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    Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
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23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

See positive reviews
Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

See critical reviews

Reviews (2,830)

Rating

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Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user sandrab2551
South Dakota
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

The site was fine but the processing fee is over the top. Gouge the people and they will stop shopping with you.

Reason I chose this business:

Have shopped several times and now i will check out the other shops for better prices

Quality
Thumbnail of user ambers801
North Carolina
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

I did itsup at top of page/They don't fit all fuzzy when u put them in scratching my eye I've went thru 3 pairs and I got them like 2 weeks.

Reason I chose this business:

I wouldn't and didn't my daughter did

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Amber. We do apologize if you have had any trouble with your recent order. Please reach out to customer service by phone, 1-800-352-0255 or email customerservice@contactlensking.com for further assistance.

Thumbnail of user rachelw759
Ohio
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

I am happy! I only needed one box. Other websites made me buy another box to complete the order or charged more if I just got one box.

Reason I chose this business:

They let me order one box because other sites made me buy an extra when I didn’t need it.

Quality
Thumbnail of user joycem1075
Missouri
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Easy and quick and best prices I found. My first time ordering with Lens King and I am completely satisfied and will definitely order again.

Reason I chose this business:

Best prices and reviews.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Joyce. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user kirklandb4
California
2 reviews
1 helpful vote
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

So far, so good. It was simple to navigate through the site and I seem to have received the best price (with the exception of the "processing fee").

Reason I chose this business:

Best prices.

Quality
So far, so good
September 1st, 2021
Verified site experience
• Previous review

So far, so good. It was simple to navigate through the site and I seem to have received the best price (with the exception of the "processing fee").

Reason I chose this business:

Best prices.

Thumbnail of user benjaminw634
Mississippi
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

If I pay for overnight I expect to know immediately if something is not in stock not days or weeks late.

Reason I chose this business:

Doctor recommended

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Benjamin. Thank you for ordering with Contact Lens King. It does state on our website all products availability, please refer to each products page for details. If you would like to be sure we do have them, please contact customer service and they would be happy to check the warehouse. Upon looking into your order history, our records show the credit card was decline which delayed us shipping out the product. We appreciate your business and look forward to serving you in the future.

Thumbnail of user patrickr1003
Massachusetts
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Everything was fine, the only issue is my insurance would only reimburse me for the price listed not the service fee.

Reason I chose this business:

Used before and the price is always competitive,

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Patrick. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user nicolep1586
California
1 review
1 helpful vote
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September 3rd, 2023
Verified purchase

You offer one price on google but when you go to your websites the lens are double the price. Not cool.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Nicole. Thank you for ordering with Contact Lens King. I apologize for the price differences. We do our advertising on multiple search engines therefor, if there are any current sales offered, you would need to do a Google Search before logging into your account. We appreciate your business and look forward to serving you in the future.

Thumbnail of user vickib549
Oklahoma
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Contacts were fairly easy to order, however, I didn't realize that my eye doctor had to specify on my RX which contacts I could order, so I had to contact my doc and have them send me a new RX.

Quality
Thumbnail of user nikolak34
Hawaii
1 review
0 helpful votes
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March 17th, 2023
Verified purchase

The ordering was easy if you had a existing prescription and the order was at my house within a few days

Reason I chose this business:

Ordered from them before and was satisfied

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Nikola. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user beckym388
New Mexico
3 reviews
0 helpful votes
  • Send Message
March 4th, 2022
Verified purchase

Best Price and easy to order! I will definitely order again and let my friends and family know about this site!

Quality
Thumbnail of user cathya264
Tennessee
1 review
0 helpful votes
  • Send Message
April 10th, 2022
Verified purchase

Great ordering and shipping and receiving and verifying correct prescription. I have not worn yet but know they will be great

Quality
Thumbnail of user noio
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Good service. Excellent customer service, happy with my order. Will definitely referred to my friends and family.

Reason I chose this business:

Good product

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Noi. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user robertd3585
Texas
1 review
0 helpful votes
  • Send Message
April 7th, 2022
Verified purchase

Website was easy to navigate, price was good... follow up email to make sure all was good is just outstanding. It will make me a repeat customer.

Quality
Thumbnail of user pamelah1413
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
November 30th, 2021
Verified purchase

Easy to order and great price, but only if you order 1 box at a time. Ordering more than one box at a time will cause a $21.00 fee to be added.

Reason I chose this business:

Great price, but only if you order 1 box at a time. Ordering more than one box at a time will cause a $21.00 fee to be added. Could not find any other seller that added a fee like this.

Service
Quality
Thumbnail of user carrieo110
Minnesota
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

I had to call in to customer service due to some glitches in the ordering process online, but I'm otherwise happy with the experience.

Reason I chose this business:

Had the best price on the contacts I needed to order.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Carrie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user davidg4356
New Jersey
1 review
0 helpful votes
  • Send Message
January 11th, 2022
Verified purchase

Fast processing and on time delivery. My order was confirmed promptly and my lenses delivered without issue.

Reason I chose this business:

Price and speed of processing my order.

Quality
Thumbnail of user janinej69
Texas
1 review
0 helpful votes
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February 22nd, 2022
Verified purchase

Website was easy to navigate and ordering was very easy. Received merchandise quickly as well. Thank you!

Quality
Thumbnail of user kayc487
Ohio
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

Fast delivery, easy ordering. When I needed contacts right away, they were there with the fast delivery

Quality
Thumbnail of user anastasiak72
Canada
1 review
0 helpful votes
  • Send Message
November 8th, 2021
Verified purchase

Nice and simple and best price. I received them in a timely manner. And even paying shipping it still was the best price online.

Service
Quality
Thumbnail of user saraw619
Maryland
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Great! Website very easy to navigate and to place the order. Received order quickly with regular shipping.

Quality
Thumbnail of user tracyh101
Florida
2 reviews
5 helpful votes
  • Send Message
September 22nd, 2022
Verified purchase
• Updated review

Easy online ordering. I was told contacts were in stock - had to wait several weeks to get order because they were not in stock.

Reason I chose this business:

Price and quick shipping! No hidden fees - very upfront about your processing fee per box. Don't need to file for a rebate!

Service
Quality
Easy online ordering
August 3rd, 2022
Verified site experience
• Previous review

Easy online ordering - no hidden fees - very honest! Thank you!

Reason I chose this business:

Price and quick shipping! No hidden fees - very upfront about your processing fee per box. Don't need to file for a rebate!

Thumbnail of user samuelj355
AE
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase
• Updated review

Once my prescription was verified in a few days, more order was shipped the next day. Then I received my order in a few weeks. Very simple and easy.

Reason I chose this business:

Their prices were more affordable than other companies.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Samuel. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

The website was easy to navigate and I was able to...
May 1st, 2023
Verified site experience
• Previous review

The website was easy to navigate and I was able to order my contacts hassle free.

Thumbnail of user hopen51
Alabama
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Great price and super quick shipping! I needed them sooner than later because I'm last minute and they came sooner than I expected which was great!

Reason I chose this business:

I chose them because of the price. They were cheaper than most and easy to use

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Hope. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user shehnazh1
Texas
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

The customer service person worked with me on getting my contacts to me on time as I had an event to go to.

Lovely!!!

Reason I chose this business:

Fast service!

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Shehnaz. Thank you for ordering with Contact Lens King and for your review! We appreciate your business and look forward to serving you in the future.

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