• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 17th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user simonw17
GB
1 review
0 helpful votes
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November 8th, 2012

Excellent service and fast delivery considering the distance covered in transit. Would not hesitate to use you again, and recommend to others too. Many thanks!

Thumbnail of user inbarm
Israel
1 review
0 helpful votes
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June 7th, 2016

Hi!
I've got to edmit that i was afraid to orderfrom the internet, and I'm just so relief! The service and communication was perfect! The watch came with a tissot box in a flawless contidion! I'm very very pleased. Thank you for everything!

Inbar

Thumbnail of user edwards372
Ireland
1 review
1 helpful vote
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April 7th, 2019

I bought the Orient Bambino, its a nice watch for a good price. CreationWatches has pretty good customer service the crew is very quick in dealing with questions. 5 stars and a big thumbs up!

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Edward,

We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user seans26
GB
1 review
0 helpful votes
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September 7th, 2013

Well I was looking for a good quality watch, Japan made and needed a lower price, I found creation watches previously to be a great helpful company, I had my lovely seiko at a 40% discount on uk delivered within 4 days and full tracking sent to me as soon as I paid, I would highly recommend this company for fast efficient service with a good quality product, I will be buying from them again as I collect seiko watches.

Thumbnail of user romainm29
France
1 review
0 helpful votes
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December 27th, 2014

Special thanks for your business, it's appreciated!
>
> www.creationwatches.com is the fastest site I've ever seen...! It's faster
> to order a watch in Singapore than in France!
>
> Faster, easier and cheaper!
>
> Since this day, I have ordered 3 genuine Seiko, of perfect quality, shipped
> in two days only From Singapore to france!
>
> The order, the payment process, and the shipping are securized...
>
> With the shipping by DHL, you can follow your order all over the world (only
> if you don't sleep, because it's soooo fast!).
>
>
> I will keep on ordering to you in the future!
>
>
> Best regards,
>
> Romain MAGGIORI.

Service
Value
Shipping
Returns
Quality
Thumbnail of user murrayf15
GB
1 review
0 helpful votes
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July 12th, 2016

My experience with Creation Watches has been only very positive.

I ordered a watch which looked to be at a good discount. It arrived to the UK, from Singapore, in just 3 or 4 days! Amazing I thought. Unfortunately, the watch was not right for me, so I emailed CW and they came back very quickly, explaining how to obtain a returns number and how to return the watch.

I returned the watch - it takes longer from the UK to their Singapore office - but the communication was excellent at all times. I had chosen another watch from their online store and once they received my return, advised me that the replacement watch was on its way and would be with me on Tuesday. So it was a nice surprise to get an email from DHL, telling me the watch had arrived on Monday!

The new watch is absolutely fine and when I took it to my local jeweller to have the strap adjusted, I noticed that he stocks the same watch brand, but at higher prices.

I would have no hesitation in recommending Creation Watches to any one else. They demonstrated to me that they not only sell good watches, but they back that up with unusually good customer service.

Thumbnail of user danielh165
Norway
1 review
0 helpful votes
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March 21st, 2017

Overall great service, fast delivery and very reliable! Thank you very much for the watch, was over all expectations.
I will be shopping Watches here for the years to come!

Thumbnail of user toand
Australia
2 reviews
1 helpful vote
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October 15th, 2012

Website was easy to navigate. The price is discounted on ebay price. Order on saturday, delivered by monday. Great service. Watch was black instead of blue as advertised. Still happy.

Thumbnail of user mehdib13
France
1 review
0 helpful votes
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November 25th, 2013

Thanks for watch. Very good service. Quick delivery as usual. Only 4 days
Till arrive. This my second watch bought on this site.
Highly recommended for friends and every one.

Thumbnail of user paulguillaumef
Hong Kong
1 review
0 helpful votes
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April 21st, 2020

My watch arrived quickly (within 1 week), in new condition and with original box and paper as intended. Very happy about the purchase experience, customer service as well as price.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Paul,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user jonathanb51
Ireland
1 review
1 helpful vote
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December 19th, 2013

I received Citizen JY8000-50E Promaster Gent's Watch from Creation Watches. I am happy to say that I am delighted with both the quality of the watch that I received and also by the high standard set by Creation watches. From the time of ordering, it took just 4 working days to receive order. All my instructions were carried out to perfection. I would gladly recommend Creation Watches to anyone that wants a great quality service and high quality watches delivered promptly and professionally to your door. I am actively looking again to buy another watch at present and will definitely use Creation Watches for this purchase.

Thumbnail of user chrisb260
Wisconsin
2 reviews
0 helpful votes
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June 23rd, 2016

Second transaction with creationwatches flawless and fast, product new and flawless I'm happy I always look here for Orient and may well search here for other in the future no hesitations thanks again.
CHRIS WI

Thumbnail of user heatherw73
India
1 review
0 helpful votes
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October 7th, 2023

My watch arrived yesterday, very fast shipping, and excellent service. I sure know where my next watch will be coming from! Wonderful work creationwatches...

