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    Contact Lens King

Contact Lens King

Ratings On Other Platforms

Trustpilot
4 / 5
ResellerRatings
4.1 / 5
Better Business Bureau
4.8 / 5
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Overview

Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.

  • Service
    421
  • Quality
    2789
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
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23,008 reviews

4
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How would you rate Contact Lens King?
Top Positive Review

“Contact lens have been very helpful and giving me the...”

bea f.
6/12/24

Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.

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Top Critical Review

“Total SCAM: "Processing Fee" increased the price 90%!”

Steve m.
8/28/22

Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.

See critical reviews

Reviews (2,830)

Rating

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Reviews that mention popular keywords

contact lens (716) shopping experience (31) eye doctor (58) lens king (604) delivery time (20) processing fee (1249) customer service (707) contact lenses (249)
Thumbnail of user ericf1033
Idaho
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

Great prices and fast shipping! It is very easy to navigate the website and to refill my prescription since all my information is in my account

Reason I chose this business:

Best prices ive seen for the lens that i wear.

Quality
Thumbnail of user cherylm1831
Arizona
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

The website was quick and easy to use! The price was much better than if I purchased from my optometrist, and my prescription was still valid.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

Hi Cheryl. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user anhvun
New Mexico
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Contact Lens King is fast shipping after I order. Overall experience with Contact Lens King is very good. I will use them again in the future

Quality
Thumbnail of user sued566
Washington
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Contact king has excellent customer service and excellent prices. They don't carry every contact lens, but they do carry a lot of brands.

I needed to call on this order because I was looking for a specific contact lens. Contact Lens King didn’t carry my first choice lens, but they were very professional and helpful.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Sue. Thank you for ordering with Contact Lens King and for the review. I apologize we did not carry the lenses you were looking for. I do see we were able to fill for the brand you were prescribed for. We appreciate your business and look forward to serving you in the future.

Thumbnail of user marca277
Canada
2 reviews
0 helpful votes
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November 2nd, 2022
Verified purchase
• Updated review

I always compare your prices with Clearly Contacts and you are always better in price and delivery time. Good job and thank you.

Reason I chose this business:

See comment above.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Marc. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Love your service and quick delivery
January 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

I always order my and my family contacts with you

Very good
December 22nd, 2021
Verified site experience
• Previous review

Very good. Very satisfied.

Reason I chose this business:

Best price and reliable service.

Thumbnail of user jamesk2861
Missouri
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

They didn't have them in Stock and took over a week to get in from Manufacturer. So over night shipping ended up being a week long to get.

Was told had to wait until manufacturer shipped them to them to ship to me.

Reason I chose this business:

My eye Dr said it be cheaper.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI James. Thank you for ordering with Contact Lens King. I apologize there was a manufacturer delay and it took longer then expected to get the product in. It does state on our website that your lenses are not in stock and need to be ordered from the manufacturer. Overnight shipping, also stated on our website, takes effect when we receive the product and dispatch it from our warehouse. I apologize for the inconvenience. We appreciate your business and look forward to serving you in the future.

Thumbnail of user saowaluckn
Thailand
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

A good experience overall. The promo was great. I hope to get close to the same experience next time.

Service
Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Saowaluck. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.

Thumbnail of user tanguerot
Florida
1 review
0 helpful votes
  • Send Message
January 15th, 2022
Verified purchase

Very prompt delivery, very complete and user-friendly website to place the order and enter all data.

Reason I chose this business:

Used before and was pleased with prices and service.

Quality
Thumbnail of user sharonc1839
New Hampshire
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Top notch product at an unbelievable price! Easy to navigate website! Easy to order! Received quickly!

Reason I chose this business:

All of the above reasons.

Quality
Thumbnail of user chrisog
North Carolina
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Easy to order contact lenses.
Customer service extremely responsive and helpful.
Contact lenses arrived very quickly!

Customer service very helpful and extremely responsive!

