Cosplay Shopper

DO NOT TRUST THEM! I tried to order a $142.97 ($162.45 including shipping) cosplay from them on April 16th, 2020. I got an email saying it was shipped and all, but it was a Chinese site. So I waited a few months since it seemed like it was being shipped from out the country. However, nothing came. In March 2021, I tried reaching out to them and never heard anything. It was only when I started posting negative reviews and telling my story on sites they reached out. I gave them the order details and they said that "the order was out of stock for the product and they were never able to process my order". In other words, they took my money and sent my a bogus teaching number then. They said that they would cancel the order (so they had it the whole time?) and would refund me through PayPal. Surprise, it's October 2021 and I still haven't been refunded for a product I paid for and never received and STILL have not received a refund. AVOID AT ALL COSTS!

I bought a cos on there the May 1 it got to me June 1 the funny thing is i bought express shipping. I got it a month later and the arms are small the wrist are to big the was is good and the detail is on the left not on the right like the anime

I'd leave zero stars if I could. Worst experience I've ever had buying a costume from somewhere. I requested to cancel my order because they informed me that it wouldn't make my con in time. They asked me to confirm for a refund and I confirmed it. About a week goes by and I email them to check in on my refund and they informed me that my dress was shipped a week after I requested a cancel. I asked them to cancel it still (as they didn't give me a tracking number). The next email I got was a tracking number saying that the dress would come that Thursday)it was Monday). The dress didn't come that Thursday. The item arrived about a week later in the wrong size. I requested an address to ship my costume back for a refund (as they told me this was the only way) and I haven't heard a response. I've emailed them three times each about a week apart asking for a return label and refund. Don't buy from here.

This app is very convenient and I am very satisfied with this app besides, this app is very different from other apps as it helps me to find something that I can hardly find anywhere else like naruto binder and other anime and superhero cassettes. I am very satisfied with the cosplay shopper website that is the best of other websites

I ordered my costume 30 days in advance of Halloween. I was told that my order would ship within 3-5 business days and that I would receive it within 15 days. I reached out 7 days after I ordered to get a status update. I was given a USPS tracking number that day, which happened to be a Friday. I waited until the following Tuesday, there was no tracking info, when I plug it into the USPS site, it tells me they still have not dropped off the package. It's now been 22 days, I paid an extra $20 for expedited shipping. Absolutely ridiculous, there is still no tracking information, and I have no guarantee that my child will get their difficult to find costume in time for Halloween. DO NOT PURCHASE FROM THEM! They basically stole $100 from me.

This site sells cheaply made costumes from china, and the quality is not good at all. The wig I got here cannot be styled, and not washable. Not worth the money at all even they try to sell the costumes very cheap, the quality is the wrost I had experienced. Their pictures are probably stolen from the net, that the costume I got don't look like the pics. I wouldn't recommend this store

I ordered and paid extra for a tailor made costume, once it arrived in the mail it was so obviously not tailor made. I sent in picture evidence and Cosplay Shopper blamed me for their mistake, and would not respond to my emails. And now I am stuck with a cosplay that does not come anywhere close to fitting me, and I'm not getting any of my money back.

DO NOT WASTE YOUR MONEY! Order from a more reliable source!

I bought a pair of high-heeled Grell Sutcliff shoes. Unfortunately, there were no high heels: I received flat shoes. And the quality is really bad, crappy design and they smell of plastic. NEVER AGAIN.

Doesn't even deserve one star I ordered a $100+ outfit, never sent me an email telling me when it would come, I got it tailor made so I knew it would take a while eventually forgot about it 6 months later my mom brings it up and we sent 10+ emails back and forth asking for my money back they refused and said they could send it or give me in sore credit I refused and just wanted my money back it's been over a year nothing came and still won't give me my money back and is still just offering me in store credit with terrible customer service.

Will take your money and never send item. Phone number doesn't work. I've emailed them multiple times and when they actually do email back which id rare they will give you the run around

Item was misrepresented online and what they sent was damaged junk. Impossible to get in touch with any semblance of customer service. So many shill reviews on this business. BUYER BEWARE!

I placed an order with Cosplayshopper for a costume in September. Their website stated that I would be able to receive the costume by Halloween if ordered before the end of September. I placed the order with 4 days to spare given their time frame. Two weeks pass and I get an email stating they wouldn't be able to make their deadline due to high demand and if I wanted a refund I could get one or they could continue to process the order. I was extremely bummed out about hearing that but decided to go ahead and wait. Long story short, I waited a total of 2 months and emailed them asking what has happened to my order. They then told me they had supply issues and it wouldn't be done until the end of the year. If I would have known it was supply issues and not just a high demand of sales I would have just asked for the refund. But instead they decided to keep me in the dark about what was really going on. I decided right then and there I wanted a refund because they lied about what really was causing the delay to my order. They only refunded me $58 out of almost $300 that I paid in full at the beginning of all of this. I will never do business with them ever again! Buyers beware of their shady business tactics. This isn't how you treat customers!

I commissioned a custom outfit and the company had great communication the whole time, worked quickly, and the end product is amazing! I would order from this company again in a heartbeat.

My experience with Cosplay Shopper wasn't the best. I ordered three costumes for a convention a month away. I intentionally looked for cosplay that was located in the US so I wouldn't have to worry about shipping. I wish I did more research prior. Although they appear located in New York, that is not where they make the costumes. I kept emailing them asking for anow eta for when the costumes would be done and shipped and they wouldn't reply with direct answers to my questions. They gave me tracking numbers that didn't even work, I worried that I wouldn't get the costumes in time and that I wasted $213. This company needs to inform the customers more about timing, where they are located, and the return policy. I actually ended up getting the costumes the night of the convention, so I traveled back home to pick them up. They turned out pretty good considering the price. The clothes were a bit to short for me though, wish they'd ask how long your torso and skirt line is. It fit really well though, so I ended up changing this review. Just be cautious ordering from here for custom tailoring and do it way in advance!

Its very very nice and they make it on time thank you everyone should check this out so that they can get bussiness in here so i would like to stop my wordshere thank you

I have paid for a full Descendants Uma costume. But I only received the dress. I have paid for the wig, cloves and dress. They do not respond to my emails. Stay away from this company.

Very excellent. Helpful to usuers n have a great price. Great website great one. Actually I can say that the website is one of the greatest website that I looking for so long. Finally I found it..

Cosplay Shopper has something for every shopper. Unique items, basic staples, and all sorts of quality variety. I love it! Could not recommend more.

I've being using for few years.
Fast shipping.
Affordable prices to my needs
I get what I want and need

Great platform to feel like your favourite super hero. Just buy them and there you are looking like a superhero.

Still waiting for a refund for a product that I ordered in August. Company will not respond to my emails, even after this cute response to my negative review.

SAVE YOUR MONEY

The items are quality, and good service. There's a lot of choices in this apps. I recommend this to all my friends. Amazing apps.

U can make better product and qualitative. Set the price affordable by ordinary people like 18,19years boys and girls.