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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
Quick transportation. Excellent service. I really appreceate your effort and dedication to live up to your motto.
Date of experience: February 20, 2017
Great service, unbelievable fast shipping to germany, I ordered on wedness day in the
Evening and got my watch friday at noon!
Date of experience: February 28, 2014
Simply perfect, your service and the watch. I will recommend Creation Watches!
Best regads from Catalonia
Date of experience: March 31, 2014
Seiko chrono: nice watch. Reasonable price.In one week in my wrist.
I can recommend creationwatches. Bought there several times!
Date of experience: May 24, 2014
Fast, secure, reliable, creationwatches.com Service fulfills my expectations, just as usual... and I´ve made several purchases already...!
Date of experience: October 24, 2013
Excellent service, good prices og genuine watches. 4 business days to Norway.
I can highly recomend Creationwatches.
Date of experience: November 8, 2014
Very easy to order, ultra-fast delivery, products exactly as descriped and prices amazing! I will be a returning customer!
Date of experience: February 5, 2014
Seiko SKX007J2... The item was as described and arrived from overseas within days. I would definitely do business with Creation Watches again.
Date of experience: June 11, 2015
There is not much to say except. Waaaw service, top item and lightning fast delivery:-)
I am one happy customer!
Date of experience: November 6, 2015
Some companies offer discounts for customers that give them good reviews. I imagine that's whats happening here.
No I haven't dealt with them. But its always a bad sign when you see so many shill accounts posting just one review and its a 5 star "I LOVE IT" review for any company.
( Buyer Beware, do your homework before you order!)
UPDATED INFO: here in response to some private messages:
http://www.complaintsboard.com/?search=Creationwatches.com
-Lots of complaints and lots of angry unhappy customers here:
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"Posted: 2015-04-23" http://www.complaintsboard.com/complaints/creationwatchescom-stay-away-from-these-guys-c*******.html
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"Posted: 2014-069-22": I've been enjoying reading a lot of post and reviews about watches I either bought or was interested in... Sorry to make my first post here a "bad" story, but this is crazy!
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"Posted: 2014-09-22"
I am so unhappy with CreationWatches.com! I ordered... "Stay away from these guys"
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"Posted: 2014-08-18" CreationWatches is a company with very poor customer service.
More info here: http://forums.watchuseek.com/f71/creationwatches-com-bad-story-*******.html
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Previous Reviews:
(I shortened this list)
"Posted: 2014-09-22"
I am so unhappy with CreationWatches.com! I ordered... "Stay away from these guys"
"Posted: 2014-08-18" CreationWatches is a company with very poor customer service.
More info here: http://forums.watchuseek.com/f71/creationwatches-com-bad-story-*******.html
http://www.complaintsboard.com/complaints/creationwatchescom-avoid-this-one-at-all-costs-c*******.html
http://www.complaintsboard.com/complaints/creationwatchescom-stay-away-from-these-guys-c*******.html
Tip for consumers:
Be careful here
Date of experience: June 19, 2014
I did order first time and I am wery satisfied, quick, nice invoice for duty, good services I have to recomande!
Date of experience: July 10, 2014
Tonight the Bookkeeping of Epson Italia called me and she asked if I had bought a watch because Italian Custom and Federal Express invoiced to Epson Italia about 18,22 and 10.80 Euro, respectively. Now I am in a big trouble: I could even be dismissed because I took advantage to charge the payment of Custom and shipping fee to Epson Italia.
You wrote to me that you never had problem with custom and that the shipment was free. I put in the order to you C/O (CARE/OF) EPSON ITALIA etc etc that is the address of my work office because no one is at home during the day but you make the mistake to ship to Epson Italia, so I paid the watch but Epson Italia paid the Italian custom and the Fed Exe shipment.
I am very upset and worried on what it could be happen next week.
More that that the box containing the watch is not Seiko original and the Warranty it is just an anonimous stamp on the instruction book: I wonder if the official maintenace network in Italy would accept to repair the watch in case of problems.
Giovanni Bruzzone
Date of experience: November 30, 2012
First class service and great value, would have no hesitation in ordering
From Creation watches again
Thanks!
Bob Lenihan (UK)
Date of experience: October 30, 2013
The service is perfect: fast, accurate, reliable! Highly recommended! AAA +++
Il servizio è perfetto: veloci, precisi, affidabili! Altamente consigliato! AAA +++
Date of experience: December 23, 2015
Ordered a SKX007J on Friday afternoon, received it in Germany on Monday morning! Very happy with the watch and the extremely fast delivery.
Date of experience: July 4, 2017
Ordering was quite simpel. The email with the tracking information was usefull. The watch was well packed. So I am satisfied with the service.
Date of experience: September 24, 2012
I feel to saticfied when i buy watch from you, i will usully buy watch of you. Thanks and have nice day
Date of experience: December 3, 2019
Dear Nguyen,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
No problems. Got the watch allgood. Good price simple as that
Would use again why they want 100 characers i dont know
Date of experience: January 21, 2019
Dear David,
We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Nice Seiko watch, super deal, fast delivery, very satisfied.
