Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.
Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.
Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.
On Dec 14th made my contact order and the lenses were stated as 'In Stock' at that time. 5 days later on Dec 19th, I received an email stating "Your contact lenses have been ordered directly from the manufacturer. Normally, lenses such as yours are received in-house within four business days. At this time however it appears that the manufacturer is experiencing a production delay". 10 days after that email, on Dec 29th, an email came saying they were shipped, ultimately delivered to me on Dec 31st. My issues are as follows: listing an item as "in stock" if it truly is NOT, waiting 5 days after purchase to notify the customer that the 'In Stock' item actually isn't at all in stock and additionally is delayed from the manufacturer due to what 'appears' to be a production delay. Manufacturing issues are out of your hands, and I get that, but listing an item as 'In Stock' on your website is misleading. I decide which site to order my contacts from based on 2 things: Price listed and whether the contacts are in stock.
Price was reasonable and my contacts were listed as in stock
Easy to find what you need and order. Prices are better than just about every site, especially without having to jump thru rebate hoops.
HI Ken. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.
Quick Search and Order processing after changing my contacts for this order
Easy to order, good shipping options and upgrade and good coupons
Easy ordering process, but don't like the processing charge. Insurance will not reimburse on this, so nearly half the cost is out of pocket.
Competitive pricing
Shopped around and Contact Lens King has by far the best prices and easiest ordering process compared to other brands. Lenses arrived super fast!
Best price!
Easy ordering. Quick shipping. They're forcing me to make my review a certain character length so now I'm just rambling to get that credit.
Fast delivery and great price! Variety of selections. Customer Service was very efficient as I called to check on the status of my order.
Hi Vinny. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Very smooth and easy to reorder. Always a quality to of the one product. Have used toy all for several years. Best prices around too
You're who i always use
HI Christina. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.
Always great service. Thanks
Placing and received my order with no issues. Needed to get credit on some other contacts and have not liked the experience so far.
Had to return previous order contacts because the are no longer the correct prescription. Boxes never opened and not damaged in anyway. Was told reluctantly I would receive information for credit and never heard or received any information. Had to email them questioning why I didn’t yet get the information. Still waiting!
Price and speed of receiving product good
Good web page and ordering process. Very pleased with the email stating that the delivery was going to be late. Thank you contact lens King
First on search list and the name was catchy
Hello Craig, Thank you for your order and review. We appreciate your business and look forward to serving you again in the future.
I've ordered from this website for a couple years now. They have the best prices, and shipping is decent less than seven days for my order to arrive.
Fast, easy, and price is the best!
I always get good service from Contact Lens King. There was a hold up this time because of a supplier but they kept me informed on the progress.
Because they have good prices and fast shipping.
Even with your additional fees added, which I didn't much care for, you still had the lowest price for a good quality product.
Price and Internet Referral
Hi Stephen. Thank you for ordering with Contact Lens King and for your feedback. We appreciate your business and look forward to serving you in the future.
Needed to reorder contacts before extended travel and placed order a week before. Very fast delivery, came in about 3 days. Thank you!
Easy customer service. When I had an issue with my order, I didn't wait for hours on hold. Someone answered quickly and helped.
Not an issue with order process. Price has doubled since I first started ordering. Product does not correct my closeup vision enough anymore.
Price and convenience.
Eye doctor recommended
It has always been excellent! Although I think I will be having cataract surgery so may need to return some of my purchase
Many contacts with them always did s as great job responding and resolving
Tried on a whim years ago and have stayed with them since
HI Sandy. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Contact Lens King had BY FAR the lowest price of anyone online. The product shipped within 2 hours of ordering and was delivered within 2 days of ordering (using standard shipping, not expedited).
When my order arrived it had been destroyed in shipping but Contact Lens King quickly made it right. Customer service is outstanding.
My first order arrived smashed, apparently content don’t do well in shipping envelopes. When I reported the damage, Customer service was quick to replace the damaged order.
I’ve been a customer for years. I came for the price and stay for the price and the service including quick delivery
Way cheaper than everyone else. Would be nice if I could use promo codes on sales too. Would give 5 stars then.
Cheaper and don't charge $100 extra for tax and handling charges.
LOVE the drive through style shopping, especially reorder button. Too bad repeat customers dont have a the cost of shipping at 0$
HI Natasha. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.
Love it too bad for the shipping fee, next time ii verify other cie with no shipping fees
At my fingertips
I was disappointed that it took 12 days for my order to arrive. Past orders had arrive in a much shorter time.
I ad ordered previously and been satisfied with the price and time it took for delivery
HI Lorri. We do apologize if it took a little longer then the in the past to receive the order. Upon looking into this we did have to order the lens which did take a few days for us to receive prior to shipment.
Contacts were available for the best rate that I could find when i compared with over sources. Delivery was too quite fast.
Best Rates available ( even without insurance) That is great..
HI Deven. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Easy to use website. Needed help with the prescription and called customer service. They were patient and helped me resolve my issue
The "moist lenses" type are not easy to place on my eyes. I will get regular lenses not "moist" ones next time.
HI Mich. Thank you for ordering with Contact Lens King. I do apologize for the manufacturer delay. We unfortunately, are not aware of a production delay until the manufacturer gets in touch with us. Which we do our best to relay those messages the same day we receive that information. However, looking into your order I see you were prescribed the Transition lenses which is stated on our website under the product availability: order normally ship within 1-2 business days. That indicates they are not in stock and need to be ordered directly for the manufacturer. Again, I sincerely apologize for the manufacturer delay and any inconveniences that may have caused. We appreciate your business and look forward to serving you in the future.