• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user vladand
Serbia
1 review
1 helpful vote
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November 28th, 2013

This message is for all the people who want to buy original watch and do not know where that do it. Creation Watches for each recommendation because you get original watch in original packaging with instructions and guarantees, while you maximize respected by the people who work in the company (special greeting for Nate). Ducic Vladan Serbia

Thumbnail of user martys30
Belgium
1 review
0 helpful votes
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July 12th, 2016

I ordered the watch in Singapore and received it 4 days later in Belgium! And for free travelling! A very good point for me! The watch was exactly like the description, beautifully placed in its original case with the documentations and guaranties. 10/10! Everything is great! I hardly recommend creationwatches.com!

Thumbnail of user nickp156
GB
1 review
0 helpful votes
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November 29th, 2018

I advise everyone thinking of buying a new watch to steer well clear of Creation Watches. Don't be enticed by the low prices. Pay the market price from a reputable dealer and get a better deal.

I bought a SNE439P (solar divers watch) which was obviously faulty from the start. The company does not reply to my emails. They know there is nothing I can realistically do from the UK. In my opinion they offer totally merchandise and have absolutely no after sales customer service. DO NOT BUY FROM CREATION WATCHES. You have been warned.

The rating should be minus five.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Nick,

Please be assured all our watches are 100% authentic and we deal only in genuine watches. We buy watches in bulk from our suppliers which explains our low prices compared to others. All watches sold by us carry a one year international manufacturing warranty.

We always try to give best service to our customers. Sometimes reply gets delayed. We regret any inconvenience caused.

If you have any query please contact to us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user vindk1
India
1 review
1 helpful vote
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November 28th, 2019

Fine selection of watches, at reasonable prices. The online purchasing experience was good and it was dispatched promptly. I paid for the order on 23rd Nov and had the watch in hand by the 27th, to India. Of course, one has to factor in the customs duty to be paid- one has to trust what DHL says they have paid to customs to clear the item. It seems higher than what I have calculated. It may be because the category has been mentioned as 'precision tool'. Even so, it was cheaper than what it is priced locally in India, from the dealership.
My only gripe is that my phone number could have been mentioned in the airway bill, which would have helped the courier to locate me.
Will recommend.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Vind,

We are pleased that you loved the watch purchase from our online store as well as our service. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We regret that you had to pay import duties.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user deanm64
Georgia
2 reviews
0 helpful votes
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June 4th, 2015

I've ordered two watches in the past two weeks, a Citizen Ladies Diver and a Seiko Men's Diver. In both cases, CreationWatches.com had exactly what I was looking for, and with the best online prices. Delivery to the US was within 5 or 6 days with DHL tracking provided, and the watches were packaged well.

Thumbnail of user oliveru1
Germany
1 review
0 helpful votes
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January 21st, 2014

The order was a pleasure! Shipping was super fast and delivery - in spite of german customs - easy and troublefree. The watches are unbelievable. When I have a closer look at my new BFK - I think I'm going to throw IWC, AP and Rx to the garbage. It's awesome, what the Japs can offer for the money.

Thumbnail of user timb79
Australia
1 review
0 helpful votes
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April 10th, 2015

I have just received the watch from DHL early this morning. The watch is stunning and so was the price. I dont know how you do it, but I am so happy you do. This my 3rd watch from you, and i imagine not the last. You make my "weaknesses" affordable!

Cheers

Thumbnail of user susanh82
GB
1 review
0 helpful votes
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October 11th, 2014

Great watch at a great price, arrived within a week, great communication
> from you. I have already ordered another watch from you as I am so pleased.
> I will be recommending you to my friends and family, many thanx Suzie

Service
Value
Shipping
Quality
Thumbnail of user andreasm20
Germany
1 review
0 helpful votes
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July 18th, 2017

Everything was just fine. The purchase arrived well within the announced time (4 days), and I´m very happy with the Seiko SKX009J. The price was - tax etc included - the best I could find on the internet.

Thumbnail of user zdenekc
Germany
1 review
0 helpful votes
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January 7th, 2015

It was a pleasure to buy Seiko Watches at your shop. Within 3 days it
Arrived from Singapur to the Czech Republic without any issues. I am happy
With my purchase. Thanks a lot.

Zdeněk Čermák, Prague, Czech Republic

Service
Value
Shipping
Quality
Thumbnail of user davidb258
GB
1 review
0 helpful votes
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February 2nd, 2015

A first class company. Creation Watches have an excellent formula in providing an incredible range of high quality watches, my experience was a faultless journey from order to receipt of a Seiko skx007j in perfect condition and operation. I highly recommend Creation to all for their incredible range of products, first class service and unbeatable prices.
David Bircumshaw

Thumbnail of user vincentl88
GB
1 review
0 helpful votes
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September 23rd, 2019

I ordered a Seiko SKX007 and the watch arrived within 4 days. The watch is genuine and excellent quality. This is the second watch I have purchased from CreationWatches.com and I will be purchasing from them again in the future.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Vincent,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user simonc63
Ethiopia
1 review
0 helpful votes
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June 2nd, 2016

Not the first time I have used Creation Watches for a very competitively priced item and will not be the last time, fast efficient service, great communications throughout and simply a great way to make purchases.

