• CosplayHouse

CosplayHouse

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Overview

CosplayHouse has a rating of 3.0 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CosplayHouse most frequently mention customer service problems. CosplayHouse ranks 8th among Cosplay sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Quality
    5
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How would you rate CosplayHouse?
Top Positive Review

“My relationship with cosplayhouse.com is very close...”

Patrick S.
11/28/13

My relationship with cosplayhouse.com is very close to my heart. I first ordered a Marvel Comics Cosplay Prop - Spider-man Mask Version 03 for a fancy dress competition for my kid 6 years back. Since then I have been ordering things from cosplayhouse. Never had any problem regarding shipping or faulty products.

Top Critical Review

“Ordered a wig”

Sheila D.
10/22/14

Ordered a wig. At a turn around time of around 3 weeks, I received a generic email saying that my wig would take "a few more weeks". I needed it for Halloween, which was 5-6 weeks after I ordered. The WORST customer service. EVER. I filed a dispute, because I paid with Paypal. This worked out because it got things moving. They called the day after the wig was ready to tell me that they could ship it once I closed the dispute. There was NO WAY I was doing that (per recommendation of PayPal customer service, too). Woman said that I was "making this a bigger deal than it was". Well, my "bigger deal" got the wig here in time. They finally gave me the tracking number, after 2 phone calls and keeping the dispute open. I HIGHLY recommend using PayPal, if you use this company! That way, all communication can be documented! From reading the other reviews and my own experience... I do NOT recommend ordering around Halloween or less than 1.5 months away from a Con!

Reviews (32)

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customer service (6) costume (15) 3 weeks (3)
Thumbnail of user jordanf17
GB
1 review
0 helpful votes
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August 18th, 2016

This came just before the deadline in which we were needing it for a convention, which we are really pleased at. The cape, main suit, and gloves all feel really nice and fit very well. We are very happy that the pouches on the belt, are actually functioning pouches that can store items inside, which we weren't expecting at all. The belt is a bit of a generic size, which we need to adjust, but the decorations on the front are very nicely crafted out of wood. All of the costume fits very well, and is comfortable to wear around, especially in a convention environment. The mask doesnt quite fit properly,, with the small cowl bit getting swept to the side when moving, but we are going to be adjusting that slightly so that it doesnt move around, but it looks great on, as do the boot covers. They are very comfortable, and made of a soft foam material, which feels great to wear. I cant wait to have this on for the conventions and to show everyone.

Thumbnail of user amandac47
District of Columbia
1 review
2 helpful votes
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December 11th, 2014

Looking cute is my life :P! It’s really easy for me to find cute Lolita coords, but it’s really hard to find cute shoes that match all of my styles……. I’m so glad to have found Cosplay House, they have a really large selection of Lolita shoes of all different styles and colors! It’s really fun to look through all of them, I want them allllll. They can also be tailor-made, which is a huge plus, because brand Lolita shoes can be expensive, and it’s good to know that these will fit you perfectly and are pretty affordable. Every shoe I bought from here is fantastic, will always come here to shop (:

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Thumbnail of user martinezw
California
1 review
1 helpful vote
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June 5th, 2014

Visiting cosplayhouse.com was a welcoming change, as I was fortunate enough to explore a wide variety of Cosplay Shoes. I am relatively new to the idea of Cosplaying, and I am a huge fan of Batman, therefore I ordered Nightwing Boots for an upcoming Batman themed party! They were very comfortable and helped me achieve the desired look which I was aiming for!

Thumbnail of user abip2
GB
1 review
0 helpful votes
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September 6th, 2016

I brought a costume from this website and it was my first time buying from this site, I loved it! The fit was perfect and the colour was so flattering! Will be ordering more in the future! :)

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Value
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Thumbnail of user donaldv2
California
1 review
3 helpful votes
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February 10th, 2014

I purchased vocaloid cosplay wig from cosplay house online store. Delivery was prompt and good services. Thanks..

Thumbnail of user fabianl22
Germany
1 review
0 helpful votes
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June 21st, 2017

High quality delivered in no time and for low prices. I don't understand why so many ppl have problems with u guys._.

Thumbnail of user kieronw2
GB
1 review
0 helpful votes
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August 17th, 2016

I ordered the cosplay on the 30th April 2016 and received the cosplay on the 22nd June 2016. Even though I asked for it to be a female version, it looks amazing and fits snug as. I love the entire fact that Cosplay House put a zip in that goes all the way to near the end of the top part of the red ranger cosplay and couldn't be happier with it.

I didn't expect it to come with blade blaster holster, but the cuffs, gloves and boot covers are amazing and the cuffs are not too tight, not too loose, but well enough snug so you can still move your wrist and hand around.

I would totally recommend this to anyone who wants to cosplay as MMPR Red Ranger/TyannoRenjaa Geki - Kyoryu Sentai JyuRenjaa!

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Cosplay Costumes, Cosplay wigs, Cosplay Props, cosplay Shoes, Cosplay Boots, Tailor Made

Company Representative

Thumbnail of user seany5
Sean Y.

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