Service
Value
Shipping
Returns
Quality
Thumbnail of user miroslava2
Australia
1 review
0 helpful votes
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December 22nd, 2013

Fantastic service. I have received my order 100% on time and in good condition.
Extremely reliable and professional service.
Well done guys!
Cheers,
Miroslav

Thumbnail of user russellb33
GB
1 review
0 helpful votes
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June 24th, 2015

Had my doubts like you do, but after reading a few reviews decided to take the plunge, Glad I did brilliant service Delivery times Amazing the Watch itself is Exactley what I ordered will defiantly using this site again,,,

Thumbnail of user derekp23
GB
1 review
1 helpful vote
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November 24th, 2015

Seiko Titanium Sapphire SGG731P1 Men's Watch
Delivery from Creation Watches was prompt but I delayed writing a review until I was satisfied that the watch I bought was keeping good time and there were no discernible flaws.
What I like about this watch -
Seiko Quartz - Japanese quality and reliability
Extremely accurate - mine is only a few seconds fast in a month
Titanium case and bracelet - lighter than stainless steel and comfortable to wear
100 metres water resistant - can be worn when swimming (but not diving)
Sapphire crystal lens - clear and highly scratch-resistant (but not shatter-proof)
5-year battery life
Push-button clasp - secure and convenient
Nice size - not too big or small
Grey dial - understated elegance

Tip for consumers:
First check the 'Clearance' and 'Blowout' sections for deals/discounts.
Read the 'small print' regarding returns.

Service
Value
Shipping
Quality
Thumbnail of user jeanpierred3
Reunion
1 review
0 helpful votes
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June 2nd, 2016

I'm very satisfied of that purchase and I have thanked Creation Watches for their serious and
Implication.
A super seller on line.
Jean-Pierre Desbourses.

Thumbnail of user kamilahr
BN
1 review
1 helpful vote
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July 13th, 2015

I never have been disappointed by this shop. Excellent in all aspects. Shipping was fast, customer service wss excellent and watches sent were as described

Thumbnail of user yewl
Australia
1 review
0 helpful votes
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January 8th, 2016

Anyone looking to buy a decent watch at good prices then must at least consider viewing Creativeswatches first. Service is great and very efficient fast shipping too.

Thumbnail of user josm
Netherlands
1 review
1 helpful vote
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October 28th, 2013

Transparant website, easy ordering and very fast delivery. All as promised. I received my brand new watch in a few day after ordering.
An example for others!

Thumbnail of user mouadb
Canada
1 review
0 helpful votes
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July 6th, 2014

My shopping experience was flawless! From easily ordering and paying through PayPal to amazingly fast FedEx shipping. Everything went smoothly. I couldn't be more satisfied!

I will order again!

Thumbnail of user neilm30
GB
1 review
0 helpful votes
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January 29th, 2014

Very informative site, great price, very fast delivery. Even managed to get a model watch that wasn't available for sale in the UK.
Would use them again.

Neil M.

Thumbnail of user dragosp
Romania
1 review
0 helpful votes
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May 29th, 2014

Fast delivery, great service level, outstanding quality of the watch. I`d recommend Creation Watches to any watch afficionado and I`ll certainly place another order as soon as I find my "new toy".

Thumbnail of user michaell130
Australia
1 review
0 helpful votes
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June 11th, 2015

Thank you Raul for your incredible service on my order of 2 watches from Creation Watches
Seiko Superior orange face rubber divers calibre 4R36 movement and for my daughter Casio Baby G shock, arrived beautifully boxed in original boxes within 4 days of placing my order by DHL with tracking and warranty cards stamped, and further to this what I was astounded by was that Jason who packed the watches went to all the trouble of setting them up to Australian time/date especially the Baby G shock that requires considerable fiddling. Fantastic service and highly recommended, I am now looking at placing another order.
Best regards, Michael, Glen Iris, Victoria.

Thumbnail of user jeanl207
France
1 review
13 helpful votes
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October 26th, 2019

My shopping experience was awful for two reasons:
1) CreationWatch did never mention I had $ 99 customs taxes to pay in addition of the watch price (#!@! Grrr)
2) The shipping partner of CreationWatch, DHL, was as bad as it can possibly be: the delivery kept delayed and hold on for almost 5 days in the DHL facility close to my place.

So I'd say (trying to keep polite) that you better stay away from that website and rather shop ANYWHERE else.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Jean,

As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. We have no control over this. We recommend you opt for 'Registered' shipping as there have been lesser incidences of import duty levies for that shipping option. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

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Thumbnail of user jasonc29
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