• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user seanc39
GB
1 review
0 helpful votes
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January 21st, 2014

I would just like to say what a pleasant experience buying from Creation Watches was. Of course buying for the first time from a company in another country can be a little of a concern. But I would recommend you to anyone. Their communication was great and delivery was super fast. I ordered on 16th and deliver was on 20th, two of those days it was in the Couriers hands which was due to it being the weekend.

As for the watch, FANTASTIC! I hope to order from you again in the future.

Thumbnail of user luisg26
Florida
1 review
1 helpful vote
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December 26th, 2014

Great! I highly recomend it. Excellent Customer Service. I needed help and they assist me all the way with a personal care that make me feel at ease because i was in good hands. They got excelent offers, prices and delivery. Two days sharp and in holydays season. I'm looking foward to buy again from them.
Hope this help you guys out there!

Luis Gonzalez

Tip for consumers:
I include returns because i change my original order and they assist me and wait for my new order helping and avoiding me extra charges.

Service
Value
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Returns
Quality
Thumbnail of user paolop8
Italy
1 review
0 helpful votes
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August 13th, 2014

Excellent service, 100% satisfied, communications is very good.
Shipped friday, monday is arrived to my home. I will order again from you.
Citizen model is BJ7010-59E, that is the European/Asian version, better to see then the American version.
Thank you very much.

Thumbnail of user tamarac6
Ecuador
1 review
1 helpful vote
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February 3rd, 2014

Dear Vanya,
I have successfully received my order of a citizen watch, I am happy for your
Service performed.
I will recommend your website to my friends, for yours products and
Seriousness in business.

I wish you success =)
Thanks and best regards,
Tamara Cárdenas

Thumbnail of user leighc18
Australia
1 review
0 helpful votes
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July 26th, 2016

Hit buy on Saturday morning, had confirmation of purchase, packing, dispatch & DHL tracking number by Saturday afternoon.

Watch arrived in Melbourne Australia on Monday, cleared customs by Tuesday & I picked up from DHL (after missing the delivery) on Wednesday afternoon.

BEST on-line shopping experience ever.

Watch is 100% Authentic & a little work of art.

I couldn't be happier

Thumbnail of user pierreg19
Netherlands
1 review
0 helpful votes
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December 3rd, 2015

I'ts the 4thd watches ordered from CrationWatches and the next will the same seller.
I'm very happy with my CreationWatches order: great choice, good price and quick delivery!
I don't wait Christmas to wear it, 1 day with the watch and after i will wrap my gift... and wait...

Thumbnail of user dl115
Switzerland
1 review
0 helpful votes
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October 11th, 2016

Doing business with Creation Watches was an absolute pleasure. This was my first order with them and the watch was just as described and beat my expectations. In terms of service, it was hard to believe how was Creation Watches dispatched and delivered my order. I placed my order Friday night CET (which technically was already Saturday in Singapore) and held the courier delivered package in my hand Monday morning already by 10am!

Service
Value
Shipping
Quality
Thumbnail of user aubreym18
India
1 review
0 helpful votes
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January 18th, 2021

I want to thank you for your attention on solving sending the clock CASIO PRW 3500. I received the product. The clock is a spectacle, I loved and am very pleased with the product. Again thank Creatiion Wacthes. Good end of year holidays and happy 2016

Thumbnail of user scottt43
GB
1 review
0 helpful votes
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December 16th, 2015

Ordered Orient Bambino watch for a better price than I could get in the UK, free delivery is unbelievable and arrived within a week. Comprehensive range of watches on the site, will definitely be using again

Scott, Derby, UK

Thumbnail of user olivierv5
Texas
1 review
0 helpful votes
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July 26th, 2016

Thank you, I received my order so fast! Less than 48 hours to be delivered from Singapore to France, that's incredible; congratulations to Creationwatches and DHL!

Perfect watch (SKX009) and quite low price, I will order again, no doubt about that!

Thumbnail of user markr228
GB
1 review
0 helpful votes
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December 20th, 2016

Thank you creation watches I received my 2 Jsprings watches really quickly!... Great watches, great prices and excellent customer service I will be doing a lot more business with you in 2017. Thank you m j ridgard UK.

Thumbnail of user gilless8
France
1 review
0 helpful votes
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June 13th, 2017

Hi
I am really happy, delivery really fast and free(order the 7th of June, receive the 12th of June we included) watch really nice and conform, custom clearance with no charge.
What else.!
Thanks
Gilles

Thumbnail of user mattiasl
Sweden
1 review
0 helpful votes
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February 6th, 2014

I'm very pleased with the service from Creation Watches. The delivery to Sweden took only five days and the watch was in perfect condition, brand new and to a very nice price.
Mattias Lindström, Sweden

Thumbnail of user genteth
France
1 review
0 helpful votes
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January 3rd, 2017

I am satisfied with my purchases on CREATION WATCHES.
This is the fourth watch I command.
Good prices
No problem with the website. Delivery times are short.
The only worry is for DHL deliveries in case of absence.

Thumbnail of user giacomoa1
Italy
1 review
0 helpful votes
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July 18th, 2017

The site seemed affordable at first glance; I had a firSt Short contact with the customer service, And when I shopped I did it confidently. Watch shipped immediately and Arrived very Very fast via DHL. All went perfect ly!

