• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user branec
Slovenia
1 review
0 helpful votes
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February 28th, 2017

Vanya, Raul, Jason and the rest of the gang, you have a most pleased customer again. CreationWatches is the best! The New Seiko Turtle SRP777J is for a small wrist as well, is proudly Made in Japan, has the handwinding and above all hacking! 4R36 movement and it glows like a torch all through the night. Cheers from Slovenia, Brane

Thumbnail of user led23
Viet Nam
1 review
1 helpful vote
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August 24th, 2015

I have just received the watch in perfect condition.

Thank you for your professional services. I will continue shopping with you in the future and recommend to my friends.

Thumbnail of user omara25
California
1 review
0 helpful votes
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August 10th, 2014

I have purchased several watches from CreationWatches.com, and each time I have been very satisfied. Great prices, and quick shipping. This is one of my go-to sites for watches.

Thumbnail of user tynog
Netherlands
1 review
0 helpful votes
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December 20th, 2016

Have received the order faster as was promised, simply perfect, quick and the watch I wanted.
My third order from this company, and most probably not the last.

Tony

Thumbnail of user karenh26
GB
1 review
1 helpful vote
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August 13th, 2013

Excellent service, excellent communication and product looks better in real life than in photo, Would definitely use this company again and have already recommend it to colleagues and friends.

Thumbnail of user jamesc189
GB
1 review
0 helpful votes
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November 12th, 2014

Superb service always, easy to use site and simple to checkout (can even use paypal), I ordered a watch Friday from here in England and it arrived on Monday morning from Singapore which is incredible, would have been even quicker if there wasn't a weekend inbetween, ive ordered about 4 watches from creation now (all seiko) and they really are the best prices on the net, best prices (tick) great choice (tick) great service (tick) super fast delivery all around the world (tick) what more could you need, ALWAYS CREATION!

Service
Value
Shipping
Returns
Quality
Thumbnail of user deboraa1
Indonesia
1 review
0 helpful votes
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February 15th, 2015

I have received my package. I love the boxes and the watches are beautiful. Thank you for your fast response and service. I'm very satisfied with your team. Keep the good work.

Thumbnail of user sueg16
GB
1 review
0 helpful votes
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February 3rd, 2015

I'm very happy with my watch - the order came through extremely quickly, and I'm very pleased with it.

I'll certainly use your site again. You have some lovely watches.

Thank you again!

Service
Value
Shipping
Quality
Thumbnail of user raduc
Romania
1 review
1 helpful vote
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August 25th, 2013

I received the watch in 4 days, from Singapore to Romania. The watch was well packed and arrived in very good condition. I am very satisfied about your services. Thank You. Radu.

Thumbnail of user elb235
France
1 review
0 helpful votes
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June 7th, 2016

Second watch and second order, very satisfied again. Good service, attractive price and fast international delivery. What else?
Highly recommended! P. Sivisay, France

Service
Value
Shipping
Quality
Thumbnail of user wtg
GB
1 review
0 helpful votes
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March 12th, 2014

WT Gardiner UK

I have purchased 4 watches from this site (3 seiko monsters and an Orient Bambino) all watches arrived in around 4 days from the date of purchase (Truly Astounding Singapore to UK in such a short time)
All watches arrived securely packaged and boxed, All in perfect new and genuine condition
The purchase process was very smooth with Paypal express checkout and the prices are the best you will find Anywhere (beleive me i have checked all over the net)
All in all i cannot recomend CreationWatches Highly Enough
If you wanna buy a watch, you will not find any better service than Creationwatches in my opinion

Thumbnail of user michaelh4475
Missouri
1 review
0 helpful votes
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October 28th, 2021

Ordered a couple Seiko's and had them shipped to my office. Received an email the next day asking me to confirm info and clarify why shipping address was different then billing address. Clarified since it needed a signature it was more likely I'd be at my office during the day. Received a reply all is well. Keep in mind they are using an overseas customer service center so all replies happen around 2am central and no one is reply to your email for at least 24 hours. By the point of receiving the reply that everything is good, 48 hours have gone by from when I ordered. 24 more hours go by and I receive a 3 rapid calls in a row while I'm in a meeting at work. A voicemail states its their customer service needing to verify more information and to call or email them. I get out of the email and try calling the number that called me. It doesn't take incoming calls. I check my email and sure enough someone has emailed me a quick email saying my number was unreachable and to provide them with a different number, I clarify they called during a meeting and to call back and that I tried calling. Nothing in return so far after 12 hours. I look up their USA number on their website and it goes straight to a voicemail. Leave a voicemail and again crickets. Good god is it hard to just order something here, but hey, thanks for charging me already while refusing to ship my watches.

