

They had a deal going on the first time I found them.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Jennifer. Thank you for your review, we appreciate your feedback and glad to hear you had a good experience.

Thumbnail of user ronaldm837
Louisiana
1 review
0 helpful votes
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September 16th, 2021
Verified purchase

I am soo glad I found your company and site! I see clearly that your waves above the dead sea of competitors!

Reason I chose this business:

Heard about you from my spouse

Quality
Thumbnail of user richards3512
California
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Great service. I was on my last pair of the old lenses, didn't realize that I needed the new pair so soon.

The person who helped me was knowledgeable and worked with me to resolve the issue. The power on the lens box didn't match my prescription. Have no idea why the doctor made that mistake.

Service
Quality
Thumbnail of user deonb24
Jamaica
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

Delivery was on time, packaging was very good. I can't comment on the product itself as I have not yet worn them.

Reason I chose this business:

The online search was user friendly.

Quality
Thumbnail of user maryannw106
Kentucky
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

I rec'd my order in satisfied product, I'm very pleased with the company and processing my order in satisfying condition thank you

Reason I chose this business:

Referred by someone

Quality
Thumbnail of user babitan1
Oklahoma
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

This time these ones hurts one of my eye and my eye is getting red when I put on these contact lenses.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Babita. We do apologize if you had any trouble with your recent order, we do order all our product directly from the manufacture and each lens is molded individually so imperfections can happen. If you have any further problems please reach out to customer service for further assistance.

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