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Contact Lens King has a rating of 4.2 stars from 2,830 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery, and great prices. Contact Lens King ranks 5th among Contact Lenses sites.
23,008 reviews
Contact lens have been very helpful and giving me the best price and sometimes a discount. Don:t like the shipping charge for such a small box and the other charge.
Contact Lens King is a classic "bait and switch." They advertise contact lenses for a heavily-discounted price -- then when you go through checkout, they add a "processing fee" that nearly doubles the price. My final price for 10 boxes of contacts started at $237 then jumped to $455. The website explains the processing fee with a long, convoluted explanation about trying to generate "increased traffic" to their website. This is pure scam.
I ordered my contacts on 10/29 with 2 day shipping. I received my contacts on November 8th. Even with the prescription confirmation this was not 2 day shipping. Very disappointing. Will look into other contact lense providers next time.
Was simply told the carrier must have had a delay.
Price/shipping
Working from my laptop,I tried to import a prescription from my desktop and couldn't figure out how to make the file small enough for you to accept.Then I tried to reenter the order on my Android and your site wouldn't accept my photo, either. Thankfully, my new Rx turned out to match the one on file so I didn't need to upload a photo after all. (Then I looked at my order history. It's discouraging to see that prices have gone up so much since I started ordering online ---from $27/box to $55+/box! I guess that's true everywhere. Maybe it's time to start considering a return to glasses only.:-()
I needed help on a previous order (my first with CLK) and the customer service person was knowledgeable, easy to work with, and readily available.
Despite my frustration over the box prices today, I'm expecting CLK is as competitive and honest as when I first compared services several years ago. And I was happy to have a coupon to apply. Deliveries have been prompt, and customer support has been good when I've had questions.
HI Anne. Thank you for ordering with Contact Lens King. I apologize you had some technical difficulties uploading your prescription. We appreciate your business and look forward to serving you in the future.
Working from my laptop,I tried to import a prescription from my desktop and couldn't figure out how to make the file small enough for you to accept.Then I tried to reenter the order on my Android and your site wouldn't accept my photo, either. Thankfully, today's Rx turned out to match my old one so I didn't need upload a photo after all. (Then I looked at my order history. It's discouraging to see that prices have gone up so much since I started ordering online ---from $27/box to $55+/box! I guess that's true everywhere. Maybe it's time to start considering a return to glasses only.:-()
Despite my frustration over the box prices today, I'm expecting you are as competitive and honest as when I first checked you out several years ago. And I was happy to have a coupon to apply.
Just sad that my contacts never seem to qualify for the special offer discount...:-/
Previous experience of good service, and at lowest price I could find online.
This is my first time using ContactLensKing - order arrived super fast, shipped/packed with a lot of care, lenses were super fresh with an expiration date that is several years away, price was great, and everything I can think of was excellent.
Pricing was better than competitors
HI Michael. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in future.
First time I've had a late shipment… usually they're at my door in 3 days. I can understand delays happen but you should know whether a product is on hand or has to be ordered from the manufacturer.
Best prices, typically.
Hi C. G. Thank you for ordering with Contact Lens King. On our website it will state under the cost of the item if the product is in stock or if it needs to be ordered. We appreciate your business and look forward to serving you in the future.
My daughter just started wearing contacts, and I've never worn contacts. So this was all new to me! These were the best prices, arrived quickly with no problems! Thank you for making it so easy!
HI Katie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Competitive prices, easy to reorder. I'm happy with my experience. Thanks!
Also I'll add that the ordering process and promptness of delivery, and shipping packaging... all well done.
Best price.
My contacts were very affordable, the process was simple, and my order arrived quickly. I will definitely be ordering through Contact Lens King again!
It wad the most affordable option and seemed to have good reviews.
The worst company I have ever worked with in my life. Refuse to reorder fake lenses from them! They are beyond rude and disrespectful on the phone too.
Good experience... I will continue buying from Len King! Can't beat the pricing, thanks. Service is great. You can always speak to a LIVE person who is very professional. Not out of US.
One of the contacts did not last more than one week. I called and they mailed me a new one.
Great! Experience thank you for prompt service although it would be nice to get better promotion discount been ordering for years. 10% just really does not do much when shipping is not free
HI Mary. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Aqua Night & Day the best there are. Love wearing them l already for about 3 years. Only once a month changing changed my life- feels like I have my 'eyes' back!