Service
Quality
Thumbnail of user dawnp427
Indiana
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Excellent experience. Easy ordering process. Received the order within the week. Would recommend. Would use again

Reason I chose this business:

Random
Search online—chose for best prices

Quality
Thumbnail of user davida3332
Florida
1 review
0 helpful votes
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December 8th, 2021
Verified purchase

Straight forward process. Even with the handling fee, the total was far cheaper than the competition.

Quality
Thumbnail of user lindac3982
Puerto Rico
1 review
0 helpful votes
  • Send Message
April 24th, 2022
Verified purchase

Wonderful, I needed help with a phone agent. The girl was wonderful, the fast shipping was wonderful... what more can I say! Thanks again, Linda

Super.

Reason I chose this business:

Shopped internet, good reviews and prices.

Service
Quality
Thumbnail of user desab2
Kansas
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

I hate the fee but I respect your reasoning. Thanks for being so upfront and honest about it. Don't hate the player, hate the game.

Quality
Thumbnail of user daniels2562
Iowa
1 review
0 helpful votes
  • Send Message
March 14th, 2022
Verified purchase
• Updated review

The reordering process was simple and very easy. I received the lens within 3 days of the order. I am very satisfied.

Reason I chose this business:

This is a reorder and we always have had really good service and price is comparable to others.

Quality
Easy to complete the order
September 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ordered lens for my son from you site in the past. Good price and never any issues.

Thumbnail of user susannahs18
Canada
1 review
0 helpful votes
  • Send Message
September 24th, 2021
Verified purchase

It was good. Online shopping was easy and after i received the order, i got an email checking in on whether i received it. I appreciate that!

Quality
Thumbnail of user laurak1343
New Mexico
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

The website was very easy to use and adding my prescription was easy. I will try to fill my contacts here again.

Reason I chose this business:

Best price!

Quality
Thumbnail of user antoninal3
New Jersey
1 review
0 helpful votes
  • Send Message
May 5th, 2022
Verified purchase

Great experience, easy to reorder! Customer service is great, responded quickly to my email and even my phone call regarding my Rx.

Reason I chose this business:

Website is easy to order, great prices

Service
Quality
Thumbnail of user debbiec927
Rhode Island
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Price was ideal and shipping was fast. Shopped at other sites and this was straight forward no hidden cost.

Reason I chose this business:

Good price.

Reason I chose this product:

Regular use

Quality
Thumbnail of user glennak17
Ohio
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Very good, they are reasonably priced, they are comfortable, and I will continue to order when I need them.

Quality
Thumbnail of user amandar1911
Amanda R. – Contact Lens King Rep

HI Glenna. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.

Thumbnail of user rosemaryv46
New York
1 review
0 helpful votes
  • Send Message
June 21st, 2022
Verified purchase

I was contacted immediately when there was something missing from my order. Tracey from customer service was incredibly helpful!

Reason I chose this business:

Online research

Quality
Thumbnail of user williamb4448
Oklahoma
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

I was very pleased with my experience. They were very helpful on the phone. I received my contacts quickly.

The customer service representative was very helpful and let me know what I needed to do with my eye prescription.

Reason I chose this business:

Great prices and service.

Service
Quality
Thumbnail of user teresap748
Florida
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

Great, fast, and affordable! I would definitely order again if I can get a similar price and great service.

Quality
Thumbnail of user deannc21
North Carolina
1 review
0 helpful votes
  • Send Message
August 3rd, 2022
Verified purchase

Ordering was not as simple as I expected. Then I received a delay message citing a date in the future. I actually received the lenses fairly timely.

Excellent, mannerly agent, knew his biz.

Reason I chose this business:

Pop-up just after my costco membership expired.

Service
Quality
Thumbnail of user patriciak1381
Tennessee
1 review
0 helpful votes
  • Send Message
December 6th, 2021
Verified purchase

Great... easy to order and quick to ship. Fast to find what I needed and support was readily available

Reason I chose this business:

Quick to ship and easy to order

Quality

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bucky l.

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