• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 17th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user josea660
South Africa
1 review
0 helpful votes
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September 13th, 2020

Fast delivery in less than one week and high quality product of different brand, i am really happy with the experience

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Jose,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user jamesl926
California
1 review
0 helpful votes
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September 19th, 2019

Great prices. A few days handling time and two day shipping from Singapore to California. Very happy with my Seiko!

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear James,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user sudipg2
India
1 review
0 helpful votes
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September 9th, 2019

This is my second purchase at Creation Watches and I am extremely happy about the genuine product quality... will certainly try to explore further.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Sudip,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user nialld5
GB
1 review
1 helpful vote
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December 2nd, 2013

Knocked out at speed of delivery and quality of purchase. This could be the start of an expensive relationship with Creationwatches.

Thumbnail of user stefann7
Sweden
1 review
0 helpful votes
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January 13th, 2017

Good service and fast shipment. Seiko SKX009K2 Watch was perfect. I highly recommend CreationWatch. The are reliable i all aspects.

Thumbnail of user runej3
Norway
1 review
0 helpful votes
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March 21st, 2017

I am inpressd by the delivery service here. To Norway in just 3 days.

Wery good service and thank you

Thumbnail of user renaton1
Croatia
1 review
0 helpful votes
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June 3rd, 2014

Since first purchase from Creation Watches they become my first choice when thinking about buying a new Timepiece.

Thumbnail of user mikkom
Finland
1 review
0 helpful votes
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June 7th, 2016

Ordering was easy and delivery was superfast. Seiko diver looks and feels good.
I will use this service again definitely.

Thumbnail of user georget90
Australia
1 review
0 helpful votes
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June 11th, 2016

In summary.
Easy transaction, great price, speedy efficient delivery
I'll keep you in mind when I'm in the market again:-)

Thumbnail of user simonh82
GB
1 review
0 helpful votes
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February 21st, 2017

As good as ever. Slick site, good communications, first class customer service, rapid delivery and best prices across the web.

Service
Value
Shipping
Quality
Thumbnail of user hosseletj
France
1 review
0 helpful votes
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December 25th, 2016

Hello,
I received the watch 2 days after i ordered it. Everything was in perfect condition. I hightly recommend your website.
Jerome (Paris)

Thumbnail of user mariod9
Ohio
1 review
0 helpful votes
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January 27th, 2015

I am very happy.
The watch is great and it arrived in a very short time.
I will recommend you.
Mario - Seiko SKX013K1

Service
Value
Shipping
Quality
Thumbnail of user lyt9
Singapore
1 review
0 helpful votes
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October 13th, 2016

Bought 2 watches in the span of 4 days, watches were in perfect condition when they arrived. Extremely happy with the sturdy packaging - nice upgrade from about 3 years ago when the watch box shipped was not as sturdy as the current one! Essentially what you'll get is a sturdy cardboard box, filled to the brim with foam bullets so the watch documents and watch box don't get thrown around in transit. The watch box is unbranded but of good quality and presentable, so no worries if you're not planning on ordering the original box from them!

Very nice to see that the watches have the protective stickers on for the links and clasp and even has the seiko tag with the serial code on - but not sure if it's the specific seiko model I ordered that doesn't come with a protective sticker on the watch glass? But there were no scratches whatsoever and the watch was encased in a clear plastic bag with the cushion before it was placed in the watch box, which helped prevent scratches.

That said, all relevant documents were included with the operation manual + stamped seiko guarantee card, so that was great too. Fantastic price savings for an extremely nice watch that would retail significantly higher in brick and mortar stores (the uk seiko site reflected an RRP of £199.00, and I got mine at 155USD - converted from SGD - after relevant local taxes; and I got everything I would in a physical store too. You do the math! Will definitely be making additional purchases from Creation.

