• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 17th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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Reviews that mention popular keywords

creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user pulkitk
Australia
1 review
0 helpful votes
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December 7th, 2014

Just purchased a watch and it shipped to Melbourne in 3 days flat. The watch looks stunning, and it arrived unblemished and packed with all original documentation including warranties.

CreationWatches' packaging and delivery efficiency is commendable. The product was packed neatly in sufficiently protective packaging.

I would also like to praise their customer service. I received prompt replies to all my email queries before the purchase and during the shipment. They even followed up to check if I received the watch fine and was satisfied with my purchase. Top notch service!

I highly recommend them. Looking forward to more purchases in the future.

Tip for consumers:
Keep looking out for discount codes scattered throughout their site. The sale pages on the left sidebar have descriptions at the top which may include coupon codes that apply site-wide.

Service
Value
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Thumbnail of user carlosl53
Florida
1 review
0 helpful votes
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January 24th, 2017

Everything work out excellent. I need to say that I was a little bit worried about the border and the taxes but at the end everything ended up finishing as planned and the shipment was very fast.

Thank you so much and this watch is not going to be the last one from your website.

Service
Value
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Thumbnail of user gregs77
GB
1 review
0 helpful votes
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June 7th, 2015

The whole shopping experience with creation watches was flawless, absolute perfection, super fast delivery, and the watch itself is superb, theres no way you could purchase a watch of this quality in england, 10 out off 10 will be recommending them to everyone.

Thumbnail of user williamb118
India
1 review
0 helpful votes
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May 6th, 2015

Thank you for prompt response on delivery issue. Item received within a week. Excellent transaction, brilliant service and Great seller. I will introduce CreationWatches to friends who looking to buy watch online.

Thumbnail of user vaidotass
Norway
1 review
0 helpful votes
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September 18th, 2020

This is a vintage style watch, kind of nostalgic. Very accurate, gained around 1 second in 10 days. Like it. Has accually 3 watches inside: 2 digital and 1 with analog hands. Small size fits well to my wrist. Numbers could be bigger, or I maybe need glasses.
Like it.
Cost me only 25 euros including registered mail. It took a while until it arrived, but its fine.

Products used:
A seiko 5 watch and a casio watch

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Quality
Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Vaidotas,

On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user jimc209
Arizona
3 reviews
2 helpful votes
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July 11th, 2017

Finally bought the 007.
Japanese made (per face) Seiko Automatic 200 M Dive watch.
Arrived in 3 business days in pristine condition with box and documentation.
Will definitely come to CreationWatches for next purchase.

Thumbnail of user richardm88
India
1 review
0 helpful votes
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August 13th, 2014

Thank you for your excellent service. The watch arrived in only three working days which is amazing. DHL tracking service is spot on too. Have ordered two watches now and will definitely be ordering more

Thumbnail of user matthews41
GB
1 review
0 helpful votes
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July 26th, 2014

Never heard of creation Watches before but it was mentioned on a forum, i took the plunge and ordered a Seiko 007, was sent tracking details same day as order, arrived in two days, well packaged, beautiful watch, love it! Great service, great prices, keep it up, will be back!
M. Smith Cambs UK

Thumbnail of user charlesh17
Belgium
1 review
1 helpful vote
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September 22nd, 2012

Job well done again for you have sent me my last citizen eco drive order with astonishing
Efficiency, You deserve the five stars with a heart for your watches are quality time pieces
At very affordable prices. Mr Charles E. Harper - Belgium.

Thumbnail of user chrisl81
Spain
1 review
0 helpful votes
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October 31st, 2014

Hi Raul

Watch arrived 2 days ago. Very good service, considering how far it travelled.
Product in perfect condition. Would recommend you to any of my friends and family looking for a watch.

Regards

Chris

Tip for consumers:
Watch arrived within a few days, via tracked DHl courier. Excellent price. Hard to fault really.

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Thumbnail of user tomw64
Ireland
1 review
0 helpful votes
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February 11th, 2015

I found shopping with Creationwatches very much to my satisfaction & I am happy with my purchase. The picture on your website doesn't do the watch justice- it looks much better for real & keeps perfect time so far. However one word of caution, I was stung for excise duty which I didn't expect. Customers should really be warned that this is at least a possibility when shipped from outside the EU. Having said that, I would have no hesitation in using creationwatches site again.

Tip for consumers:
This site is trustworthy and great value. But be careful of excise duty you could still be charged on delivery- not a whole lot- but just wasn't expected

Thumbnail of user tain10
France
1 review
1 helpful vote
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August 18th, 2013

I have been very happy with my purchase at CreationWatches. The parcel
Arrived quickly and the watch was flawless. Plus, it was really cheaper than
Everywhere else on the Internet. Thanks for caring so much after your
Customers! I do look forward to buying from you again.

