• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user yusnerizalm
Singapore
1 review
0 helpful votes
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December 6th, 2016

My order was delivered fast. First time buying from Creation Watches. Their customer service was helpful (I contacted them via email). I'm hoping to buy again in the future. Recommended.

Thumbnail of user simeonek
Switzerland
1 review
0 helpful votes
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February 23rd, 2015

This website is like coming home to Emma Watson playing xbox wearing nothing else but your favorite dress shirt while there is pizza waiting for you... "it's just that good!"

Thumbnail of user carlt273
California
5 reviews
2 helpful votes
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November 17th, 2016

Had several purchases with this store, great prices, fast delivery. And the watches we got work without a single problem for a long time already mentioning many extreme situations they`ve been in.

Thumbnail of user es727
Spain
1 review
0 helpful votes
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May 21st, 2015

Excellent watch, in perfect conditions, very fast shipping, and a very happy customer. Definitely will return shopping at Creation Watches. Overall highly recommended.

Thumbnail of user edwardm50
GB
1 review
0 helpful votes
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October 18th, 2013

Great watch at the best price to be found. Very fast delivery. No customs charges. What more can I say except I would most certainly look here first before I looked elsewhere.

Thumbnail of user mohamede23
Belgium
1 review
0 helpful votes
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November 30th, 2016

This is the second time I buy a watch on this site and still happy, nice price and very quick delivery to Belgium (4 days!).

Thanks again for your excellent follow-up

Service
Value
Shipping
Quality
Thumbnail of user thomasb141
Norway
1 review
0 helpful votes
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December 17th, 2015

We have over the last years purchased several watches from Creationwatches, and every single one of them has lived up to our expectations. The service and communication is flawless - thank you.

Thumbnail of user veronicas9
Australia
1 review
0 helpful votes
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September 18th, 2012

My watch orders always come on time, specially when I am rushing to buy a present for the family, they came so quick and the prices are affordable and free shipping!

Thumbnail of user danielb230
Australia
1 review
0 helpful votes
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March 28th, 2017

I'm reallybhappy that creation watches are friendly and helpful, especially Sally.
Ordered a Japan made Seiko and thet droped it to DHL by the end of day which is great. Received the watch with a warranty card and I'm happy.
Please keep the low price and I will be back to buy nore watches for myself and my family:)

Regards,
Daniel

Thumbnail of user oyvindm
Norway
1 review
0 helpful votes
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June 20th, 2017

I'm very happy with my experience! Received (in Norway) within 4 days after order was placed. Very well packaged. Beautiful watch with papers and all. Will recommend CreationWatches to anyone!

Thumbnail of user saleemk6
India
2 reviews
1 helpful vote
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August 21st, 2017

I bought a seiko5 automatic watch after paying through PayPal. Choose DHL as my courier. Instead of 3to4 days delivery its almost 20 days. I got email from DHL stating that I have to upload KYC statements and have give self declaration that the single piece of watch is not for business purposes. What the heck? After some days another email to contact DHL. Called them only to know that I have been imposed 38% customs tax overall, and 14.58% gst. I must be ready to pay the amount when the courier person visits me.
With all the total amount I get the watch here in India which gives complete warranty with a reasonable returns policy. No customs harrasment and courier adamant attitude.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Saleem,

We are pleased that you liked the product, pricing and the experience. Sometimes shipping delays can occur and on our part, we will continue to do our best to iron out delays. We look forward to serving you again in the near future.

Regards,
Sally

Thumbnail of user paolag
Switzerland
1 review
0 helpful votes
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August 20th, 2013

Hi! I bought two watches from you. They just arrive home! Citizen EW2101 59B and AT0796 54E. I love them! They came with international warranty and manual instruction, in citizen gift box. Very well packaged.
Everything is fine. Great value! Super fast shipping! 3 working days! And didn't have to pay extra charges! No tax!
I will recommend this site to everybody! Great communication! I had many questions before buying, and they answered me very fast! I have finally decided to buy in creation watches because of the great reviews i've readed about them.
Thank you!

Thumbnail of user williep13
GB
1 review
0 helpful votes
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May 28th, 2015

Very quick delivery, great customer service, very cheap. And an excellent product. I was kept fully up to date at each stage and had absolutely no issues. Extremely happy

Service
Value
Shipping
Quality
Thumbnail of user terletl
Canada
1 review
0 helpful votes
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July 17th, 2014

Very happy with purchase, watch shipped quickly and delivered in 5 days. Accuracy is +2 seconds fast right now, to me is very impressive.