Thumbnail of user rodneyg20
Mauritius
1 review
1 helpful vote
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December 12th, 2017

Dear Sir,
I am very pleased with my recent purchase of a Seiko
Watch which was received in perfect condition by
Registered post.
Thank you for your excellent service, we shall certainly
Use Creation Watches again in the future.
Regards
Rodney Gething
Mauritius

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Rodney,

We are pleased that you loved the Seiko purchased from our online store as well as our service. We look forward to serving you again in the near future.

Regards,
Sally

Thumbnail of user konstantinosv1
Greece
1 review
0 helpful votes
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May 19th, 2016

I received the watch at the expected date. Shipping was ok. The experience was very good. We exchanged a lot of emails about changing the shipping. I was a little dissapointed that the watch did not have a box!

Thumbnail of user steveng108
Norway
1 review
0 helpful votes
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June 20th, 2017

I'm very satisfied with my shopping experience with you. Very fast delivery and very easy navigation on your website. I'm very happy with my watches and i will definetly order from you again in the future.

Thumbnail of user richards245
GB
1 review
0 helpful votes
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July 2nd, 2016

This was my first purchase from Creation Watches and I was very impressed with how it all went. The Watch was well packed and arrived very quickly taking less than 4 days from when I placed the order. The DHL Express service is excellent with very clear tracking information. The Watch itself is superb and I would have no hesitation in recommending Creation Watches.

Thumbnail of user jp68
Ohio
1 review
1 helpful vote
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February 20th, 2014

I had a great experience purchasing my watch from Creation! I was skeptical
At first ordering from overseas (Shipping can take FOREVER). But after
Reading the other customer reviews I thought I would give it a shot. TOP
NOTCH service from the day I ordered to the day it arrived. In 4-days to
Ohio! Great communication I will be buying from Creation again!- Jude

Thumbnail of user marki44
Australia
1 review
0 helpful votes
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January 3rd, 2017

Just received my Seiko Solar Chronograph. A beautiful, functional and genuine Seiko. Creation Watches were excellent during the transaction and the watch was shipped quickly despite it being Christmas and New Year. I recommend Creation Watches to anyone needing a good, new, genuine watch of any brand.

Thumbnail of user sivananthans
Sri Lanka
1 review
0 helpful votes
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January 25th, 2017

You have kept to your promises as stated in your mail I received my watch in 3 days after ordering.
An excellent job done. The watch was excellent and neatly packed and a superb selection.
I will definitely recommend to my friends to order from you.
Sivananthan Shamugarajah.

Thumbnail of user gerardom18
Spain
1 review
0 helpful votes
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January 17th, 2017

The shipment have been extremely fast, i´m very impressed at this point. The watch is as beautiful as i expected for, and the price i paid it seems to me very reasoneable.

Everything ok about the comunication and atention on their side so, it will be a pleasure to me deal with them again.

Thumbnail of user runes15
Sweden
1 review
0 helpful votes
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January 30th, 2014

I ordered the Seiko skx007, it took only five days until i got it (Norway), couldnt be more happy with the watch, price and delivery:-) This isnt the last time I will shop at Creation Watches! Greetings from a very satisfied customer:-)

Thumbnail of user williamw40
Canada
1 review
1 helpful vote
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August 21st, 2013

I just received my Seiko Land Shark from Creation Watches, and it's in excellent quality and condition. I'm quite happy with it. It's my first Stainless Steel watch as I'm used to wearing Titanium, so the weight of the Stainless Steel took a about an hour of getting used to.

It took only 6 days from order to box opening. Shipping only took 3 days to Canada, but it did take Creation Watches 3 days to process my order; I suspect they were quite busy, so if the watch was shipped the same day as my order than it would have taken 3 days total.

Over all thoughts,
The crew at Creation Watches were courteous, friendly and helpful. Their products are good quality and shipping is FAST, FREE and No Duty!

Very happy, Thanks Creation Watches.

Thumbnail of user mrk11
Norway
1 review
1 helpful vote
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November 23rd, 2015

The watch was ordered on Monday evening and arrived in Norway Friday afternoon. The 'Sun & Moon' watch looks great and the ordering process and shipment with DHL was smooth and efficient. Regards, K. Nace

Thumbnail of user davids547
GB
1 review
0 helpful votes
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July 2nd, 2016

I have never purchased from Creation Watches, until recently.
I placed the order on Sunday, and the watch was delivered by DHL on Thursday morning, terrific service considering it was being shipped from Singapore to UK.
If I am in the market for another, I will certainly consider them again.

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