Had hiccups with local (Singapore) delivery due to the delivery company - shot an email over to creation and got a reply in minutes (which sounds ridiculous I know but true). Customer service is great and they followed up promptly. Slight room for improvement as with everything (more straightforward answers appreciated), but overall a very pleasant experience, and 2 very awesome watches.

Service
Value
Shipping
Quality
Thumbnail of user sergioh7
GB
1 review
1 helpful vote
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August 12th, 2015

Very pleased with the purchase I made (solar Seiko watch) very fast delivery and people complying with promised delivery before term option note 10

Thumbnail of user olexandrv
Ukraine
1 review
0 helpful votes
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June 26th, 2019

I purchased Original Seiko watches at the lowest price on the Internet. I was pleased with the service and speed of delivery to Ukraine.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Olexandr,

We are pleased that you loved the watch purchase from our online store as well as our service. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user tomasp14
Spain
1 review
0 helpful votes
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January 23rd, 2015

I very happy and surprise with this web: all was express, quality and good comunications. Thanks. I would back to buy with you, sure.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattip
Finland
1 review
0 helpful votes
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September 6th, 2016

I'm interested in watches, old, new, expensive and not so expensive. The watch on my wrist changes a couple of times a week.

I don't remember how I got to know Creationwatches, but since I found it, I have bought one or two watches a year from them. Their website is nice to read and I follow it constantly. It is also nice to follow the price changes up and down - I live in Europe - and order a watch when the price is low. Creationwatches has special deals every now and then and it is delightful to buy a watch in the price you can call a bargain. The prices are in general much more lower as in my homeland.

One of the main things which makes the buying experience of Creationwatches so good, is the awesome delivery of DHL. The speed record of the delivery in my case is under three days: I made my order in the Friday evening and the watch was on my wrist at Monday noon! The distance between my homeland and Singapore is over 9 000 kilometers...

I must admit I have ordered from Creationwatches a couple of watches I would not necessarily need but somehow the buying experience is so fun that my threshold of buying at Creationwatches is low.

I'm quite pleased with the Creationwatches watch brand selection, but if I may wish, I'd like to see more European watch brands on the CW's list. There are already Omega, Tag Heuer, Longines, Hamilton, but it would be nice to see brands like them more. Maybe some day I may buy Oris Artilier Moon Phase or Junghans Max Bill Automatic at CW's.

Best Regards

Matti

Thumbnail of user nicolass20
France
1 review
0 helpful votes
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May 2nd, 2017

Hello from france
The beautiful watch is the same as on the web site
Very good price
Very fast delivery
Congratulations
I'm happy thank you
Nicolas from east of france

Thumbnail of user kristapss
Latvia
1 review
2 helpful votes
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January 22nd, 2019

I got my first Seiko 5 military automatic watch and I am very satisfied. Good quality and fast shipping!

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Kristaps,

We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user hansg8
Germany
1 review
1 helpful vote
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March 28th, 2014

A perfect deal. Fast delivering, original watch in original
Wrapping, a good and satisfying transaction. To be continued!

Hans

Thumbnail of user marial53
Finland
1 review
0 helpful votes
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November 24th, 2014

I am really happy with my purchase :) Thank you very much. I will definitely order again from you :)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordij2
Spain
1 review
1 helpful vote
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January 8th, 2014

I am satisfied with my purchase, a good product at a good price, quality of service and quick delivery.

Thumbnail of user jeanb90
France
1 review
0 helpful votes
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April 25th, 2017

Second watch bought and always very satisfy. Nice price, great custom service and fast delivery.
Very positive and 5 stars!
I'll be back

Thumbnail of user henninga
Sweden
1 review
1 helpful vote
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January 17th, 2014

Perfect service all the way. Fast and easy delivery with tracking possibility all the time. Going to buy with you again. Thanks.

Henning

Thumbnail of user stt
Greece
1 review
0 helpful votes
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November 21st, 2013

I received my watch and it's just like I saw it in the picture. It took me just 5 days to get what I liked! Congratulations!

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Thumbnail of user jasonc29
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