10/10 would shop there again.

Thumbnail of user georgek91
Greece
1 review
0 helpful votes
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October 13th, 2016

I have just received a gorgeous Seiko 5 with all its papers including the international warranty. Your service remains on top therefore I trust you. Thank you.
George K.

Thumbnail of user taip7
California
2 reviews
0 helpful votes
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September 11th, 2020

Bought a watch to a US address, got it within a couple days, super fast considering out of country shipping. Watch was as expected. Good experience, will buy again.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Tai,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user lennartb
Sweden
1 review
1 helpful vote
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October 10th, 2013

This time I did purchace a SKX781 (OM), and ones again a superb order handling! Fast response from order to "shipment pick up". Then a very fast transport to my adress, no holding time in customs. Very smooth shipping with DHL Express. After arrival I did spend a smaller amount at the local jeweler to adjust the bracelet (I don't touch the pin & collar type myself). So I now carry my new "monster" and is very happy with the purhase and will most probably come back with more orders! The day after I received my watch my colleague did put an order to you and today I have convinced also another colleague!

Kind regards // Lennart

Thumbnail of user timofeyn
RU
1 review
0 helpful votes
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August 17th, 2014

This was my first experience with CW and I want to say that I liked it very
Much. You helped me to solve the issue of the choice!
Warranty is on board.
Delivery is fast.
Quality is ok.
Price is fair.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cristim3
Viet Nam
1 review
0 helpful votes
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March 21st, 2017

Raul, Vanya, Jason,

Excellent customer service team. This the 3rd order we've made in 3 yrs. Twice for us and one as a gift. We received the order after a hold up at VN Customs. The watches are preforming well, My wife and I are happy with them. You have a good team there. Job well done again as before.

Thanks
Cristi Mezin

Thumbnail of user jonass25
Sweden
1 review
0 helpful votes
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March 16th, 2014

I received the watch surprisingly quick hence I live in Sweden: D
I am very satisfied with the service you have provided from start to finish. I have already recommended you to my friends: D
And I will definitely buy my next watch from creationwatches.

Thumbnail of user jasonh94
GB
1 review
1 helpful vote
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September 17th, 2015

I have to admit having never heard of creation watches I was a little dubious ordering a watch from this company, especially when the watch I ordered
A seiko kinetic divers watch
SKA369P1
Was on offer for £141
At least £75 cheaper than on any other site I could find
I had my doubts.
Boy was I proved wrong.
Excellent cutover service
Excellent delivery
And the watch is just perfect.
Completely happy
Will definitely be using creation watches again

Thumbnail of user nenade
Croatia
1 review
0 helpful votes
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February 24th, 2015

I ordered a Seiko SNKL09K1 watch from CreationWatches because I was told that CW is one reputable site with good prices and security. And everything and more is truth. They are very kind and professional, prices are very good, their services are prompt and everything is superb. Watch was in pristine condition and I am very satisfied with it. I would recommend CW to all my friends and other people who want to buy watch. And next time I will buy from CW. All in all, an excellent expirience!

Service
Value
Shipping
Quality
Thumbnail of user jonash18
Norway
1 review
0 helpful votes
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October 18th, 2012

It went only 2 hours from I ordered my watch untill it was sent. Great customer service and a lot of nicely priced watches. Only reason why I not give it 5 stars, is because they use FedEX. FedEX international seems OK, only two days from Singapore to Norway. But FedEx Norway is absolutely hopeless. They've had the watch for 5 days, and their distribution central is about 40km away from my office, and I still have no watch. So FedUP by FedEX.

Thumbnail of user lisaw60
Australia
1 review
0 helpful votes
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June 19th, 2014

The payment was so easy and the watch arrived in just a few days. I have been so happy with this experience that I plan to use creation watches for all our future purchases.

Thumbnail of user robertj44
GB
1 review
0 helpful votes
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November 23rd, 2013

I could not have asked for better - I searched the 'Net' for the Best Price and got it at CREATION WATCHES, I paid about half price for a top quality Seiko - which arrived safely and on time. I got exactly the same watch as retailed in UK, with all documentation and guarantee, but so much cheaper.
I also sent them a couple of e-mails prior to purchase and these were answered extremely quickly and thoroughly.
This is the first time that I have completed such a review - I would recommend CREATION WATCHES most highly.

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David K.

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