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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
I recently bought one Seiko. I'm very satisfied with this shopping experience: web site, price and quick delivery.
Date of experience: December 10, 2014
Watch received this morning, thanks again for your excellent service! 72 hours from ordering to my wrist! Thats 6 i've bought now!
Date of experience: January 8, 2015
A reliable seller!
Quality products in rock-bottom prices.
Fast sendings towards Europe and good response time of the customer service.
Date of experience: January 19, 2015
Shipment to germany took 3 days, customer service was merely excellent! I really have never been served so good! 10/10 always again!
Regards, Frankie
Date of experience: July 20, 2015
Several times ordered a watches here. Low prices, friendly support and fast delivery. Feel free to recommend
Date of experience: December 20, 2016
Best prices for Seiko watches, fast and professional, delivered as ordered. This was my second purchase here, will gladly return.
Date of experience: January 12, 2020
Superb service, very fast, lovely watch, will be buying from creation watches again 10/10 great website lots of choice
Date of experience: February 14, 2017
Purchased two watch from them, 100% new delivery on time and more The products are original with warranty.
Date of experience: December 31, 2015
Superfast delivery, really nice watch!
Its just good size, clear and easy to readable dial.
I could order some other time aswell
Date of experience: February 6, 2017
Fast and reliable delivery by creationwatches.
Combined package of 2 watches provided less duties.
I would order again via this website.
Date of experience: January 31, 2017
Really pleased with my purchase. Much cheaper than the high street price. Quickly delivered. Would definitely recommend CreationWatches
Date of experience: August 4, 2016
It has been great shopping with you, excellent price and incredible fast shipping. Will come back to shop here again.
Date of experience: August 9, 2016
My second purchase from Creationwatches. Fast shipping, everything as expected. I will definately buy again.
Date of experience: August 23, 2019
Dear Leart,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Recommend! Fast delivery, as described, INSTANT DOSTAWA. MYŚLĘ ALREADY ABOUT THE NEXT PURCHASE, ANYONE WHO HAS ANY DOUBT RECOMMEND
PAWEŁ CAŁKA POLAND SUPER FIRMA
Date of experience: August 24, 2013
Being in UAE its difficult to get good deals on watches and creation watches with free delivery gives genuine watches at great price.
Tip for consumers:
Watch out for their discount sales to get amazing deals.
Date of experience: December 10, 2014
Oliver from France:
Serious merchand website, fast order processing and fast shipping.
Nothing more to say, you can trust them.
Oliver.
Date of experience: September 7, 2013
Nice watch, nice price, nice everything!
First class professional fast service!
Five stars, 5 ****, highly recomended!
Thank you very much!
Date of experience: May 28, 2016
Watch ordered and received within 10 days, fast delivery and reliable seller, I will definitely recommend everyone this exellent seller.
Date of experience: May 11, 2014
Excellent online store, I recommend.
The service is great and ordering is really easy. I will use Creationwacth again.
Date of experience: July 17, 2017
Quick dispatch and fast delivery. From order to my door in Sweden it took 60h and it was a weekend with new year.
Great product to a great price!
Date of experience: January 3, 2017
Thank you all so much! I just received my watch and I couldn't be happier
With my purchase from Creation Watches! Great experience buying from you!
Date of experience: July 7, 2016
Ordered a great Invicta watach.
Shipping was fast, watch is great, price is competitive. Happy French customer ;) !
Date of experience: July 18, 2017
Valuable seller was a real pleasure to buy from you. The item is perfect, the cheapest price and the delivery was fast.
Date of experience: July 24, 2017
Dear Raccosta,
We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future
Regards,
Sally
In January this year I bought a Seiko divers watch from Creation Watches and I live in the UK. Creation Watches are based and export watches from Singapore, so while their prices look great on their website, you will pay taxes/vat etc on top of the purchase price, so beware, the deal is not as good as you may think. I think they let you know that in the FAQ's, but it's not clear on the website.
The watch is 10 months old and came with the Seiko instruction book and guarantee document in a Seiko box. I think it is the genuine article and I was very happy with the watch. It was worn everyday but when I woke up one morning a few weeks ago it had just stopped working. I contacted Seiko in relation to their worldwide guarantee to be told (which is also in the guarantee booklet, now I have looked) that they only provide warranty for watches bought from their appointed Seiko watch dealers. The new Seiko booklets and their website now specifically says it will not provide warranty for watches from 'grey' dealers. Creation Watches are not appointed dealers. Upon contacting Creation Watches via email multiple times, all you get is what appears to be automated replies from 'Vanya' and 'Sally'. Eventually today, they offered me $10USD towards a watch repair if I get it done locally, again this may be automated because I got two emails saying the same just 5 minutes apart. I have now requested a replacement watch or a refund, because there are many reviews of people sending their watches back for them to be never seen again and constant chasing ensues.
I cannot be sure how this saga will end, but for sure, I would not be buying a watch again from Creation Watches because it seems certain, they have no manufacturers or consumer warranty and terrible customer service.
If anything changes, I'll update this review...
Date of experience: November 26, 2020
Dear Mark,
The watch has a one-year International manufacturer warranty and will be repaired at any one of the authorized repair centres listed in the warranty card. Ideally the service center in your country should honor the warranty since they are required to do so irrespective of where the watch was purchased. But if they refuse, you can serviced watch at the nearest Service centre (nearest experienced watchmaker).
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Dear Jan,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally