Covers & All has a rating of 4.7 stars from 23,186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
From start to finish, ordering from Covers & All was a great experience! The ordering process was simple and I love the fact they reached out to confirm everything before beginning production of my cover. When we received it, the cover was much higher quality than we expected and fits perfectly. If you're on the fence about ordering from Covers & All, DO IT! You won't be disappointed!
I built a cabinet for my outdoor pizza oven and the Covers & All team provided a perfect solution to it's unique dimensions. Very high quality material that was a great fit. Looking forward to many years of protection of my custom built cabinet.
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It seems these covers are not completely custom, but they do verify the measurements multiple times before shipping so likely they are just making sure they choose the larger size. The grill cover is pretty loose on the front. We get lots of winds so we hope it will not fly off – – time will tell.
Hey Jami! Thank you for sharing your experience with us! We appreciate your feedback on the fit of your grill cover. Our team verifies measurements to ensure the best possible fit, but if you have any concerns about the looseness, we’d be happy to assist you with possible solutions. Please feel free to reach out to us—we're here to help!
Worked with design team to create two custom fit covers for my millennium seats on my boat. The design team asked several questions to verify my odd dimensions, since those seats have a non-standard folded setup. Finished product is great
Hey Brian! We’re thrilled to hear that your custom-fit covers for your Millennium seats turned out perfectly! Our design team takes great care in ensuring precise measurements, especially for unique setups, so we’re glad their attention to detail met your expectations. Thank you for trusting us with your custom order—we appreciate your support and look forward to assisting you again in the future!
Good products, however, the online purchase would not allow me to have my items personalized. Other than that, Covers and All is committed to a custom, quality fit foe your needs. No need to go anywhere else.
Hey Michael! We are delighted to hear that you are pleased with our product. We request you to contact our customer support team for any changes. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The team at Covers & All were great to work with. I have a design for a custom-built Kamado Joe Grill table that I built. Though it took several email exchanges and finally a phone conversation to ensure they understood my grill table and smoker dimensions, once agreement was reached on final fit, the cover arrived within a couple weeks and fits like a glove! Great material, easy off and on, and protects my table/grill well. I'd recommend Covers & All!
Hey ken! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is a rugged rubber type material. Their website states they add an additional 1" to 2" to your measurements, but it is more like 6" to 8" which is way too big. It makes the cover look sloppy. It makes me think they already had a cover made and instead of making g a custom cover, decided to send me the already made cover. If you order don't do the extra fabric. I'm sure most people like myself figure, at least it fits and don't return it.
Hi Frank, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I was extremely questionable because of what I was ordering a cover for. It is an outside L shaped kitchen with a lot of weird different measurements. It didn't take long at all for the measurements. Came in a week later and this thing is absolutely what I needed to keep my outdoor kitchen protected from the elements.
Hey Reed! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My husband wanted a small round pillow to use in the car while driving after his knee replacement surgery. I was easily able to find one, but no cover for it—anywhere. Luckily I found Covers & All and was able to get one custom made within a short time. My husband is much more comfortable driving and the cover will be great protection for the pillow.
Hey Jackie! We’re happy to hear that the custom cover we made for your husband’s pillow is making such a difference in his comfort! It's wonderful to know that it’s providing both comfort and protection for the pillow during his recovery. Thank you for choosing us, and we hope to assist you with any future needs!
The grill cover has been great. I live in a high wind area and most grill covers do not last long. This one is heavy and built to last. The quality and the custom fit are excellent. I will be ordering another cover for my second grill soon.
Hey Shane! We’re pleased to hear that you’re loving your custom grill cover! It’s great to know that it’s holding up well in high winds and that you’re pleased with the quality and fit. Durability is always a priority, and we’re glad this cover meets your expectations. We truly appreciate your support and look forward to helping you with your next order soon! If you ever need any assistance, feel free to reach out.
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hey Tina! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!