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    CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Date of experience: 10/5/14
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Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Date of experience: 2/28/24
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Reviews (1,190)

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Reviews that mention popular keywords

creation watches (258) shopping experience (47) customer service (583) web site (19) quality watches (17)
Thumbnail of user nicolasb31
Luxembourg
1 review
0 helpful votes
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December 20th, 2016

I appreciated my shopping experience with CreationWatches.
Fast delivery, great product, and best price on the net.
Thank you and merry Christmas.;-)

Date of experience: December 20, 2016

Thumbnail of user grebenkovp
RU
1 review
0 helpful votes
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April 18th, 2017

Fast delivery, responsive service, friendly support. Very good. I'm happy to wear such a lovely watch. The lowest price on the Internet.

Date of experience: April 17, 2017

Thumbnail of user fabricer
France
1 review
0 helpful votes
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January 22nd, 2015

Bonjour,
Je tenais à vous féliciter pour votre professionnalisme, votre livraison ultra rapide avec des professionnels et surtout vos prix... Je suis trés heureux de mon achat chez vous, cette montre est superbe et exactement comme je l'avais imaginé. Vous avez gagner un client. Bravo et merci.
Cordialement,
FR

Hello
I wanted to congratulate you for your professionalism, your ultra fast delivery with professionals and especially your price... I am very pleased with my purchase from you, this watch is beautiful and exactly as I had imagined. You win a client. Bravo and thank you.
Kind regards
FR

Service
Value
Shipping
Returns
Quality

Date of experience: January 21, 2015

Thumbnail of user romainl9
France
1 review
0 helpful votes
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January 28th, 2014

The watch has been sent very fast and in only 3 days i get it.
I'm really happy with my purchase.
I will certainly trade again with you

Best regards

Date of experience: January 28, 2014

Thumbnail of user flintf
Texas
1 review
0 helpful votes
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July 2nd, 2015

Great service, fast delivery and exceptional prices.
I don't think I can buy from another site following my experience with CreationWatches.

Date of experience: July 2, 2015

Thumbnail of user fabiod5
Italy
1 review
0 helpful votes
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September 5th, 2014

Very fast shipping, very happy with the watch. I bought it at a great price, would certainly recommend this web site.

Date of experience: September 5, 2014

Thumbnail of user misterp5
RU
1 review
0 helpful votes
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October 16th, 2019

Terrible customer service. If you made some mistake during purchase they never help you. All mistakes are treated in their favor.

Date of experience: October 16, 2019

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Mister,

We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. And email address that would have been associated with your Order. We will ensure that your issues are addressed.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user dominiqueg13
France
1 review
0 helpful votes
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August 4th, 2016

I m very satisfied to have bought this watch; product fully in line with description, very quick delivery, a nice purchase!

Date of experience: August 4, 2016

Thumbnail of user laurentj
France
1 review
1 helpful vote
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November 9th, 2013

Good prices, excellent communication and very fast shipping (5 days between my order and reception in France!). Perfect, as usual.

Date of experience: November 9, 2013

Thumbnail of user marcs26
France
1 review
1 helpful vote
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March 25th, 2014

Thank you for your perfect delivery. Shopping with you was an excellent experience. I will recommend CreationWatches to my friends.

Date of experience: March 25, 2014

Thumbnail of user ianh79
GB
1 review
0 helpful votes
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February 7th, 2017

Excellent service. Very good prices. Watch dispatched quickly and tracked and delivered by DHL. Would definitely buy from creationwatches.com again.

Date of experience: February 7, 2017

Thumbnail of user mohebh
Sweden
1 review
0 helpful votes
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February 28th, 2017

You guys are really great! Very very very fast shipping to sweden!
About 3 days! I am so satisfied with you and will definetly come back to shop again! Than you so mouch!

Best regards
Mojje

Date of experience: February 28, 2017

Thumbnail of user krazyr
Singapore
1 review
0 helpful votes
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March 28th, 2017

Delivery was prompt, and the products arrived in good order. Responsive to my queries. Definitely will order from them again.

Date of experience: March 28, 2017

Thumbnail of user alexk390
Netherlands
1 review
0 helpful votes
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May 1st, 2020

Ordered over 6 weeks ago and still die not received the watch, customer service does not reply to my mails.

Date of experience: May 1, 2020

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Alex

We sincerely apologize for the inconvenience caused to you. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. Please believe the customer support team is working honestly.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user gregg225
GB
1 review
0 helpful votes
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May 16th, 2016

ABSOLUTELY DELIGHTED AMAZING WATCHES AMAZING SERVICE I WILL BE BUYING MORE IN THE FUTURE AND RECOMMENDING YOUR SERVICES TO EVERYONE I KNOW. CANT RATE YOU HIGHLY ENOUGH.

Date of experience: May 16, 2016

Thumbnail of user sandork
Hungary
1 review
1 helpful vote
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September 25th, 2014

Very quick shipment, outstanding quality, helpful assistance, the best price I have ever met. What else do I need?

Service
Value
Shipping
Quality

Date of experience: September 25, 2014

Thumbnail of user br11334
GB
1 review
0 helpful votes
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December 6th, 2015

Great customer service and price and arrived 3 working days after ordering.
My brother is delighted with his watch

Date of experience: December 6, 2015

Thumbnail of user mattm422
Australia
1 review
0 helpful votes
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December 17th, 2019

Throughout the whole process Raul was very helpful with any questions I had and provided me with postal updates.

Date of experience: December 16, 2019

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Matt,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user talibh
GB
1 review
1 helpful vote
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September 2nd, 2015

Ordered watch as a birthday present. 3 weeks and no watch. Cancelled order. Pray I get my money back

Date of experience: September 2, 2015

Thumbnail of user miny5
BN
1 review
0 helpful votes
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June 10th, 2015

Received my watch in excellent condition. Shipping was very fast and handled with care. Excellent customer service as well!

Date of experience: June 10, 2015

Thumbnail of user filipposk
Greece
1 review
1 helpful vote
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November 1st, 2014

I received my order in 3 days without any problems. Watch arrived well packed and in perfect condition. I will certainly buy more items from you.

Service
Value
Shipping
Returns
Quality

Date of experience: November 1, 2014

Thumbnail of user brunog17
France
1 review
0 helpful votes
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January 10th, 2017

The delivery was fast (four days) and the product as expected with a nice box. Simply perfect. I never got any surprise with this web site.

Date of experience: January 10, 2017

Thumbnail of user kristianj2
Norway
1 review
0 helpful votes
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January 17th, 2017

A pleasure to do business with you. Received the watch in two days and would definitely buy from you again very soon
Thank you so much

Date of experience: January 17, 2017

Thumbnail of user alexandrar3
Portugal
1 review
0 helpful votes
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February 16th, 2014

Very good quality, fast shipping, the delivery agency is also very competent. I will definitely order more products

Date of experience: February 16, 2014

Thumbnail of user phillipl18
California
1 review
0 helpful votes
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February 23rd, 2014

Very happy with the shipping and the shape that my watch arrived in. Would do business again. Thanks!

Date of experience: February 23, 2014

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Thumbnail of user jasonc29
David K.

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