• Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
Write a Review

Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0

Instant Feedback

23,008 reviews

4
See all photos
How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

Reviews (2,830)

Rating

Timeframe

Other

Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user ninak178
California
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Your site was easy to maneuver through and made my transaction so easy. I will be buying from you again!

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Nina. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user fua1
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2022
Verified purchase

Stop requiring this! 50 f*cking character requirement is stupid - why punish someone who is just being nice and giving feedback?

Quality
Thumbnail of user rw587
New Jersey
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

It took 3 weeks for lenses to arrive! Staff gave me the run around every time I called. I canceled the order then they sent them anyway.

They strung me along and did not cancel my order when I requested them to.

Reason I chose this business:

Because CLK used to have really good service, great communication from staff & economical lenses. Things have changed now!

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI R.W. Thank you for ordering with Contact Lens King. Upon looking into your account I see that you called our customer service team and they did advise there was a manufacturer delay with your product. We are an authorized retailer for Vistakon, and we do our best to advise of any delay as it is informed to us. I do see that you advised the agent you may want to cancel the order but it was not requested during either encounter. I apologize for any inconveniences. We appreciate your business and look forward to serving you in the future.

Thumbnail of user heatherb1135
Minnesota
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase
• Updated review

I love this site! It always saves me money and they are sooo professional! I will continue to order from them as long as they're in business.

Reason I chose this business:

I've used Contact Lens King in the past and had no problems getting my prescription filled - for a fraction of the price! I just bought 2-12 pack boxes for the same price I would have purchased 2-6 pack boxes from my eye doctor - and that was after a hefty discount from the doc! I love this site!

Quality
I love this site!
August 27th, 2021
Verified site experience
• Previous review

I love this site! It always saves me money and they are sooo professional! I will continue to order from them as long as they're in business.

Reason I chose this business:

I've used Contact Lens King in the past and had no problems getting my prescription filled - for a fraction of the price! I just bought 2-12 pack boxes for the same price I would have purchased 2-6 pack boxes from my eye doctor - and that was after a hefty discount from the doc! I love this site!

Thumbnail of user ramonk14
New York
1 review
0 helpful votes
  • Send Message
February 13th, 2022
Verified purchase

Was excited to get my contacts hadn't ordered in awhile but my order arrived within a good time frame

Reason I chose this business:

Been a client for a long time

Quality
Thumbnail of user josephw1187
Massachusetts
1 review
0 helpful votes
  • Send Message
September 25th, 2021
Verified purchase

Prompt delivery; easy to order! The service person was polite and cordial. She received th einformation swiftly and clearly.

Reason I chose this business:

Fairly low prices except for processing fees

Quality
Thumbnail of user pamelam1440
Illinois
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

I can trust ContactLensKing.com. I'm glad to have a company that asks me in a timely manner about reordering.

Reason I chose this business:

Appreciate being their customer with my order history listed to help me order again. Nice to have security to protect my payment info. Astoundingly fast shipping.

Quality
I can trust ContactLensKing.com
September 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Appreciate being their customer with my order history listed to help me order again. Nice to have security to protect my payment info. Astoundingly fast shipping.

Thumbnail of user garyw1341
Ohio
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Found LensKing had best on line price and was pleasantly surprised how quickly my order was shipped. Very satisfied!

Quality
Thumbnail of user stellah99
California
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

I had good experience ordering from Contact Lens King in the past, but I'm not happy with this order as it took weeks to deliver without any heads up.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Stella. Thank you for ordering with Contact Lens King. I do see that we did have to order the lenses from the manufacturer and it typically take 1-2 business days to come in. I apologize the manufacturer had a delay in production and you did not receive the email that was sent out advising of the delay. Contact Lens King Inc. prides itself on providing exceptional service, with one of the only companies in the industry with an A+ rating from the the BBB. This will be reviewed internally and addressed to make sure customers get notified via phone call as well as by email. We appreciate your business and look forward to serving you in the future.

Thumbnail of user louisg274
North Carolina
1 review
0 helpful votes
  • Send Message
April 1st, 2022
Verified purchase

I have had nothing but excellent service from your company. Your delivery time is very quick. Thank you for all that you do!

Quality
Thumbnail of user rickya91
California
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

My prescription expired and it was Nice that they held onto my order until i was able to get an updated one…

Reason I chose this business:

Good fast service & great prices

Quality
Thumbnail of user brandonh905
New York
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

So far so good cheapest place online by 10 bucks or 99 bucks better depends where with the fees included they beat everyone.

Reason I chose this business:

Easy and beat other sites by 10 bucks and 30 bucks

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Brandon. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user marcib49
California
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Easy to find what I needed. Emails are always sent to let you know what step in the process your order is at.

Reason I chose this business:

Best prices online.

Reason I chose this product:

These are the ones I get from my doctor. My insurance only covers 6 pairs (these are monthly) so I buy the other 6 months from here when it’s time. It’s more cost effective for me.

Quality
Thumbnail of user kellieb62
Texas
2 reviews
0 helpful votes
  • Send Message
January 2nd, 2023
Verified purchase

Contact Lens King provides a great service. They don't have a long delayed prescription verification process. I am very pleased by their service.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Kellie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user katherinec681
Washington
1 review
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

Maybe could have been a little faster with processing my order. It took several days, which is a little unusual for online stores.

Quality
Thumbnail of user nicholem121
Nichole M. – Contact Lens King Rep

HI Katherine. We do apologize, unfortunately we did not have you lens is stock and did need to order that with the manufacture. It typically takes 1-3 business days to receive most lenses in before we are able to ship the product out.

Thumbnail of user elip59
New York
1 review
0 helpful votes
  • Send Message
November 2nd, 2022
Verified purchase

REALLY fast shipping. Competitive prices. Contacts are always expensive but this site seems to have the best prices for the brand I buy.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Eli. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user janetm2039
North Carolina
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase

Have used contact lens king for several years. I know that I am receiving exactly what I need at a price and promptness that u can count on.

Reason I chose this business:

My prior experience with them.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Janet. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user kimm1937
New Jersey
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Once completed i had to put my credit card in a second time. Not sure why it disappeared. Made me wonder if it had gone thru or not.

Reason I chose this business:

Your price was very good

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Kim. Thank you for ordering with Contact Lens King. As a security feature, If you missed a step such as not clicking "I agree to the terms and conditions" the site will have you re-enter your credit card information. Your order has gone though and looks like it should be shipping out today. We appreciate your business and look forward to serving you in the future.

Thumbnail of user sylvainl41
Canada
1 review
0 helpful votes
  • Send Message
November 20th, 2021
Verified purchase

I did not receive the tracking number from you. It would have been much easier for me to know the exact day of receipt with a tracking number.

Quality
Thumbnail of user felipev89
New Jersey
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

Timely delivery and excellent shopping experience, easy to complete all steps and received the product quickly

Quality
Thumbnail of user chiachenc
California
1 review
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Overall, very smooth. The customer addressed the concern regarding contact prescriptions in a timely fashion. Thanks!

Great. My issue was addressed promptly.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Chia-Chen. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user terryk734
California
1 review
0 helpful votes
  • Send Message
February 6th, 2023
Verified purchase

Quick and easy to find my brand/style and order. Coordination with doctors office for approval seamless.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Terry. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user heesuks
California
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

Loved contact lenses king, hated optic lenses. Quick delivery after giving doctor 34 hours to answer

Quick and easy answers

Reason I chose this business:

Price and policy towards doctors prescriptions

Service
Quality
Thumbnail of user andrewh1946
Colorado
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

Things went smoothly and nothing to complain about. Processing, price, and delivery times were all reasonable.

Reason I chose this business:

Price and returning customer.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Andrew. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user alexias35
California
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

Quick, easy and convenient ordering! Product is always high equality and exactly what I was expecting.

Reason I chose this business:

Ordered from Contact Lens King a few times as they were the least expensive website. My order ships quickly!

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user buckyl
bucky l.

How do I know I can trust these reviews about Contact Lens King?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Contact Lens King?