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Ohio
1 review
0 helpful votes
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Over priced
October 12, 2022

They have raised their prices about 4 times this year after they bought out the previous company. They are getting too greedy and took away all my points on their app and replaced it with nothing yet I can see. They should have let my points carry over.

Date of experience: October 12, 2022
Wisconsin
1 review
0 helpful votes
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Don't waste your time
August 13, 2020

Honestly think I'm done with Cost Cutters after many years. I showed up 2 minutes early for a 4:30pm appointment... the 2 employees told me to wait outside and someone would get me in a minute. Waited about 10 minutes outside... I'm pretty sure they had a smoke break while someone should have been cutting my hair. After someone finally did cut my hair, they then charge $3 extra for some sort of sanitation fee. They're charging more to the paying customers because they dont have enough business. On top of it all, I get home and may back hairline is all crooked. Not a good experience and I'm not at all happy with the Kimberly location

Date of experience: August 13, 2020
Pennsylvania
1 review
0 helpful votes
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Tiffany Lowery
March 26, 2024

I would like to thank Tiffany Lowery for cutting my hair all these years! Always does what I ask. And turs out good! Thanks long time child hood friend

Date of experience: March 25, 2024
Minnesota
1 review
1 helpful vote
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I got a haircut at the Cost Cutters Alameda and Broadway, Denver, CO, store and didn't know just how bad it was until I got home. My hair is wavy so the horrible cut was hidden by my curls. The stylist knew she gave me a bad cut because she said I could come back if there was a problem. One side of my hair is an inch shorter than the other and the layers were cut haphazardly. Cost Cutters REFUSES TO GIVE ME MY MONEY BACK; instead, they want me to allow them to cut my hair again! No way. I'd have to be crazy to let them whittle my hair away some more. As it is, I look like I've got the mange!

Date of experience: October 23, 2014
Indiana
1 review
0 helpful votes
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Very rude
September 16, 2023

I called to set up appointment and Ivette was very rude and she smelled like Marijuana when I went in and talk to her about appointment set up and Regina answer the phone rude and all she does is sit in the chair and don't do nothing

Date of experience: September 16, 2023