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    CreationWatches

CreationWatches

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Overview

CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.

  • Service
    221
  • Value
    223
  • Shipping
    221
  • Returns
    77
  • Quality
    217
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CreationWatches?
Top Positive Review

“The watch is amazing”

Chusmarro L.
10/5/14

The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!

Date of experience: 10/5/14
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Top Critical Review

“A bunch of crooks and liars”

Moka G.
2/28/24

Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.

Date of experience: 2/28/24
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Reviews (1,190)

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Reviews that mention popular keywords

creation watches (258) shopping experience (47) customer service (583) web site (19) quality watches (17)
Thumbnail of user laurentm1
France
1 review
1 helpful vote
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December 10th, 2014

I recently bought one Seiko. I'm very satisfied with this shopping experience: web site, price and quick delivery.

Service
Value
Shipping
Quality

Date of experience: December 10, 2014

Thumbnail of user christ2616
GB
1 review
0 helpful votes
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January 8th, 2015

Watch received this morning, thanks again for your excellent service! 72 hours from ordering to my wrist! Thats 6 i've bought now!

Service
Value
Shipping
Returns
Quality

Date of experience: January 8, 2015

Thumbnail of user arnaudv2
France
1 review
0 helpful votes
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January 19th, 2015

A reliable seller!
Quality products in rock-bottom prices.
Fast sendings towards Europe and good response time of the customer service.

Service
Value
Shipping
Quality

Date of experience: January 19, 2015

Thumbnail of user juliant13
Germany
1 review
0 helpful votes
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July 21st, 2015

Shipment to germany took 3 days, customer service was merely excellent! I really have never been served so good! 10/10 always again!
Regards, Frankie

Date of experience: July 20, 2015

Thumbnail of user sergeyg15
RU
1 review
0 helpful votes
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December 20th, 2016

Several times ordered a watches here. Low prices, friendly support and fast delivery. Feel free to recommend

Date of experience: December 20, 2016

Thumbnail of user janb286
Czechia
1 review
0 helpful votes
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January 13th, 2020

Best prices for Seiko watches, fast and professional, delivered as ordered. This was my second purchase here, will gladly return.

Date of experience: January 12, 2020

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Jan,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user pauls398
GB
1 review
0 helpful votes
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February 14th, 2017

Superb service, very fast, lovely watch, will be buying from creation watches again 10/10 great website lots of choice

Date of experience: February 14, 2017

Thumbnail of user muhammada40
AE
1 review
0 helpful votes
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December 31st, 2015

Purchased two watch from them, 100% new delivery on time and more The products are original with warranty.

Date of experience: December 31, 2015

Thumbnail of user mikas14
Finland
1 review
0 helpful votes
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February 7th, 2017

Superfast delivery, really nice watch!
Its just good size, clear and easy to readable dial.
I could order some other time aswell

Date of experience: February 6, 2017

Thumbnail of user marcog28
GB
1 review
0 helpful votes
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January 31st, 2017

Fast and reliable delivery by creationwatches.
Combined package of 2 watches provided less duties.
I would order again via this website.

Date of experience: January 31, 2017

Thumbnail of user charlesm174
GB
1 review
0 helpful votes
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August 4th, 2016

Really pleased with my purchase. Much cheaper than the high street price. Quickly delivered. Would definitely recommend CreationWatches

Date of experience: August 4, 2016

Thumbnail of user eivindd
Japan
1 review
0 helpful votes
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August 9th, 2016

It has been great shopping with you, excellent price and incredible fast shipping. Will come back to shop here again.

Date of experience: August 9, 2016

Thumbnail of user leartm
Montenegro
1 review
0 helpful votes
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August 25th, 2019

My second purchase from Creationwatches. Fast shipping, everything as expected. I will definately buy again.

Service
Value
Shipping
Returns
Quality

Date of experience: August 23, 2019

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Leart,

We are pleased that you loved the watch purchase from our online store as well as our service.

We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user pawelc1
Poland
1 review
1 helpful vote
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August 24th, 2013

Recommend! Fast delivery, as described, INSTANT DOSTAWA. MYŚLĘ ALREADY ABOUT THE NEXT PURCHASE, ANYONE WHO HAS ANY DOUBT RECOMMEND
PAWEŁ CAŁKA POLAND SUPER FIRMA

Date of experience: August 24, 2013

Thumbnail of user sibyk
AE
1 review
0 helpful votes
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December 10th, 2014

Being in UAE its difficult to get good deals on watches and creation watches with free delivery gives genuine watches at great price.

