• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user elofr
Sweden
1 review
0 helpful votes
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May 12th, 2014

I am very happy with my watches! Im wearing one right now as I am typing.

Fine quality.
Fast delivery. (to Sweden)
Good looking watches.
I would defenetly buy from Creationwatches again.

These new Seiko watches are gonna get my old Rolex dusty!

Thumbnail of user lucass30
France
1 review
0 helpful votes
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October 26th, 2016

I am very happy and satisfied with my new watch. The watch was exactly as described and arrived in perfect condition. Very fast delivery (4 days). Thanks for the great service, great watches at great prices. I will recommend your store to my friends.

Tip for consumers:
Highly recommended

Service
Value
Shipping
Quality
Thumbnail of user shyamc1
Australia
1 review
3 helpful votes
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September 6th, 2017

I ordered a watch and paid by Paypal. After two weeks, no sign of any parcel. I contacted customer service and was told that the item was posted and given a tracking number. On checking Singpost tracking the item left the day I enquired about it. I had to wait a further three weeks for delivery. This is now not the same company I have dealt with in the past.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

We always try give best service to our customers and make happy them but we regret for inconvenience caused to you, will take care in future purchase and deliver within time period.

Thumbnail of user tubalh
South Africa
1 review
0 helpful votes
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January 24th, 2017

Very pleased with Creation Watches, their prices are very competitive and offer free reliable worldwide shipping. Item arrived in perfect condition and is exactly as described. The next time I need to buy a watch I will definitely check with Creation Watches first because I know from experience that their products are genuine and their prices are lower than other watch stores.

Thumbnail of user stevenw102
Steven W.
Norway
1 review
0 helpful votes
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January 10th, 2017

I received the watches yesterday, and am quite happy with them. I was at first a bit sceptical about buying watches from a company I'd never heard of, but after reading testimonials, and being reasured by a friend of mine who has bought a number of watches from you I was convinced. Will I buy watches from you again in the future? Yes, most definately! I've seen quite a few that I really would like to buy.

Keep up the good work!

Thumbnail of user totot1
France
1 review
0 helpful votes
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February 15th, 2015

I am pleased to be able to give a very positive opinion about my purchase on creationwatches.com site. My Seiko SSC021P1 has arrived in a rather short delay and corresponds perfectly to my request.
I shall
Alain B.

Tip for consumers:
To avoid customs fees choose a simple (no express) shipment.
The pacel will arrive declared as a small price gift

Service
Value
Shipping
Quality
Thumbnail of user leol25
Hong Kong
1 review
1 helpful vote
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October 25th, 2015

At first, I was a little hesitant to buy watches online.
I was very satisfied with this transaction and the watch arrived a day earlier than expected, well packed with all the booklets and tags Really impressed by the customer service!

Thumbnail of user daveb73
GB
1 review
1 helpful vote
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May 1st, 2014

Dear Creation Watches,

Thanks for your excellent service. Good prices, quick despatch, and prompt
Delivery. Have ordered another watch from you today. I look forward to
Buying from you again. Finally, thanks for your excellent communication.
Have ordered locally and the service has not been as efficient.

Regards
Dave

Thumbnail of user roberts204
GB
1 review
1 helpful vote
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November 24th, 2014

I am really happy with my casio g shock. The bluetooth function also works well for me despite the mixed reviews i've seen. The price is still the lowest i find, and the postage was fast, and trackable.
Well done.
A+++

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielh127
Australia
1 review
0 helpful votes
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July 22nd, 2016

Received my watch from creation watches in record time, 3 days from order submission from Singapore to my door in Australia.
Best online shopping experience I've ever had.
Faultless & commendable customer service.
I initially ordered to a PO Box with the address in paypal, Raul & Vanya were lightning fast responding on email, I was immediately credited the amount I had paid so I could reorder & amend the address to a physical location where someone could sign for the package. Brilliant DHL tracking service.
Would absolutely recommend Creationwatches to anyone & will buy from again when I get my next time piece.
Thank you Vanya, Raul & Creationwatches for a great online shopping experience. Very happy with my purchase, am wearing it now :)

Thumbnail of user gb90
GB
1 review
0 helpful votes
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March 17th, 2017

Thank you for the great service, I can't recommend Creation Watches enough.
Good selection of watches, Very easy service, quick delivery and good value for money.
This is my third purchase from Creation Watches and many more to come. I'm a very happy customer.

Kind regards,
Miss G Balli

Thumbnail of user harrist6
California
1 review
0 helpful votes
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January 10th, 2017

I had a fabulous experience with this company. The order was processed almost immediately and the actual delivery did not take more than a few days. I could not be more impressed. The watch arrived as advertised with box, papers, etc in great shape. Great shop. Did I mention - great price!

Thumbnail of user gustavog8
France
1 review
0 helpful votes
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March 4th, 2015

I ordered the watch (casio PRW-3000) one monday night, and the following friday it had already arrived. Considering that the watch travelled half the world I was impressed by their speed. The packaging was perfect and the watch as expected from the description. So all in all I would not hesitate to buy again from CreationWatches and I highly recommend it, especially in view of the very competitive prices and watch collection.

