- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Cosplay Shopper has a rating of 1.8 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cosplay Shopper most frequently mention customer service problems. Cosplay Shopper ranks 79th among Cosplay sites.
This company does not typically respond to reviews
I needed a wig for my costume party and good one's are hard to find! I somehow found this site and loved the colored bleach wigs they had. The quality was awesome and were way less expensive than the local boutique where I usually buy mine. I will shop with them again!
You will regret purchasing from this company. They will hassle you if your costume does not fit. They were inappropriately asking for pictures when told it did not fit. They are too expensive for the quality and the hassle of getting a refund even though they state in their website that they will issue a refund.
The colors and the way it matches on the silk is so amazing since Im a fan of Disney movies there I found some dress of disney princess and Im really totally amazed
Nice Job
Excellent and perfect description of product. Adequate customer care services as such, products are durable
I hope cosplay shopper always help me to buy something... New product, free shipping, and many discount...
Honestly, this company is a JOKE! I placed an order almost a month ago, still didnt receive a shipping tracking number. Ive been emailing with the customer service for weeks now and all the time I hear the same thing... we will contact our shipping team, we cant send it because its a remote address, let me speak to our design team, etc. Their explanations about the shipping, costume making (apparently they make every costume from scratch... i call B. S), and other problems. I told them couple of times that I need the costume for a special event and they were promising to send it and Im still waiting even though I paid for express shipping. I tried to contact the office in NYC, they are not picking up the phone or calling back.
The Customer Service said that DHL doesnt deliver to remote addresses and honestly, Ive never had a problem with DHL before. You spend so much money on a costume, wig, and other things and they dont care. SO IF YOU WANT YOUR MONEY WORTH, DONT ORDER FROM THEM. THEY ARE NOT ONLY A JOKE BUT ALSO CHEATERS! If I could, I wouldnt even give one star. If you dont believe me in what Im saying, I have emails to prove how ridiculous these people are.
I love the costumes and the costumer service was good! Overall great store for purchases original and are made of great material
I both a sakura cosplay but it's to small and now i can't return it but it's 2 days ago and on the site said in 7 days you can return it!
They were prompt and polite! They answered all my questions. Very happy with them.
No puedes devolver si algo sale mal, a parte el número es de china con razón es un fraude, no compren o se van arrepentir de haberlo hecho
Gain trust and grow your business with customer reviews.
Cosplay Shopper, headquartered in New York City, is a fast-growing online retail company that delivers products directly to consumers around the world. Design and business operations are managed in the New York office to maintain close contact with all the customers globally. The products are produced in Shenzhen, China, having great attention to quality and detail. Cosplay Shopper offers customers a wide selection of cosplay products at affordable and reasonable prices. Over the years, we have been discovered to be the best supplier of high quality pre-made costumes and custom-made costumes. We treat our customers with respect and make every effort to make them satisfied with our products. When you shop with us, you will definitely be satisfied. Happy Cosplaying!
