• Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

Instant Feedback

23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

Reviews (2,830)

Rating

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Other

Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user ch505
California
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Process was smooth. They explained well the unfortunate service charge that all the contact lens discounters are charging.

Reason I chose this business:

Best price.

Quality
Thumbnail of user kathyh1449
Colorado
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Contact Lens King sent my order promptly without any hassles. I've used them in the past so the prescription was already saved in their system.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Kathy. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user graceh376
Florida
1 review
0 helpful votes
  • Send Message
October 9th, 2022
Verified purchase
• Updated review

Easy to order and good prices. They stayed in contact with me when the products were delayed to let me know what was going on.

Quality
Great experience
April 16th, 2022
Verified purchase
• Previous review

Great experience. Website was easy to navigate and the price was the best. Customer service was very quick to respond to my questions.

I had a question about how quickly my order would process. They responded promptly and the order was shipped when they said it would be.

Service
Quality
Thumbnail of user maxwellb58
North Carolina
1 review
0 helpful votes
  • Send Message
September 8th, 2022
Verified purchase

Being able to go online and get contacts in a short period of time for a much cheaper price was something I value very much.

Reason I chose this business:

Cheap and fast delivery

Quality
Thumbnail of user annab1720
Wisconsin
2 reviews
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

Good instructions. I am just not experienced on computer yet.
I finally was given option to email my prescription and then I could send it.

Reason I chose this business:

Lowest price. I don't like how the online lens providers advertise, which includes you. I would rather everyone just put the price right up front instead of later saying there are additional fees. Causes excess searching & time.

Quality
Thumbnail of user michellec2281
Maine
1 review
0 helpful votes
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November 29th, 2021
Verified purchase

Very good price, quick shipping time, contacts were my normal contacts that I buy from other retailers

Quality
Thumbnail of user chandaras1
California
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

You guys are amazing. Not overly intrusive with emails. Quick. Efficient and your prices are always phenomenal.

Reason I chose this business:

I found them online a couple of years ago.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Chandara. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user ivonnea22
Minnesota
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Very easy and convenient! So reassuring that my prescription gets verified with my doctor. Will definitely reorder!

Reason I chose this business:

I was looking for a convenient, easy and secure way to get my contacts when I need them without having to go to the doctor’s office.

Quality
Thumbnail of user phillipa200
California
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Great prices. Almost half of competitors. Hopefully will be same prices when i reorder and not raised.

Quality
Thumbnail of user josephh1493
New York
1 review
0 helpful votes
  • Send Message
February 17th, 2022
Verified purchase

Smooth and easy. Why do I need to enter 50 characters to give you feedback, this was the hardest part of the experience :)

Quality
Thumbnail of user valerieg385
Texas
1 review
0 helpful votes
  • Send Message
April 26th, 2022
Verified purchase

Stupid processing fees, I read the explanation, but totally why I didn't want to order from any since the Dr. is still 40 cheaper.

Reason I chose this business:

Cheapest price

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Valerie. We do apologize the processing is something we have put in place to help offset any overhead charges we may encounter due to advertising. It is a percentage of box pricing.

Thumbnail of user cjk38
Colorado
1 review
0 helpful votes
  • Send Message
April 7th, 2022
Verified purchase

Site was super easy to use especially since I had my prescription handy. Pricing is very competitive compared to most other sites. Very quick.

Had trouble getting my shipping label but it was resolved quickly.

Service
Quality
Thumbnail of user luzp79
Florida
1 review
0 helpful votes
  • Send Message
December 4th, 2022
Verified purchase

The process was pretty fast. Received my contacts in three days. My issue is they don't seem to be lasting as long as normal.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Luz. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user annev179
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Very easy! Your sales associate was very helpful in making sure that I received exactly what I needed for the least amount of money.

Reason I chose this business:

I found it online.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Anne. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user chanelles18
New Mexico
1 review
0 helpful votes
  • Send Message
July 29th, 2022
Verified purchase

Straight forward process and easy to order. It did take a little extra step to get my prescription verified but the process was quick.

Reason I chose this business:

Affordable prices. Have delivered from them before and was satisfied with the product I recieved.

Quality
Thumbnail of user steg
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

It was great. Contacts came quickly. They did come earlier than expected so Iw as worried it would be outside my home in the heat for too long.

Reason I chose this business:

They were cheaper than most brands

Quality
Thumbnail of user ettak3
Canada
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase
• Updated review

I have been buying my contacts from contactless king for several years. They are always delivered promptly and the price is always affordable.

Reason I chose this business:

Simple easy to have contacts delivered right to my mail box

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Etta. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Easy ordering, quick delivery, good value for money
October 28th, 2021
Verified purchase
• Previous review
Quality
Thumbnail of user johnc10198
Wisconsin
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase

Good, but received old style package where each individual lense is hard to tear off. New style with perforations are much easier

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi John. Thank you for ordering with Contact Lens King and for the feedback. All our products come directly sealed from the manufacturer. I can pass your feedback along to the manufacturer. We appreciate your business and look forward to serving you in the future.

Thumbnail of user edgarc216
California
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase

Convenient process, quick delivery. Easy to upload prescription all I used was my existing lenses boxes and picture of the prescription.

Reason I chose this business:

I was tired of waiting in lines at Costco

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Edgar. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user anthonyi489
Florida
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

The price always goes up each time I order. Then I have to call customer service & they will fix it but it's still more than the previous order.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Anthony. Thank you for ordering with Contact Lens King. I see on our previous order you are paying the same price per box. Unfortunately, due to the increase of fuel and freight prices we also had to raise our shipping cost. Which is where you are seeing the $3.00 increase since your previous order in May. We appreciate your business and look forward to serving you in the future.

Thumbnail of user cathyb658
Nevada
1 review
0 helpful votes
  • Send Message
February 27th, 2022
Verified purchase

We use Contact Lens King because it is always easy to place an order and it comes quickly. It only takes a couple of minutes to reorder by internet.

Reason I chose this business:

Fast and easy to reorder

Quality
Thumbnail of user kimf661
Arizona
1 review
0 helpful votes
  • Send Message
April 4th, 2022
Verified purchase

Quick and easy! They contacted my eye doctor since I could not find my prescription. The order was filled in 2 days and received in less than a week!

Quality
Thumbnail of user gregl699
Florida
2 reviews
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase
• Updated review

Has been a smooth reorder, had no real issues shipment took a extra day or 2 to get here but it was a holiday weekend so no big deal

Reason I chose this business:

I ordered these on lens.com then 12 days later they cancelled the order because they didn't have them. So i'm a little ticked off that i had to wait that long to find out they were out! Glad i didn't need them right away or else i would have been screwed.

Quality
Has been a smooth reorder
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I ordered these on lens.com then 12 days later they cancelled the order because they didn't have them. So i'm a little ticked off that i had to wait that long to find out they were out! Glad i didn't need them right away or else i would have been screwed.

Thumbnail of user tyronem104
Maryland
1 review
0 helpful votes
  • Send Message
March 25th, 2022
Verified purchase

Good. The only issue I had was that I kept getting an error when I tried to upload my new prescription so I was forced to email it to Contact Lens King.

Good. I had an issue with uploading my new prescription. It’s still not fully resolved but I was able to email it to push my order through.

Reason I chose this business:

I’ve been a long time customer.

Service
Quality
Thumbnail of user ninak178
California
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Your site was easy to maneuver through and made my transaction so easy. I will be buying from you again!

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Nina. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

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