Service
Value
Shipping
Quality
Thumbnail of user user4541
Greece
1 review
4 helpful votes
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June 17th, 2021
Verified purchase

One star is too much. I buy a watch as the site says free delivery and ask them about the costums fees they reply thats very low but when the package arrived in greece i had to pay double the price. Ask them to sent it back and refund me as i haven't took the package yet and the accepted. It's been over a month since they took back the package they doesn't give my money back and also they reply to mails with auto response that they working with their team for that. I will report them to the competent authority of their country

Tip for consumers:
Stay away from them the low prices don't worth the trouble

Products used:
i have nothing

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Xaris,

Thank you for sharing your experience with us.

As explained on our website, the shipping fees are paid by us but Import duties (if any) are the responsibility of the buyer. While we regret that you had to pay import de have no control over this since these taxes are charged by your customs authorities (and typically are the same as Sales tax or VAT that you generally pay for your purchases. Just that we don't charge you for these taxes in advance, but your customs do during delivery). On our website this is clearly mentioned next to the shipping option you choose for your order.

As per our records your payment has been refunded and should appear in your Credit card statement in due course.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user angeloa13
California
1 review
0 helpful votes
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December 21st, 2015

The product that I purchased was very well priced and came on a very timely manner, also came new and exactly as described on the description. I myself will continue to purchase products from creation watches.com and would highly recommend their products to anyone. ANGELO F.

Thumbnail of user hunterm12
Texas
1 review
0 helpful votes
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August 29th, 2013

I love my new watch! It looks even better than in the pictures.
This was my first time ordering from Creation Watches but I definitely plan on ordering again. The price was great, and I was incredibly impressed by how quick the shipping was.
Thanks!
Hunter

Thumbnail of user rohitj11
India
1 review
1 helpful vote
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November 21st, 2017

It was a pleasure shopping at Creation Watches. I received my Hamilton Khaki King in top notch condition with all the paper work and warranty. Already thinking of ordering a Seiko SRPA21 from you guys. Thanks!

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Rohit,

We are pleased that you loved the product and look forward to serving you again in the near future.

Regards,
Sally

Thumbnail of user mathieul12
Netherlands
1 review
0 helpful votes
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October 7th, 2023

First of all, it is super easy pirchasing. After decided which watch you go for. In a few clicks you purchased your item, super easy. The shipment took about 3 days, and there was a weekend in between. Super relaxed, super fast. The watches are priced extremely sharp, a super deal.
One thing you should pay attention to is the customs, in every country it is different what is being charged.

Thumbnail of user timg35
GB
3 reviews
4 helpful votes
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July 4th, 2015

I've lifted my thoughts on Creation Watches from an Email I sent to them earlier today:

"Just a quick line to thank you for the excellent service, and great product.
The watch arrived this morning, it took less than a week from ordering to receipt, I'd highly recommend Creation Watches to anyone who's looking for a new timepiece, and will be a returning customer in the not to distant future."

Overall, I'm very pleased with both my purchase and the service received,

Thumbnail of user girishr5
India
1 review
5 helpful votes
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January 4th, 2020

I have purchased almost half a dozen watches from Creationwatches. They sell absolutely authentic and awesome watches at really good discounts. I will surely continue to buy more watches from them. Thank you Creationwatches.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Girish,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user michaeln38
South Africa
1 review
1 helpful vote
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September 29th, 2014

Thank you so much for your great service! I was constantly updated on the delivery status and the watch arrived on time and in perfect condition. I will definitely recommend you. - Michael (South Africa)

Service
Value
Shipping
Quality
Thumbnail of user martinm74
GB
1 review
1 helpful vote
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November 12th, 2014

Thankyou for the excellent service, rapid response to my original enquiry > about the manufacturer's guarantee and then delivery of my Citizen Eco Drive > watch which arrived on the next business day.

The watch is working properly and is everything I expected.

Thumbnail of user emanuelec7
Italy
1 review
9 helpful votes
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January 14th, 2020

The watch has arrived in ten days from Singapore to Italy (and then 20 days waiting at the custom office, but this is normal during the new year holidays. Everything worked well, and the watch is perfect.
Definitely, I'll buy again from Creationwatches.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Emanuele,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user carlosm25
Portugal
1 review
0 helpful votes
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August 14th, 2013

I received my watch in perfect condition and super fast, delivery to Portugal in 3 days!
I also would like to note that it's my second buy at CreationWatches and all I can say is, 5 star all around experience! Thank you CreationWatches!

Thumbnail of user chriss243
Canada
1 review
0 helpful votes
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March 9th, 2015

The watch was fantastic! It arrived yesterday and was tucked in a comfy
Durable box of it's own. I showed it to my brother and he even asked if I
Want to trade it for his watch, no way! Again, thank you for the wonderful
Service and product!

Service
Value
Shipping
Returns
Quality

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Thumbnail of user jasonc29
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