• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user adele88
Australia
1 review
0 helpful votes
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May 27th, 2017

Just bought a great Seiko watch from creationwatches. They have a large variety of watches at excellent prices. The service is excellent. I got the watch on the third day of my order well packaged. They keep you informed of the status of your order. I bought a second watch and I am now looking at buying one for my wife.
Adel from Australia

Thumbnail of user jona372
Minnesota
1 review
1 helpful vote
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September 26th, 2012

I have purchased several watches from creationwatches.com, and been very satisfied every time. Their selection is huge, their prices are always competitive and often the best available, and the speed of delivery is always amazing. Highly recommended.

Thumbnail of user andrewt47
GB
1 review
0 helpful votes
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February 15th, 2015

This is the third watch I've bought from Creation and the experience could not have been better. A great watch at a great price and delivered safely halfway round the world in two days. Highly recommended and I'll be back.

Tip for consumers:
Spend plenty of time browsing. There's a lot to see.

Service
Value
Shipping
Quality
Thumbnail of user ibrahims25
California
1 review
0 helpful votes
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May 5th, 2016

It was one of the best shopping experiences ever for me.
I am so happy with your service and definitely I will consider you as my preference for the next purchase. Moreover, I will recommend you to all my friends.

Thumbnail of user fabiod4
Italy
1 review
0 helpful votes
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June 1st, 2014

> I found this online shop on the internet;
> moreover, I read good reviews about products and services at a well known watch forum.
> My experience has been very positive: convenient price, fast shipment,
> beautiful watch.
> Thus I recommend this shop for very satisfactory purchases.
>

Thumbnail of user maticp2
Slovenia
1 review
0 helpful votes
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December 17th, 2014

The prices are great, and the shipping is incredibly fast. They keep in touch with their customer, and they keep you informed on your order. They also have a lot of watches to choose from, and a well organized website. I strongly recommend this buisness.

Thumbnail of user cliffh19
GB
1 review
1 helpful vote
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November 12th, 2014

What can I say that has'nt been said before, the watch is first class and the
Speed of the delivery was amazing considering it had to come from singapore
To the uk in 3days yes 3days the service was spot on from creation watches.
Will definately order again from them
Thanks

Service
Value
Shipping
Quality
Thumbnail of user michaelk101
India
1 review
1 helpful vote
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August 5th, 2015

I had a very pleasant experience with CreationWatches. The site is very nice and detailed. The categories are populated nicely. I ordered a watch to gift to my father and he was delighted with it. Customer service is very very prompt to respond to the queries we send across; and they are very delightful to interact with.
I would recommend this site to anyone wanting to get a watch from them.

Thumbnail of user ulfh
Sweden
2 reviews
0 helpful votes
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September 19th, 2017

I ordered the watch last Monday and received it on Friday, super fast! I am
> very pleased with my watch, it seems to work very well! I have worked 4
> years selling watches in my youth so I know Seiko is a reliable brand, must
> have sold a couple of hundred Seiko´s. I will certainly choose
> CreationWatches next time I order a watch (... I´m a watch-aholic;-)

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Ulf,

The watches you purchased are among the best we have. Our packing section and our courier partner are both pleased with your appreciation of their hard work.
All the products we sell are below market price as we do not have to spend on glitzy expensive showrooms. We are happy to see your watch collection grow and look forward to serving you again in the future.

Regards,
Sally

Thumbnail of user philippet1
Belgium
1 review
0 helpful votes
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May 7th, 2015

Not the first time but also not the last time that we bought a watch by creationwatches.com.
Cheap prices and very fast delivery, take some 4 days to Belgium. Thank you very much for the great services!

Kind regards Philippe

Thumbnail of user dmitryt11
RU
1 review
3 helpful votes
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March 10th, 2018
• Updated review

Would rate it minus 5 star.
Totally fraud company which is stealing customers money.
I've ordered a watch in August LAST year. Order #******* with tracking RT*******SG.
Since than No package, no refund, even no more replies to my e-mails. Amazing story.

Creation watches, the Sing Post has refund you on 14th of August. Why don't you refund me after more then year of wait?!
Next time I'm in Singapore, going to go and kick your asses. We russians are quite touchy.

Guys, NEVER deal with this frauds unless you're fine with have your money stolen like this.

Tip for consumers:
Stay away

Thumbnail of user jasonc29
David K. – CreationWatches Rep

We always try to give best service to our customers. We regret inconvenience caused this time. We have started process with SingPost, please give some time once complete process will refund you soon.

Big REGRET about dealing with Creation Watches
February 14th, 2018
• Previous review

Guys, if you are in the market for a watch, I suggest you to STAY AWAY from this shop.

Ive purchased SKA371 end of August 2017 (order #*******).
And I never received my purchase.
It was lost somewhere during shipping with Sing Post. Not a big deal, happens every day perhaps.
As you know, If the item is not received - it belongs to sender and he has a right for compensation.
So normally, the shops refund you once it happens or send your purchase again.

But NOT Creation Watches.
Instead of this, Creation Watches simply keep replying with Were doing our best working with Sing Post. Please wait for update.
5 MONTHS passed, Guys. NO MONEY. NO WATCH. NO REFUND. NOTHING. Only endless wait without any result.

I suggest you to stay away form this lawless dealers. Dont risk your money here.

