• CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 17th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
94
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Reviews (1,190)

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creation watches (254) shopping experience (47) customer service (101) web site (19) quality watches (17)
Thumbnail of user costican
Sweden
1 review
0 helpful votes
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May 19th, 2016

Second purchase after few years goes in same way like first one, perfect. 3 days delivery around half of the globe, perfect description of the product, quick response are just few things which I want to reward here. Very good sait with trusted products, I will coming here again for sure!

Tip for consumers:
Excelent place to shop!

Value
Shipping
Quality
Thumbnail of user andrewc167
GB
1 review
1 helpful vote
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January 24th, 2017

I was looking for an old school g shock with the big electro-lumo button on the front. My online search took me to the Creation website, whilst navigating my way around I spotted the Seiko Kinetic Diver. It is quite a rare watch in the U. K. and retails for around £300.

With the creation watches price being so good I got both watches under budget. I am now putting the spare cash towards the Seiko Kinetic on rubber strap with black dial. Although I also like the Seiko "tuna can" so might get both for my collection!

Watches came via DHL, promptly and efficiently. The watches were well protected and surrounded by styrofoam pellets.

Great job guys, can't wait for my next purchase.

Regards,

Andrew.

Thumbnail of user robbyd4
Belgium
1 review
2 helpful votes
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September 11th, 2017

As a returning customer i'm shocked with this bad service.
I had a wrist band that leaves marks. Creationwatches just tell to go to your local service point but seiko told me they are not a dealer and the warranty doesnt count.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

The official Service Center needs to honor the warranty since the
Warranty is by Seiko.

Thumbnail of user robertl33
California
2 reviews
1 helpful vote
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June 27th, 2012

This is now the third watch I've purchased from CreationWatches.com and I couldn't have been more pleased with each purchase. First, their prices can't be beat by any other site that I've been able to find, and their selection is huge. Their customer service is excellent, keeping the buyer informed every step of the way until the watch arrives, and the item is exactly as depicted on their site. And they pack the watch very well for international 'travel.'Last, their standard 3-day FedEx service is a real plus. One suggestion which would be a nice touch... set the watch to the correct time for its destination before it ships!
I know I'll be purchasing more watches from Creation in the future!

Thumbnail of user clementa12
France
1 review
0 helpful votes
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November 2nd, 2020

I never received the product, the tracking number says it was delivered but doesn't say if it's my home or not so I think it's a scam,
The site refuses to help me and sends me back to the post office, which it sends me back to them, very easy for them to deceive the buyer and you won't be able to do anything about it!

The site clears customs by giving a tracking number which is false, there is no proof of delivery. They do this on purpose to reply once every 2 months by email to save time.

UPDATE: 9 months later they say they did an investigation but never got back to me, no refund, no proof of receipt because i never signed anything this is a scam, the other comments are bogus

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Clement,

As per our investigation your watch has been delivered in France on 12 February 2020. Our shipping team has advised to coordinate with your local postal authority.

You may also track the status of your article through below link here:
http://www.singpost.com/

We thank you for your understanding and apologies for the inconvenience caused

Best Regards,
Sally

Thumbnail of user paula356
GB
1 review
0 helpful votes
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March 7th, 2015

This is the fourth time I've bought a watch from Creation Watches but it won't be the last. Their service is second to none, the prices are excellent and the product you receive is exactly what you see on their website. I ordered at the weekend and received the watch four days later - that's a quicker service than buying direct from the UK. Thanks again

Thumbnail of user henkb3
Netherlands
1 review
0 helpful votes
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May 19th, 2016

I was surprised about the very fast delivery of my watch. Within four days, included Whit Monday.
Also your feedback during the shipment was very good.
The watch matched the impression and was well packed.
The Dutch Customs charged me for 35 extra, but the watch is still cheaper than in our country.