Regards
Rijk Binnekamp (the Netherlands)
Date of experience: May 19, 2016
About Creationwatches: The clock came yesterday (wednesday), after traveling 4 days from the other side of the planet - FANTASTIC!
The watch itself is more beautiful in real life than on your pictures -
AWSOME is the right word.
This is my first time buying from your shop but it want be the last time.
Exellent and fast service, good packing of the watch, delivered in no time
At all, my dream watch sort of speak too
Thanks alot!
PS! I started to wear my new watch on friday - to tell you the trut: It's an eyecatcher, i'm in the service business so i meet from 20-35 new people everyday i think about 90% saw the watch & took a looong look at it, what am i talking about: Seiko Solar Chronograph Divers SSC019P1 SSC019P SSC019 Mens Watch.
Thanks a lot.
Date of experience: February 6, 2015
Beware! International Buyers
If you are International buyers, don't ever take the risk of buying from them except what you are ordering for is not that ex[pensive, perhaps below USD100.
From my experience, i believe they scam foreigners especially if you order in high amount like above usd100
Buyers within Singapore doesn't have much problem cause they believe you could trace them and find them
I strongly believe this people are into real scam, they have their own method of scamming people. I purchased a Seiko watch from them since early January worth a huge amount of money but believe me, i have neither received the watch nor a refund, i sent a message to them but they claim that my order has arrived to its destination and that i should go and receive it from the post office, they actually provided me with another different tracking number and shipping name different from the one they had sent to me when i placed the order. I had no choice i never expected that to happen because most orders i placed from other international online shops normally deliver to my home, i have never been to the post office before to receive an item, i had no choice, i had to go to the post office to claim my order but to be sincere with you i provided the tracking details they sent to me for the post officials and the official claims they have no record of the tracking number, hehehe it wasn't funny at all, since then i have been requesting for a refund but all they could tell me was to wait wait wait up till now i haven't received any refund or my order.
Beware! This site is a scam, they mostly scam people who buys from abroad cause they know you wont have the time to find them, they dont even have a Direct customer care line you can contact, among all the contact numbers they display on their web, this is the only number *******876 that seems to work but it will never direct you to any representative, it will automatically tell you to contact them by email.
But i will never let it go, i will make make sure i find them and hand them over to the right authorities, i travel a lot, within few days or month i should be able to find them for sure.
Date of experience: February 22, 2017
Very happy with my new watch, SKX007 J1.
Very smooth transaction and fast delivery from Creation watches,
Thanks very much.
Date of experience: October 29, 2013
Best online shop ever... fast delivers... exellent service. Serviceminded and professional people.
Thts all matters to me... thumbs up!
Date of experience: December 17, 2014
We will not be ordering from CreationWatches.com again. Ordered online June 7,2015 and order has yet to be shipped. Their own online form calls for shipping and billing to be different yet we are being scrutinized as if we are some kind of scammers and continuously being asked to prove ourselves with the latest request to send our personalized identification such as passport or drivers licenses. I refuse as the person receiving the gift. My friend sent hers (with much info blacked out such as birthday, photo, etc.), since she is the one purchasing the gift. This is the most ridiculous ordeal a business has ever put us through and the fastest way to lose business I know of. We always purchase gifts for one another with different billing and shipping addresses and have never had a problem doing so with any other business to date. It is apparent they are trying to do the job of the credit card companies. We are so turned off at this point we have instructed them to cancel our order if they continue to ask for further information. Furthermore, since this business is located in another country, we don't even get a response to our emails until 18 hours or more later. At this point, it will have been 3 business days lost by the time they respond again when my watch should be arriving today or tomorrow. It is not normal business practice to be asking customers to send photo copies of their drivers licenses and passports and highly concerning, especially after we initially answered all 3 personalized questions including our phone numbers and they have yet to even attempt to call either of us. We attempted to call them and got a recording which sounded like it was coming from India instructing us to email instead. More red flags raised. We will be contacting our credit card company to reverse the charge if they respond yet again asking for further personal information or anything other than that they shipped our order. Update: After 20 plus more hours of awaiting a response from these idiots, instead of shipping the order, they canceled it. (Apparently they still were not satisfied even after my friend sent a copy of her license- how jacked up is that?). I will be posting online reviews warning people of their ridiculous business tactics for a long time to come. Stay away from these morons!
Date of experience: June 10, 2015
It's the third Watch I order by creation Watch and it's every time perfect, thanks and to a next time, Erick.
Date of experience: November 7, 2015
Hi, The shipping fees are paid by us but Import duties or taxes are always the responsibility of the buyer. We are sorry that you are dissatisfied, for Seiko watches only for the expensive watches (i. E. more than 300 dollars) we send in original Seiko box. Also the warranty is 2 years warranty offered by us as clearly mentioned in our listing.