Thumbnail of user nikiforn
MK
1 review
0 helpful votes
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November 12th, 2019

I am very pleased with the purchase, since the watch (seiko sports snzh57) is gorgeous in real life. The package arrived in 10 working days, and that's the fastest ever from anywhere in Asia. Minus one star for horrible generic box and pouch. The description says "Shipped in Seiko watch box with all the watch documents"

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Nikifor,

We are pleased that you loved the watch purchase from our online store as well as our service. If you want original box, you can add box by clicking on ADDON and it will receive separately.
We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user rolfb6
Norway
1 review
0 helpful votes
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February 28th, 2017

It has been a pleasure shopping with Creation watches.
I am very happy with the seiko srp775, Beautiful, and runs well. Japan version at a good price!
And best of all was the incredibly fast shipping, ordered on Friday, received it on Monday, from the other side of the planet.
I am pleasantly surprised!

Rolf
Norway

Thumbnail of user gjibraelp
GB
1 review
0 helpful votes
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April 12th, 2014

Always 5 star service. Fast shipping, good communication and excellent seller. I wont hesitate ordering one again from creationwatches. Kudos to Rahul, Vanya and Sally for the best customer service they provided.

Thumbnail of user robh24
California
7 reviews
20 helpful votes
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January 24th, 2014

Although I must confess to never having made a "actual" purchase through this online company, I have visited the website on many occassions and I'm impressed! They do offer a wide selection of various "Brands" at a very competive price.

Thumbnail of user brigittes
Germany
1 review
1 helpful vote
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September 8th, 2013

Nice Hello from Germany. On Sept. 03 I received by fast delivery our 2 bought watches from CreationWatches. They completely fantastic service & communications including premium shipping by DHL Express for German customers was very pleasant and highly appreaciated. Great experience.
My husband and I myself like our new watches very much. Really happy. Shopping with CreationWatches is simply perfect. Really wonderful webshop, very recommendable.
Thousand thanks, of sure we will gladly shopping there again.
Brigitte

Thumbnail of user graemef1
GB
1 review
1 helpful vote
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April 17th, 2015

If you are looking for a Seiko, Citizen, Orient or Hamilton watch at the very best price available anywhere then make Creation Watches your first stop. Fully tracked DHL service from Singapore to Great Britain in only four days was included in the already amazing price (57% off RRP!). This easily makes Creation Watches the number one internet shop for the aforementioned watch brands. Genuine products at unbelievable prices with outstanding service - what more can you ask for?

Thumbnail of user conorn2
Australia
1 review
0 helpful votes
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April 18th, 2017

Easy and smooth experience purchasing the watch. Was amazed that the watch was at my door step within 2 days!
I would of really liked the choice of purchasing watch straps as well.
That aside I'll definitely be recommending this website to my friends and family :)

Thumbnail of user vladymyrv
Ukraine
1 review
0 helpful votes
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August 12th, 2013

Very long hesitated to order. But after much thought and doubts resolved. Placed an order with free shipping and no pity.The product came less than a month. Excellent quality watches. When abbreviating remeshek authorized service confirmed to me that the watch brand. If you liked the watch is ordered without hesitation. I also want to mention dobrosovisnost seller. I am very glad that I found this shop.

Thumbnail of user mathijsv1
Netherlands
1 review
1 helpful vote
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September 15th, 2012

Recently bought a Seiko SRP139K1 and SRP178J1 at creationwatches.com. Both for great prices, and delivered super fast! (Free shipping!)
Even the shipping process is closely monitored, so you can be sure everything will go smooth.
Very extensive collection, go have a look.

Thumbnail of user bens55
Michigan
1 review
0 helpful votes
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September 17th, 2013

They do deliver your purchase quickly, but after that you are done. My watch had a manufacturer's defect in the movement. I had to pay ($50.00 USD) to ship it back to China and pay to have them fix the watch ($20.00 USD) and pay to have them ship it back within 8 weeks ($16.00 USD) and it was still under their "warranty". I get the watch back and it still has the same problem. Their solution is to send me a new movement and I can have someone in the states install (another $50.00 USD). I have been waiting 12 weeks for this movement and all they can tell me is that I have to wait. Chalk this up to lesson learned, I have now spent more on this watch that I would have if I had just bought it in the USA with a standard manufacture's warranty. These people have NO concept of customer service.

Thumbnail of user williamd15
India
1 review
1 helpful vote
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May 3rd, 2012

Order arrived in a very timely manner. I was impressed with both service and quality of product. The item truly reflected the information on your site and met all expectations. I intend to place another purchase very soon. Thanks. It is nice to place your trust in someone and have this trust honored.

Thumbnail of user brucel20
GB
1 review
0 helpful votes
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March 8th, 2014

The service, goods and communication with this company are second to none. The goods arrived within 4 days of ordering, well packaged and damage free. Delivery was free with DHL who also were excellent with their communication. I thouroughly recommend this company and will be using them again for my next watch purchase.

Thumbnail of user miked191
Mike D.
New Jersey
2 reviews
0 helpful votes
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June 28th, 2016

I received the Hamilton Jazzmaster Viewmatic I had ordered in perfect condition and in record time considering it traveled half way around the world... Could not be happier! Great price, beautiful watch and superb customer service. Definitely will be shopping here again soon. Thanks so much!!!

Thumbnail of user dmitrys
RU
1 review
0 helpful votes
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August 14th, 2013

The order was promptly shipped from Singapore
(by SpeedPost, $ 31 with a discount), after 3 weeks received a parcel in the far north of Russia.
Orders received in excellent condition.
Gift of time to arrive at a birthday!
Thank you!

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Thumbnail of user jasonc29
David K.

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