Thumbnail of user terryf13
GB
1 review
0 helpful votes
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February 12th, 2015

Bought a Seiko "Monster" SRP307K1, for an absolute bargain price.
The Website was very simple to use, the transaction was very easy and straightforward.
Delivery time was excellent, much quicker than I had anticipated.
Packaging again excellent. The watch itself is absolutely stunning, but best of all, is the great price I paid. I could not find it cheaper anywhere, and trust me, I tried.
Also delivery was free, just another thing that really kept the cost down. (I don't know how they can sell at the prices they do and offer free shipping)
I will definitely shop with you again, very soon I suspect.
I am also going to recommend them to any of my friends that are considering purchasing a watch.
I've given 5 stars for "Returns" even though I haven't had to use it, but given the rest of the service I can only assume "Returns" would be just as simple, as they kept in touch throughout the whole purchase process.

Tip for consumers:
Don't be wary because of the prices. This site does offer great service and a great price.

Service
Value
Shipping
Returns
Quality
Thumbnail of user colinf24
GB
1 review
0 helpful votes
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February 28th, 2017

Hi
A word of thanks to people at creation watches... ordered my seiko skx007 Friday came the following Monday... best price around. It was my first order but it's far from my last... keep up the good work. Absolutely no issues with the watch no scratches or marks

Thanks

Colin

Thumbnail of user saschas
Germany
1 review
0 helpful votes
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June 4th, 2013

A really great discount on official and premium SEIKO watches.

Purchased one on May 26 and got mine on May 31. Don't know how they did this, this watch came from Singapore to Europe in just 5 days!

I even did not have to pay any additional taxes and payed with credit card. Just fabulous!

The only thing I missed was the official box and a guarantee cerificate of SEIKO. But I think this is forgettable when you saved 90€...

Would recommend this dealer! Maybe will come back in the future. I really love and enjoy my new SEIKO.

Kudos!

Thumbnail of user nickl29
Romania
1 review
1 helpful vote
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December 4th, 2013

I have received yesterday my order in very good conditions and I'm VERY happy
With my brand new watch. It is magnificent. Amazing! I would like to thank you
For your effectiveness and for prompt delivering of this parcel. Shopping on
Your website is a real pleasure. I must say your customer service is perfect.
Thanks a lot for everything. From now on, I'm gonna buy my new watches ONLY from your website.

Thumbnail of user tuckerw6
Maryland
2 reviews
9 helpful votes
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May 15th, 2020

I ordered a Seiko 55 Fathoms that I had wanted for a long time. They had the best price and shopping was free. I was pleasantly surprised to receive it in only 3 days! The watch was as amazing as I had hoped. Thank you for an easy and fast purchase.

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Tucker,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user michaeld139
Cyprus
1 review
1 helpful vote
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August 28th, 2015

'CreationWatches' is an amazing place to shop for watches online. I completed my second order from them, and in less than a week i received the watch.

They ship really fast.
The watch was packaged really well, using lots of bubble wrap. It was well secured and cushioned in the box.

Also nothing is mentioned on the box, like logo and stuff, which is good. The shipping people will not be tempted to steal your package. These guys know what they are doing.

The citizen titanium eco-drive watch I bought was given as a present and was well received.

I wouldn't hesitate to purchase more expensive watches from them in the future.

Thumbnail of user jadem12
GB
1 review
0 helpful votes
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December 1st, 2015

Very pleased with the whole shopping experience, the Armani watch which I purchased was cheaper here than on any other site/shop. I was slightly nervous at first because I hadn't shopped on the site before, but the watch was delivered by DHL within a week, and was able to track delivery. No problems at all... The watch is beautiful and will be a perfect Christmas gift for my partner. Would highly recommend creation watches to shop.:)
Jade - South Wales (UK)

Thumbnail of user rogerb61
GB
1 review
0 helpful votes
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December 24th, 2015

1st class buying experience from Creation Watches, easy to navigate web site, fantastic prices, ease of payment and to top off Free shipping.

Seiko Baby Tuna was paid on Tuesday night and delivered to Scotland on Monday morning, what more can you ask for considering it was the week before Christmas.