Tip for consumers:
Watch out for their discount sales to get amazing deals.

Service
Value
Shipping
Quality

Date of experience: December 10, 2014

Thumbnail of user djangod
France
1 review
1 helpful vote
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September 7th, 2013

Oliver from France:
Serious merchand website, fast order processing and fast shipping.
Nothing more to say, you can trust them.
Oliver.

Date of experience: September 7, 2013

Thumbnail of user georgeb150
Greece
1 review
0 helpful votes
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May 28th, 2016

Nice watch, nice price, nice everything!
First class professional fast service!
Five stars, 5 ****, highly recomended!
Thank you very much!

Date of experience: May 28, 2016

Thumbnail of user ronw31
Netherlands
1 review
0 helpful votes
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May 11th, 2014

Watch ordered and received within 10 days, fast delivery and reliable seller, I will definitely recommend everyone this exellent seller.

Date of experience: May 11, 2014

Thumbnail of user heikkir1
Finland
1 review
0 helpful votes
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July 18th, 2017

Excellent online store, I recommend.
The service is great and ordering is really easy. I will use Creationwacth again.

Date of experience: July 17, 2017

Thumbnail of user joakimh1
Sweden
1 review
0 helpful votes
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January 3rd, 2017

Quick dispatch and fast delivery. From order to my door in Sweden it took 60h and it was a weekend with new year.
Great product to a great price!

Date of experience: January 3, 2017

Thumbnail of user khaledr1
Arizona
1 review
0 helpful votes
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July 7th, 2016

Thank you all so much! I just received my watch and I couldn't be happier
With my purchase from Creation Watches! Great experience buying from you!

Date of experience: July 7, 2016

Thumbnail of user florentp5
France
1 review
0 helpful votes
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July 18th, 2017

Ordered a great Invicta watach.
Shipping was fast, watch is great, price is competitive. Happy French customer ;) !

Date of experience: July 18, 2017

Thumbnail of user raccostam
Italy
1 review
0 helpful votes
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July 24th, 2017

Valuable seller was a real pleasure to buy from you. The item is perfect, the cheapest price and the delivery was fas­t.

Date of experience: July 24, 2017

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Raccosta,

We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future

Regards,
Sally

Thumbnail of user markt977
GB
1 review
0 helpful votes
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November 26th, 2020

In January this year I bought a Seiko divers watch from Creation Watches and I live in the UK. Creation Watches are based and export watches from Singapore, so while their prices look great on their website, you will pay taxes/vat etc on top of the purchase price, so beware, the deal is not as good as you may think. I think they let you know that in the FAQ's, but it's not clear on the website.
The watch is 10 months old and came with the Seiko instruction book and guarantee document in a Seiko box. I think it is the genuine article and I was very happy with the watch. It was worn everyday but when I woke up one morning a few weeks ago it had just stopped working. I contacted Seiko in relation to their worldwide guarantee to be told (which is also in the guarantee booklet, now I have looked) that they only provide warranty for watches bought from their appointed Seiko watch dealers. The new Seiko booklets and their website now specifically says it will not provide warranty for watches from 'grey' dealers. Creation Watches are not appointed dealers. Upon contacting Creation Watches via email multiple times, all you get is what appears to be automated replies from 'Vanya' and 'Sally'. Eventually today, they offered me $10USD towards a watch repair if I get it done locally, again this may be automated because I got two emails saying the same just 5 minutes apart. I have now requested a replacement watch or a refund, because there are many reviews of people sending their watches back for them to be never seen again and constant chasing ensues.
I cannot be sure how this saga will end, but for sure, I would not be buying a watch again from Creation Watches because it seems certain, they have no manufacturers or consumer warranty and terrible customer service.
If anything changes, I'll update this review...

Date of experience: November 26, 2020

Thumbnail of user jasonc29
David K. – CreationWatches Rep

Dear Mark,

The watch has a one-year International manufacturer warranty and will be repaired at any one of the authorized repair centres listed in the warranty card. Ideally the service center in your country should honor the warranty since they are required to do so irrespective of where the watch was purchased. But if they refuse, you can serviced watch at the nearest Service centre (nearest experienced watchmaker).

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally

Thumbnail of user johnnys39
Norway
1 review
0 helpful votes
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May 7th, 2016

Fast handling, shipping and greate customer service. Greate produkts for low price. I am 100% satisfied for alle my purchases at creationwatches.com

Date of experience: May 7, 2016

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