Thumbnail of user andreasm19
Norway
1 review
0 helpful votes
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December 25th, 2016

The Seiko SKX009J i recieved was a beater for me, my favourite watch for normal day use.

CreationWatches (CW) showed excellence service. I bought the clock 21st
Descember and it arrived 23th of December, superb in the christmas rush!
CW offers good (maybe best prices?) and great and fast service!

Thank you, i will surely buy more from CW!

Best regards

Andreas

Thumbnail of user martint24
GB
1 review
1 helpful vote
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November 1st, 2014

I have got fed up with paying for replacement batteries for quartz watches and decided to try a solar powered watch.

The Seiko ssc015 was my choice for a robust waterproof solar watch and Creation Watches offered the best price that I could find on the Internet.

I ordered the watch online on a Sunday evening and it arrived by DHL on the Wednesday. The watch started working straight out of the box and is exactly what I wanted and exactly as described.

As far as I can see the price from Creation Watches at £136 was almost £50 cheaper than any other offer on the Internet and at least half the price being advertised in some places.

Service
Value
Shipping
Quality
Thumbnail of user kittipholr
Switzerland
1 review
0 helpful votes
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January 31st, 2017

It was my first watch I was ordering at the onlineshop and I was not sure, everything will go on in the good and correct way. Because I could not imagine the outcome/result of my order. The low price and the fast delivery seems to me very unbelivebel. The beautyfull watch arrived as I was expecting and it arrived very fast. The direct compare of Your onlineshop with other competitors on the internet, show all the significant arguments very clear, You are the best seller and the best supplier. Thank You very much for the fast delivery. I am very happy with my Tissot watch. I will order a watch again.

Thumbnail of user otyi
GB
1 review
0 helpful votes
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September 2nd, 2014

Actually, the Casio EQW-A1200DB-1A was my dream watch, I never thought that I would ever have it, since it was expensive for me, at a price of about £450, but CreationWatches have given me a reason to smile by their price slash. All I can say is a big ThankYou! The watch came smoothly and well packaged. Thanks a million :)

Service
Value
Shipping
Quality
Thumbnail of user jenniferm4372
North Carolina
1 review
1 helpful vote
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June 17th, 2022

Do NOT purchase anything from this company; they are thieves. I purchased a watch on the 27th. On the 29th, they sent me an e-mail saying that due to a technical error, they had canceled my order and voided my payment. They told me to reorder after they raised the price of the watch $143. On the 30th, I emailed them back and told them that the charge had posted my account and they e-mailed me back and said, "we confirm your payment has been refunded and should appear on your credit card statement in due course." Two days later on the 1st, they ran my card again and charged me a second time for the order they canceled three days prior. That was almost three weeks ago. They never voided my payment or refunded my money and they never sent me the watch I ordered. You should assume that any good reviews you find for this company are fake.

Tip for consumers:
Just don't.

Products used:
None because they stole my money without ever providing a product.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Jennifer Mullins,

We would like to inform you that your payment method couldn't be
Verified and your order has been canceled and payment voided. Also, we
Have called on your contact number but there was no response from your side. As
Per our records, your payment has been refunded and should appear in
Your Credit card statement in due course. We have also provided you the refund receipt
On your email. Sorry for any inconvenience caused. We always try to give the best service to our customers. Our
Thousands of customers from around the world testify to the
Authenticity of our watches and our service.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user carolam2
Germany
1 review
0 helpful votes
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March 21st, 2017

The first time i shopped with creationwatches. Initially I had been
> somewhat reluctant to buy a watch onlinefrom Singapore, I am German
> after all...
> But I am glad I overcame this feeling: ordering on Friday, paying via
> PayPal and receiving my watch in perfect condition on Monday came
> close to my idea of a perfect online purchase.

Thumbnail of user ashishs6
India
1 review
0 helpful votes
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July 12th, 2014

I received the watch in 3 days from you'll which was surprisingly fast. Same like before it was an amazing experience purchasing from you'll... The watch box was packed neatly in an extra cardboard box. This is the second watch that I have bought from you'll and once again you guys have met my expections. I wanna thank you'll for helping me get my first Protrek... You guys are awesome... Will buy again from you'll and again. KEEP UP THE GOOD WORK!

Thumbnail of user conradop
Spain
1 review
0 helpful votes
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March 9th, 2014

I order a watch to this company, all was great.The package was delivered in perfect condition, and it took only five days to arrive to Madrid Spain.
I highly recommend this company to every body who wants a WATCH,"Very GOOD price", the best I found.
Once again congratulations, and be sure, the next watch I will get, I will order it in this company. Best regards Conrado

Thumbnail of user samh100
Australia
1 review
0 helpful votes
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July 7th, 2016

I ordered a Seiko Monster from Creation Watched from Australia on a Thursday & to my surprise the watch arrived the following Tuesday. I couldn't be happier with the watch. I have a few automatics in my collection including Omega & Tag Heuer but none are as accurate as this. It has gained 2 seconds in the 5 days I have been wearing it which is much better than my COSC Tag Heuer Grand Carrera and about a twentieth of the price. I highly recommend Creation Watches. I will shop here again.

Thumbnail of user taufiqm
Malaysia
1 review
0 helpful votes
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October 6th, 2014

The item received in great condition. The service is very fast. I am a returning customer and will definitely buy from you in the future. 4 thumbs up to Creationwatches.

Service
Value
Shipping
Quality

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Thumbnail of user jasonc29
David K.

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