Buy with confidence

Thumbnail of user hannest1
Estonia
1 review
0 helpful votes
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January 24th, 2017

I just got my watch this morning and I'm feeling happy.
Shopping with CreationWatches is very easy and straightforward.
Of course, the prices for very many watches are very much affordable too.
This is very good that paying is possible through PayPal and the delivery is free by
DHL.
There was a little customs clearance needed in my country but
It went without problems.
Hannes,
Estonia.

Thumbnail of user bilalk21
Australia
1 review
0 helpful votes
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October 27th, 2019

I was looking for a seiko 5 and orient bambino, the prices from local retailers in Australia are above the roof, most of them don't even stock them, i found creation watches to be excellent on prices and shipping, they have huge selection of quality affordable watches and the shipping is quite good, would love to buy from them again

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Bilal,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user martinr11
GB
1 review
1 helpful vote
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October 6th, 2012

I have purchased two watches from CreationWatches to date and am very pleased with both of them! My questions to the team there are always answered in timely fashion and the service overall is great! I would recommend this site and service to all!

Thumbnail of user antonios31
Italy
1 review
1 helpful vote
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August 20th, 2013

Rated 5 stars because I have never done an online purchase from the other side of the world and it all comes to me in 4 days and perfect. I do not know how to do it but it is certain that definitely will buy from them.

Thumbnail of user stevec108
Germany
1 review
0 helpful votes
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March 27th, 2015

I recently bought two items from Creation Watches and I can't believe what an amazing service they provided. I received my items within a couple of days of placing my order, which is truelly outstanding given where the company is located in relation to me. The company's after care has been superb and they should be very proud of what they do. I have had such a pleasurable shopping experience with them, and I could not recommend them higher. Thank you.

Service
Value
Shipping
Quality
Thumbnail of user brucen18
GB
1 review
0 helpful votes
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August 31st, 2016

Exactly as advertised Creation Watches delivered perfectly the order of a Seiko sports 5.
Arrived within day's of my internet order and a very competitive price point.
My import tax came to 3 Pounds and three Pence paid to DHL and the whole order can be followed online.
I also love the watch which is unavailable from UK store's.

Thumbnail of user julior11
Brazil
1 review
0 helpful votes
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November 25th, 2013

I just bought from Creation Watches for the first time and I found it really awesome, couldn't be happier. They have a quick customer support, delivery was fast and the packaging was just perfect. The watch I've ordered was totally as described, 100% genuine and brand new. That's to say, I got a stunning timepiece, with outstanding quality and terrific look that I just can't get out of my wrist.
I'd definitely recommend Creation Watches to my friends and I'll surely buy again.

Thumbnail of user timn13
Colorado
2 reviews
0 helpful votes
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October 30th, 2014

Thrilled with my purchase from creation watches! Approximately 11:30 pm on a Thursday night decided to order a seiko 5. Sports automatic #SNZG15K1. I received a shipping notification it had shipped Friday. It was on my wrist by lunchtime on Monday. From Singapore to Colorado basically over the weekend. Amazing! And the watch? Great price, brand new, not the original box or instructions, who cares? I bought the watch to wear. Extremely happy I went with Creation Watches. Thanks guys! Sincerely, Tim Noreen

Thumbnail of user petera44
New Zealand
1 review
0 helpful votes
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March 3rd, 2014

I have brought 4 watches off this web site for myself, family and friends.
Everytime it is rapid delivery to New Zealand within 4 days and no problems.
The price is the best around as is the product and all hold perfect time so is a great asset
I would recommend all to purchase from this site if you need a watch

Thumbnail of user michaelm149
Australia
1 review
1 helpful vote
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August 23rd, 2013

I ordered the Seiko Divers Automatic 200m around 5 pm on Wednesday and the
DHL courier was at my door in Brisbane at 6.03 pm Thursday.
The watch is great.
I have already recommended them to two friends and I will order from them again.
The staff members are very attentive
I have never dealt wit a company before now that has such a high level of customer service and very competitive pricing.

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Thumbnail of user jasonc29
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