Thumbnail of user etiennec1
Belgium
1 review
0 helpful votes
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December 25th, 2016

The best watches store in singapore; ordered on thursday, received it in Belgium on monday... I have never had such a perfect online shopping experience from outside EU. Super low prices, genuine products, free express shipping... Go for it!

Thumbnail of user robertp138
GB
1 review
1 helpful vote
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November 16th, 2015

Hi Raul,
Just a quick word of thanks again for your brilliant service. Fourth time of buying from you. Two Seiko Divers, Luminox Land Ops and an Orient Military. Really pleased with all four and your help and communication. Super quick and well documented delivery as usual. I'll prob be back in the not too distant future as the low prices feed my addiction.

Regards

Robert.

Thumbnail of user richarda45
GB
1 review
0 helpful votes
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January 8th, 2014

Well designed website with clear information and multiple pictures of each watch on sale. The prices are very competitive and include postage which is very helpful as it's one less thing to worry about. Excellent email communication and access to the DHL website to track shipment every step of the way. My watch arrived in the UK in four days even though I ordered it between Xmas and the New Year!
I'm so impressed that I've already purchased three watches for myself. At these prices you really can't go wrong!

Thumbnail of user danr80
GB
1 review
0 helpful votes
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July 30th, 2016

Just purchased my first watch through creation watches, Id'e read strong reviews with regards to their service and they lived up to this reputation. The watch is immaculate, was delivered quickly and really competitively priced. I will definitely use them as a first point of call in the future.

Thumbnail of user roshanm2
Netherlands
1 review
0 helpful votes
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July 5th, 2017

Great experience, very quick delivery from SG to NL in just 3 days. Received my watch well packed, no damages, all the books and a stamped guarantee card. I will recommend you to my friends and family. I'll be shopping here very soon again.

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Thumbnail of user pamelau1
New York
2 reviews
1 helpful vote
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May 18th, 2015

Hello. The watch was a graduation/commissioning gift for our son who is going in the Navy. It arrived perfectly packaged, on time and was exactly as described. Thank you so much for an easy and fast transaction. I would highly recommend your site

Thumbnail of user billc148
Australia
1 review
1 helpful vote
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February 14th, 2017

Creation Watches has to be one of the best online retailers I have ever come across.

The website is easy to use with great graphics, any queries are answered very fast if not immediately by a professional and helpful team member, ordering and payment is hassle free with quick email confirmation and delivery is super fast (usually 2-3 days to Australia) with tracking you can actually use. Most importantly the prices are almost impossible to beat!

I really can't speak highly enough of these guys. If you're after a watch give them a go you won't be disappointed.

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Value
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Thumbnail of user glennm78
Philippines
1 review
0 helpful votes
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May 2nd, 2017

I'm happy with my first shopping experience at CreationWatches. I understand that the extra precaution you made before processing my order was just to safeguard the customers' interest. Delivery was also fast. Thanks & regards. Glenn (Philippines)

Thumbnail of user roym302
New Zealand
1 review
0 helpful votes
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October 14th, 2020

I have never used these people before, but my order was processed very quickly and arrived 2 days before the estimated day! Also they took extra care to check with me as my delivery address was not my registered address. Awesome company, will definitely use them again. Thanks

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Roy,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user gerzsons
Hungary
1 review
3 helpful votes
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May 28th, 2019

Excellent service that meets the highest expectations. Ordered on Tuesday, arrived the day after with complimentary NATO strap matching the watch and also a dutch cookie, nice touch. Highly recommended and will surely buy from you again!

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Gerzson,

We are pleased that you liked the experience. We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user davidd109
GB
1 review
1 helpful vote
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October 29th, 2014

All received successfully and well packaged. Thank you.
I would go so far as to say that your service is better than Amazon! Considering the watch came from Singapore, with free shipping and an unbeatable price, I don't believe any other supplier could do a faster and more efficient job.
Very happy customer, I will buy again...
This is my second transaction and will not be my last. The PayPal method is seamless, as is the tracking of the package.

Service
Value
Shipping
Quality
Thumbnail of user johnw166
GB
1 review
1 helpful vote
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October 26th, 2013

Brilliant cannot recommend these guys enough the watches arrived well packed and within 3 days from half way round the world with DHL tracking so monitoring there progress on the way to me was easy... epic service

Thumbnail of user srikanthk2
GB
1 review
0 helpful votes
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July 11th, 2015

My quest for a perfect watch portal ended with CreationWatches. They have excellent service and great prices where one cannot resist to buy their likes.
Watch I ordered is as prescribed and the fastest delivery I have ever seen in UK.

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Thumbnail of user jasonc29
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