Great buy. Pretty competitive in pricing. Extra charges added that was not advertised earlier. Free shipping would have been nice. But other than that, happy with my experience.
Great and quick response!
HI Arvind. Thank you for ordering with Contact Lens King. On our website under the cost of the item it states: this product is on sale and not eligible for coupons, a processing fee will apply. When you click on the read more a pop-up will display explaining the fee and showing the price per box. Unfortunately, we do not offer free shipping at this time it is a standard rate of $12.95 for first class mail. We appreciate your business and look forward to serving you in the future.
Site is very user friendly, easy to place our new order and attach the script. Far better prices than all the other ones I looked at. Will use them again and would recommend
Great prices and easy to use interface
Super great prices and extremely friendly online help-Ms. Debra with customer service answered a ton of my questions and was so very helpful! Highly recommend!
Hands down, the price!
Very good products for a much cheaper price than your eye doctor. I never bought contact lens form anywhere else since the first time I ordered some many years ago.
Good quality and good prices
Great. Easy and nice sales. They keep prescriptions in system so you can just buy them when you need to replenish your contacts. Fantastic service too from the customer service team.
Great customer service team. Helped me cancel an order when I didn’t need them at the moment and responsive.
The past 2 times that I've placed orders, the representative was unfriendly and impatient. It just may be a personality defect, but it's not a good look.
Thank you,
Karen
I’ve done business for a couple years now.
HI Karen. We do apologize if the respersentive was not friendly that is certainly not how we treat our customers. We will address the matter on our end.
Even though it has been about 5 years since purchased from Contact Lens King, (last time bought lenses) my information was on the system so the rep, who promptly answered my call, (I needed to order by phone rather than online) was able to complete my order quickly and accurately, plus provide the applicable discount had I ordered via local internet had mine been available.
The old receipt and their contact information was in the bag with my eye supplies. After checking prices at two local retailers with huge disappointment, and comparing online prices and processing fees online at the library, I resolved to call Contact Lens King when I got home. Contact Lens King is the winner, and I'm a satisfied repeat customer.
Good overall
Great site - there always seems to be a discount going when I order so I appreciate the sites generosity.
Nice and Timely - when shipping my lenses
This is a great company to do business with. Selecting the contacts I needed was an easy process. My order was placed and I received them very quickly.
They are very reliable and carry so many types and brands of contacts. I have ordered from Contact Lens King before and will continue to do so.
I had listed the wrong shipping address. Customer Service sent out a new package to my correct address at no extra costs! I would use them again due to their kindness in this matter.
Products used:
contacts
This site was referred to me by a friend. I must say, not only to they meet or beat the prices from great sites like 1800contacts, but their customer service was quite helpful. They have toric lenses, the Softlens brand, color lenses from Freshlook and Acuvue, and several others. The first time I ordered from them, it seemed as if it was delivered to the wrong apartment complex. They asked a ton of questions {politely} to figure out what happened, and in the end, I got the products and they were great quality. I've ordered from them 3 times now, and no issues have occurred. Everything was perfect.
Representative was so kind and helpful. She offered to contact the doctor's office and sent contacts out in a prompt manner. I now made the switch to this company. You won't be sorry.
The prices, the representative’s help and the ease of ordering.
HI Maria. Thank you for ordering with Contact Lens King and for the review! We appreciate your business and look forward to serving you in the future.
Best prices around, great quick & easy ordering, as well as a speedy delivery! Prices here were 1/3 of what the cost was where I had my exam for the exact same contacts!
For all of the reasons above!
HI Lorraine. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Quick & easy. Compare various sites, and go so far as to see the shipping and "fees" - then decide which site is cheapest. The answer changes frequently.
Compare various sites, and go so far as to see the shipping and "fees" - then decide which site is cheapest. The answer changes frequently.
Hi Bonnie. Thank you for ordering with Contact Lens King and for the review. We appreciate your business and look forward to serving you in the future.
Gain trust and grow your business with customer reviews.
HI Jon. I do apologize if you did not receive your order within 2 business days. It looks like there was a delay with the shipper, I also show you had received a courtesy upgrade to 2nd day at no additional charge from the standard shipping fee.