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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 17th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
10/10 Customer service, what can I say other than I will be back to order very soon! Watch arrived in the time scale and was the cheepest I could find.
Watch - 100% Authentic Orient Bambino open heart (JDM)
Box - 100% authentic genuine Orient box
Packaging - 10/10
Delivery - 10/10
Watch came with genuine Guarantee card + stamped by dealer
CONS:
The import duty was half the original price of the watch! This nullifies the only reason why you'd wanna buy from a grey market dealer and not from a Authorised Dealer. A little bit more transparency regarding this would be appreciated.
Overall Experience: 7/10 ( -3 for the huge import duty)
Dear Chandan,
We are pleased that you loved the watch purchase from our online store as well as our service. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. We regret that you had to pay import duties.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
My name is Giagu Luca, and I'd like to share my positive experience with CreationWatches. I was skeptical, because I'm from Italy and CW ships from Singapore, and I was afraid of shipment and custom fee, but I ordered a seiko skx007, at a very low price; after only 5 days, I received my watch full of Seiko warranty. I had no problem with the shipment and at the custom I had to pay a little fee, with no problems because a very thing is made by DHL. I recommend this site because of their seriousness and fastness,
L. Giagu
I havn't any problem with shopping from CreationWatches. Excelent Service, Delivery on time and Great Watch Value.
Only make sure that if you choose DHL delivery service, you may pay additionnal fee & tax. For me i choosed Registered AirMail and i waited for 3 week.
Dear Brahim,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I have brought several watches from them (Seiko)
The prices are GREAT the service/delivery is FANTASTIC
And the comms is first class
I would NOT hesitate recommending them to anyone
Regards
Tony Mancini (UK)
Tip for consumers:
Don't hesitate buy your watch NOW √√
Hello. I bought two seiko watches. Only one came and its been 3 weeks since they responded to me. I told them everyday for the past week im done with this company and i want to return the watch i have and a refund for the one that is missing. Not one person has responded to me. This is a false advertising site and they will take your money and not send you what you ordered. I cannot believe this right now. I WANT A REFUND AND LABEL TO RETURN THE ONLY WATCH I RECIEVED.
Dear Maison,
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. And email address that would have been associated with your Order. We will ensure that your issues are addressed.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I am very happy I bought the watch from CreationWatches. Price was very competitive, shipment was very fast and tracking very easy.
I now have the Citizen watch I wanted and I am very happy with it.
I ordererd a seiko from creation watch, price being 6000. When the watch arrived at my country, then i got email to pay 6000 further as customs.
Dont be fooled, buy from local dealer
Dear Dha K,
Sorry for any inconvenience caused. We always try to give the best service to our customers. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. (Please note that in most cases import duty gets triggered based on value of the item being imported.) We have no control over this.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Second time I have ordered from creation watches.com and like the first I was very impressed by speed of delivery and quality of service, highly recommended.
Product received in 3-4 days or so and received in a sturdy and well packed box. Original box provided with international warranty too. Would like to buy again from creationwatches
The service I received was excellent, the watch arrived promptly and at an
Excellent price. I would definitely consider purchasing a watch from
Creation watches again. Thank you very much
I could change my order before shipping without any problems.
Then, the order was very fast shipped.
The watch is as describe online.
Very good experience!
I was delighted with my order. The prices are incredible and my order to the UK arrived within 10 days. Highly recommend and will be ordering from them again soon.
Really good service, the watch arrived quickly and in perfect condition with all of the associated paperwork. I'll be using them again and have recommended them to friends and family.
Very good online store!
I like this place,
I bought a watch and I would highlight the good service and fast shipping, plus incredible prices
Really recommended, I´ll buy again
Congratulations and thank you for your speed.
My purchases are delivered very quickly and well packaged.
The watches are of excellent quality.
I already bought 12 watches and no problems
Tip for consumers:
GO not wait
12 purchases without problem
Great service, very fast shipping, good price, and a beautiful watch. I will absolutely recommend this vendor and will buy again here in the future.
Keep up the good work!
Just recieved my third watch, again perfekt service, fast free delivery and prices are better than most. Really pleased, thanks again creation watches
All said and done, I got a great deal on a beautiful Hamilton watch. However the order process through their website was a pain in the butt. They debited my bank account, but kept delaying the shipment of my watch for two weeks. I got the Christmas gift a week after Christmas even though I ordered it with plenty of time to get it. They kept trying to confirm information they already had, each time putting the delay back on me. I would have to keep checking my email to make sure I wasn't delaying the shipment due to them confirming info again and again. They claimed to call me, which they didn't, and because I didn't answer. Delayed again. They finally did call and I had to accept and pay for an international call, just for the rep to again confirm the same info again.
Bottom line, order from their Ebay store since bad service like this can affect their seller score. Reviewing service from their website can only be done through third party sites like this, and I'm sure they dont care about that. I'm sure they care about their Ebay seller rating..
Tip for consumers:
Dont use the website, use their Ebay store so you can rate their service
Products used:
Hamilton watch
Dear Dennis Moore,
Thanks for your review and sorry for the inconvenience caused to you.
We always try to give the best services to our customers, And in this case of your order, we would like to inform you that we have a standard process to verify any order before shipping it. So as per that we had to call you regarding your order verification, But we didn't get any update from you on time, also we have asked you before shipping your order for confirmation that it will be not easy to deliver before Christmas and you requested to ship it, so we did that.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
My recommendation for this site. Watch arrived in adreed time and everything is as described. Communication with seller is really good and i have recieved all of the informations accordingly.
Dear Nenad,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I received my SeikoSARB033 and I am really satisfied with it, the watch is authentic as you described the price is really good and your customer service is great. I am sure I will recommend your company to others and I will choose to buy again from you in the future
This has been an absolutely wonderful experience and the watch is as advertised. Delivery was speedy, and I will shop with you again in the future as well as recommend you to friends.
Very easy to use website, excellent prices and super-fast delivery to the UK.
Very impressed and will be ordering again and sharing this good experience with others on the watch forums.
Thank you.
Extremely fast service, ordered and received the product in the blink of an eye (of the week-end). Decent packaging which did the job, and responsive customer services, what else is there to ask?
Gain trust and grow your business with customer reviews.
Dear Ryan,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally