• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user geralda17
South Africa
1 review
0 helpful votes
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April 19th, 2017

The service from Vanya and Raul@ Creation Watch was EXEMPLARY.
The watch arrived eight days after placing my order. The only hold-up was with DHL as the delivered the watch to my old address. Someone there did not read their notes properly so that added two days extra to get to me. I will however give them a gold star as they delivered it on Monday 17 April which was a public holiday (Easter Monday).
It's very nerve-wracking to order an expensive item, whatever it may be (in this case a Seiko divers watch), from Singapore all the way to Cape Town, South Africa.
My biggest worry was how much extra I would have to pay when it passed through South African customs. Ultimately I paid the equivalent of approx USD 42.00 (ZAR 556.00) which was about 9% of the insured value.
The watch was very securely wrapped and packed with great care and attention.
I am wearing it now and loving it.
THANK YOU TO ALL CONCERNED!
Best
Gerald.

Thumbnail of user johnc357
California
1 review
1 helpful vote
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July 30th, 2015

Creationwatches have delivered to me a wonderful watch from Japan in a quick and efficient manner. I will be using CreationWatches again as a result of this experience.

Thumbnail of user deeptangshub
India
1 review
0 helpful votes
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March 22nd, 2017

I was pleasantly surprised that all the good reviews given by the rest of the users were actually true.
Heavy discount + super fast delivery + accurate product.

Thumbnail of user apw1
GB
1 review
2 helpful votes
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April 2nd, 2019

Creation Watches a wonderful retailer of quality, genuine wristwatches. I'd recommend them without hesitation, having bought from them may times over the better part of a decade. A+.

Tip for consumers:
Be sure you know the customs rules that apply in your territory before purchasing, as Creation are not responsible for this. Be smart, be happy.

Products used:
Various Seiko and Orient-branded wristwatches.

Service
Value
Shipping
Quality
Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Customer,

We are pleased that you liked the experience. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user jarik8
Finland
1 review
0 helpful votes
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July 20th, 2014

Excellent and reliable service. Everything went really smoothly from ordering to receiving the product and delivery was also fast. Definitely going to keep using Creationwatches in the future.

Thumbnail of user michaell239
GB
1 review
0 helpful votes
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November 15th, 2016

I'm in the uk and was hesitant about buying from abroad but I needn't worry it was easy cheaper and was delivered within a week The watch looks great I'm sure my wife will be happy with a Christmas present it come with instruction book warranty card and boxed packaging was great watch was well protected can't one for much more than that I would definitely recommend creation watches

Thumbnail of user joh6271
GB
1 review
0 helpful votes
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January 29th, 2015

Very, very quick and excellent service. I would definitely recommend you to others and buy from you again. A lovely watch, which my husband is extremely pleased with!

Service
Value
Shipping
Quality
Thumbnail of user simonx
Sweden
1 review
0 helpful votes
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February 27th, 2015

I purchased two orient watches. Cheapest in this two models, ordered sunday, arrived thursday morning in sweden. I am very satisfied and Will for sure use creation again.

Thumbnail of user jakubd5
Slovakia
1 review
0 helpful votes
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December 22nd, 2014

Great service :) shipping was way faster then I expect. Communication was really good. Watch itself looks really nice - great value for the money. I´ll deal with creationwatches again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgek21
Greece
1 review
0 helpful votes
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November 15th, 2012

I would like to thank you first of all for delivering the watch so quickly and in perfect condition and second for your patient answers to my e-mails. I am sure that i will buy again.

Thumbnail of user davidh471
GB
1 review
0 helpful votes
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February 21st, 2017

Having looked all over the Web for the watch of my dreams the choice became easy! Creation made viewing, pricing and paying a comfortable and effortless process! Delivery was swift and efficient!

