Cool Frames

I fell in love with L.A.M.B. Frames, but had a difficult time finding them at a reasonable price. It was very easy to order the exact style I wanted. They arrived ahead of schedule. The whole process was great.

My first payment transaction, did not allow for the online discount that had been promoted. However, once I brought it to their attention, they quickly corrected the error.

The glasses are very beautiful. Love the color and they look amazing on me got so many compliments. Thank you. Cool frames for making the purchase easy and delivered asap.

Both the of the eyeglasses purchased from cool frames are excellent, no complaints about the quality of the product. Customer service response is something that truly lacks. The Cartiers didn't match the picture, no offer to make it right assuming the picture was wrong an apology with explanation would been sufficient. My last order I got no response from customer service when I questioned my lens prescription.

No response to email.

Looked up what I needed. It was the best price. Ordered it and received it in about 1 week. Easiest online purchase ever.

I was at first a bit afraid that the company was in new York and I was in canada. When I ordered though it was in Canadian funds and exactly as advertised. After shipping confirmed there was a bit of a lapse getting proper tracking info as it was ups from the states. I did eventually call ups and they said that it was delivered that day and sure enough was in the mail box. Happy with this product.

Person was friendly and helped out as much as he could. Supplied me with a tracking number and timeline for my shipment.

It was alright. I did have to ask for my tracking number to find out where my pkg was. I was grateful that my pkg was delivered right to my door.

Good

I picked out some frames I liked at the doctor's office, then found them online at CoolFrames for half the price! After placing the order, I received the frames quickly-thanks!

As promised and decent price

Will plan to get lenses for my other frames

This site was at least $20 cheaper than other sites.

Got everything I wanted in perfect condition, had a smooth process.

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Cool

Ordered a pair of Shuron Sidewinder with prescription lenses for UK delivery, and they were here within just 3 weeks. A great price too. Definitely recommend CoolFrames. Many thanks…

I had stepped on my glasses and broke them. I really didn't feel like pending $350.oo on new glasses so I went in a search to find the same exact frames so I can reuse the lenses. And this place was the only place that had the same exact frames. So I purchased the frames for only $130.oo and I just popped the lenses in and I had a new pair of glasses!

I ordered frames and shortly after received an email that they would take a little longer and I wouldn't receive them for over a month. I was given the option to either A. Wait for them, B. Receive a discount on another color that would arrive sooner or C. Cancel my order all together. I chose to wait because I really liked the color I chose and it wasn't a big deal to wait a little longer. About 2 weeks later I got confirmation that they shipped and received them way earlier than expected! They are great quality and super lightweight and comfortable.

Order easy and not complicated. Price incl. All tax fees ok. Fast delivery.

Ordered a pair of frames without lenses, shipped quickly and looks great

I took my time in trying to find a nice frame that would be suitable for my head frame. I wanted a frame that was trendy, but modest. I found the perfect fit on this site.
I would recommend them and their prices are very good.

Process was easy. Only issue was although I received an email saying they had shipped I never received a tracking number.
I am currently away from home working so I haven't actually been able to check out the order but my wife confirmed that it had arrived.

Cool Frames offered a wide variety of quality Frames with affordable prices! The delivery was fast and was so happy with the glasses!

I ordered glasses February 2024. I was severely disappointed with quality of the lenses. Although I did not order the glare coating on my lenses I did not expect the level of reflection I would see. I can see the reflection of my own eye in the lens, I see a glare with every light, making them very difficult to wear and not safe at all for driving at night. I reached out to the customer service department and they were no help at all. They claimed it was my fault for not spending the extra on the glare coating but I have never experienced this level of reflection on lenses in a decade of wearing glasses. Will not order from them again. And when I told customer service I was disappointed they never even replied.

Good service……………………………………………………………………………………………………….

I appreciated that they have a wide selection of glasses, and their website makes it easy to filter for what you want. The virtual try-on is also a great feature. Ordering was easy, and the glasses came when expected. The quality of the lenses has been great and they did the prescription exactly.

I was looking for a particular brand and style frame and found it at Cool Frames at the best price available at the time. It was very quick and easy to order. It took about 10 days to get them, but unfortunately I had to return them as one of the arms was bent. I am looking forward to getting a replacement pair.