Overview
Covers & All has a rating of 4.7 stars from 23,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
You have poor customer service. I don't think it's the fault of the employees I spoke with; they were all lovely! The problem was that they didn't know what they were doing or how to do it. I suggest you listen in a representative sample and learn.
I have an odd layout for my built-in Recteq RT-1070 (with is already a weird shape). Covers & All's customer service was communicative and helpful, confirming measurements and making sure the cover was made correctly. The cover itself is high quality material at a great price. Highly recommended!
Hey Aram! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A couple years ago, my brothers and I built a custom green egg stand for my dad. The only problem was, we could not find a cover to fit with the custom dimensions. Covers & All saved us. The cover was nearly perfect (a little big near the handle). The shipping time was longer than I anticipated and arrived after my dad's birthday. It took a few days of emails to confirm the custom dimensions before it was sent on to the "production team". Once the cover made it to production, it was finished and mailed quickly. I would recommend knowing there might be a little extra time needed to confirm your order. Other than that, customer service was helpful and the cover is great.
Hey kay! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Pretty straight forward ordering process even for custom sizes. I was unable to change a dimension after only after a few days after ordering so that was a bad thing but fully understandably on my fault but the good thing was that they moved fast! Shipment was also very good with much faster than quoted delivery date.
Hey Tuan! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great price for a custom made cover for a PA speaker that will be moved often and stored. Just a little too loose because of the extra room they add for "ease" of applying and removal. If wanting a better fit, I would suggest reducing outer dimensions by an inch and it would be perfect
Thank you for your feedback! We’d like to inform you that we add 1" to 2" of leeway on the given width/depth for easier pull-in and pull-out. If a customer does not require this extra room, they can mention it in the “Any special request for us?” section during customization. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure everything goes smoothly for you!
Filling in the dimensions in the website was very straightforward. Responding to questions from Covers & All was challenging. They could not open the photos shared originally and I could not speak to anybody directly to answer their questions. I ultimately took additional photos and sent them along a second time. We got through the Q&A process such that the product was shipped. Final product is great.
Hi Daniel, thank you for sharing your experience! We're glad to hear the dimensions process was straightforward and that the final product met your expectations. We apologize for the difficulty you had with the process, especially with the photo-sharing issue and lack of direct communication. It sounds like the extra effort to resend photos was frustrating. We truly appreciate your patience, and your feedback is valuable for improving the process. We're glad it worked out in the end, and we hope to make future interactions smoother!
From start to finish, ordering from Covers & All was a great experience! The ordering process was simple and I love the fact they reached out to confirm everything before beginning production of my cover. When we received it, the cover was much higher quality than we expected and fits perfectly. If you're on the fence about ordering from Covers & All, DO IT! You won't be disappointed!
Hey Tina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I built a cabinet for my outdoor pizza oven and the Covers & All team provided a perfect solution to it's unique dimensions. Very high quality material that was a great fit. Looking forward to many years of protection of my custom built cabinet.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It seems these covers are not completely custom, but they do verify the measurements multiple times before shipping so likely they are just making sure they choose the larger size. The grill cover is pretty loose on the front. We get lots of winds so we hope it will not fly off – – time will tell.
Hey Jami! Thank you for sharing your experience with us! We appreciate your feedback on the fit of your grill cover. Our team verifies measurements to ensure the best possible fit, but if you have any concerns about the looseness, we’d be happy to assist you with possible solutions. Please feel free to reach out to us—we're here to help!
Worked with design team to create two custom fit covers for my millennium seats on my boat. The design team asked several questions to verify my odd dimensions, since those seats have a non-standard folded setup. Finished product is great
Hey Brian! We’re thrilled to hear that your custom-fit covers for your Millennium seats turned out perfectly! Our design team takes great care in ensuring precise measurements, especially for unique setups, so we’re glad their attention to detail met your expectations. Thank you for trusting us with your custom order—we appreciate your support and look forward to assisting you again in the future!
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
- Visit Website
- Suwanee, GA, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Alan! We are sorry for the inconvenience caused to you. We always look forward to offering the efficient service to every customer, however, we understand that there is always room for an improvement. As your feedback is important to us, we will surely consider it to make the customer experience better.