Thumbnail of user nickn27
GB
1 review
1 helpful vote
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October 27th, 2015

'This is the second Seiko Prospex I have bought from Creation Watches and as I expected it arrived incredibly quickly and with no fuss or any issues.
A great time piece at a great price! '

Thumbnail of user tanc2
Portugal
1 review
1 helpful vote
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January 18th, 2014

I must confess, I was a bit aprehensive, but now I am amaised by the
Professionalism. The watch arrived in percfect conditons, it's authentic and
It just too 4 days to get it from Singapore to the Azores. Simply Uau!
Will be buying from you soon, and definitely recomend you services.
Tania Camara ( Portugal-Azores)

Thumbnail of user jeremyn6
Australia
1 review
0 helpful votes
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July 21st, 2015

I recently purchased a SEIKO SNZF17J1 from Creation Watches and was very happy with the service. The watch arrived to Australia within 2 days! I highly recommend them and look forward to purchasing another watch through them soon.

Thumbnail of user joell24
Estonia
1 review
1 helpful vote
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March 19th, 2014

Great prices, easy to deal with, superfast shipping (Wednesday night to Monday noon, Singapore to Sweden). Will without any doubt return to creationwatches the next time I'm buying a watch.

Thumbnail of user jacks361
GB
1 review
0 helpful votes
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March 7th, 2015

Ordered a Seiko chronograph on Sunday night and took delivery of it Thursday. Arrived in perfect condition with instructions and guarantee card from Seiko.
Recommended.

Thumbnail of user runes14
Sweden
1 review
1 helpful vote
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December 11th, 2013

I have done one deal at creationwatches. Free shipping from Singapore to Sweden. Fast, smooth and flawless delivery. I am very satisfied.
Rune Sjoedin, Sweden.

Thumbnail of user robertr69
Spain
1 review
1 helpful vote
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October 24th, 2013

I am very sceptical about purchasing from websites but was recommended by a friend. The oreder was accepted immediately and the watch arrived unbelievably quickly

Thumbnail of user estebanp5
Spain
1 review
0 helpful votes
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February 25th, 2015

Thank you very much for the fast shipment of the two nice watches I´ve just
Bought you. Only five days. Amazing!
I do like them very much!
I´ll buy you again. Sure!

Esteban (from Spain).

Service
Value
Shipping
Quality
Thumbnail of user manishs58
India
1 review
6 helpful votes
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March 19th, 2019

Thanks for fooling me the watch I received is totally fake. The making is from $#*!ing China. $#*!. I sent many emails but I didnt not receive any response. Refund my money take back your $#*!ing fake watch. ASAP

MOREOVER THE CONTACT NUMBER YOU MENTIONED FOR INDIA DOES NOT EXIST. I TRIED MANY TIMES.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Customer,

Please be assured all our watches are 100% authentic and we deal only in genuine watches. All watches sold by us carry a one year international manufacturing warranty.

We would like to inform you that some part made in Japan and some in China.If you are not happy you can send watch back to us for return/exchange, we have 30 days return/exchange policy.

We do not have phone support, communicate via emails only. Please do write here for your query.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user marcoa23
Germany
1 review
0 helpful votes
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May 1st, 2017

The watch I received was damaged. The enameled dial was printed poorly and was loosing color on several locations.

The company denied any reasonable communication and did not act properly (no discount).

NO RECOMMENDATION

Thumbnail of user paulk140
Illinois
1 review
0 helpful votes
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May 22nd, 2016

I was skeptical at first about this website but it turned out great! I ordered a Seiko watch from Chicago and it arrived in a few days. Perfect description and product!

Thumbnail of user alexj43
California
1 review
0 helpful votes
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August 11th, 2014

I was very pleased with my experience shopping at CreationWatches. The site is
Easy to search, has a great selection and I'm impressed with the speed with which my order shipped.

Thumbnail of user zulhardyr
Singapore
1 review
0 helpful votes
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February 25th, 2015

I had a good shopping experience. The Orient watch I bought was really nice and affordable as well. The delivery was quick and all original documents were attached as well.

Tip for consumers:
Check out the deal of the day for greatly discounted watches.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aaronf292
Minnesota
1 review
0 helpful votes
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January 30th, 2022
Verified purchase

I'm very pleased with the price, product, and service received here. The watch they sourced for me was exactly what was advertised and what I wanted, and they had the most competitive price online.

Products used:
Orient Kamasu wristwatch

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Aaron,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

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