Products used:
watches

Service
Value
Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Michael,

We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you. We have emailed you directly and hope to hear back from you soon.
If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user panagisa
Greece
1 review
0 helpful votes
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August 9th, 2016

Everything was fine with my order, it even arrived sooner than it was expected. I would prefer if the guarantee was more thoroughly written, but my overall experience of shopping with you was great.

Thumbnail of user javierg5
GB
1 review
1 helpful vote
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January 20th, 2014

I have purchased several watches from this website and the shopping
Experience has always been unbeatable. I am very pleased and I will probably
Buy from them again in the future.

Thumbnail of user phamm
Viet Nam
1 review
0 helpful votes
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January 15th, 2016

I appreciate the Creationwatches.com. Only 3 days delivery to my country, Vietnam. Very fast of delivery and good conditions of Watch. Thank you Creationwatches.com.

Thumbnail of user bounethavyd
France
1 review
0 helpful votes
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March 14th, 2017

It is my third order with creationwatches, seiko automatic, never had any issues!
Super fast shipping, very very happy with my purchase. Highly recommended

Thumbnail of user freds68
GB
1 review
0 helpful votes
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May 7th, 2015

Products ie. Watches are keenly priced and the service is second to none. I have ordered items from home country that have taken longer to arrive than from Creation watches. Highly recomended.

Thumbnail of user sebastianb74
Ireland
1 review
12 helpful votes
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October 26th, 2019

The watch just arrived in 4 days form Singapur to Ireland, trough DHL where you can find all the information of the steps for your delivery, the watch + box + guaranteed card are just amazing, the price was 120 less than market price in here even with the duty and VAT taxes was 90 cheeped than any shop in DUBLIN. More than happy with my perder, I'm fully recommend

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Sebastian,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user susann1121
GB
2 reviews
0 helpful votes
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September 26th, 2024

Thank you for the very fast delivery, from Singapore in about 5 days, tremendous.
> I will certainly use Creation again, great price, great communication and great delivery.
> *****
> 5 stars.

Products used:
Watch

Service
Value
Shipping
Quality
Thumbnail of user frankb30
Netherlands
1 review
2 helpful votes
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October 12th, 2012

After a recommendation of a friend we bought a Seiko 5 on creationwatches.com.
Very fast responses and good fast delivery.
We are very happy with our new watch and will be back soon.

Thumbnail of user nomikoss
Norway
1 review
0 helpful votes
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January 16th, 2015

It is the first time that I purchase an item from CREATION WATCHES.
I received my watch in Greece only in 3 days and the quality the package and the item was exactly as it was described in the site.
I am very pleased with this purchase, Creation Watches won a new customer and soon I will place a new order

Service
Value
Shipping
Quality
Thumbnail of user eduardoe4
Australia
1 review
0 helpful votes
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October 15th, 2016

Hi,
I just received my citizen watch today and im so happy as this is a birthday
Gift... Im so satisfied of your service and the product specially the price
Wich i got it for a bargain... Thank you!

Thumbnail of user eliep7
California
1 review
0 helpful votes
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December 2nd, 2015

Thank you for this fast order! Syngapoore-->Strasbourg less than 5 days, wonderfull!
Very nice watch with the best price in the world. I will order again to your company.
Best regards.

Thumbnail of user emmanueld2
France
2 reviews
0 helpful votes
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September 12th, 2012

Creation Watches is one of the best site for buying watches. Prices are good, shipping is quick, it is a quality web site if you are looking for Seiko brand new watches at excellent rates.

Thumbnail of user javierd7
Spain
1 review
1 helpful vote
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November 19th, 2013

Really, all perfect: in time, a very good prices, without extra taxes (I was afraid for duty), and very formal people. A lot of thanks and of course that I will buy in a future in creationwatches

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