CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
Your company provided superb service. The website was easy to use, the price was attractive, the product arrived from halfway around the world surprisingly quickly and it was just as advertised. I had one question which a customer rep responded to immediately. I would enthusiastically recommend your company to friends. Thank you very much. DH, Larchmont, NY, USA
I don't understand how they do it. From the time the watch was shipped, which was almost immediately after I placed the order, it took just TWO days (Wednesday to Friday) for it to show up at my residence in Chicago! And the watch was exactly as described. Also, communication from the company regarding shipment, etc, was excellent.
SO DISAPPOINTED! This was my first time. And last time. Purchasing from this website. I ordered 2 watches and one arrived damaged and not in working order. I contacted customer service asap and their response was to bring it to a watch repair person and pay to have it fixed or pay for shipping to return it. I could not believe this was their response! I allowed them numerous opportunities to provide more appropriate customer service but they refused. Needless to say I will NOT be purchasing from them again and warn others as well. Total waste of my money!
I have bought a Seiko Mechanical watch from Creation Watches.
Buying experience was great - I have e-mail communication with the site customer service requesting special handling of the package and was assisted in a friendly and effective manner.
The package has arrived fast with the watch I have waited for in perfect condition.
I really enjoy my new watch and have recommended the website to numerous friends interested in buying Seiko watches.
I have just received my third watch from creation watches(Seiko SNDA27P1) and i will no longer purchase from anywhere else. Bought a couple of watches from other internet sellers and had nothing but problems.
Creation Watches totally hassle free buying, fastest post, excellent price and highest quality genuine product.
Why would you buy from a retail store and pay twice the price.
Creation Watches are the best.
Brett.
When i saw creation watches.com store in the internet i was a little bit sceptic. But after i placed my order i was informed about every step. When i send a request i received feedback from them within some hours what impressed me really. Also the shipment was super fast. From Shanghai to Germany within less than one week. Amazing. And the watch is original, beautiful and i the original case.
I am more than happy and can recommend this shop!
Michael K. From Endingen in Germany
I am very satisfied with my purchase, the article is in accordance and the
Delivery was very very rapide. I am going to advise your site to my
Friends. Commanded 17 received 20, bravo! It is the first time where a
Delivery coming from Asia arrives so fast. Sorry for my poor english.
Its a terrific job you have done here by shipping and delivering the watch on time. Really appreciate you efforts. I have given a very positive review in the link and would like to definitely shop with you again.
Buying was easy and payment via paypal was hassle-free. Delivery was pretty fast and i´m happy with my new watch. I recommend this shop to all who are considering the purchase of a new watch. Prices are really reasonable.
I Finally decided to buy my very first mechanical watch but had the problem of not having a lot of money to spare as i'm still in college, undaunted i looked around for online offerings on good quality watches and discovered CreationWatches, their prices were the best of what i could find and it was not long before i found a watch that i liked and i made my order. The transaction was smooth, their CS helped me along every step of the way from purchase to delivery, they replied to all my inquiries and when the watch arrived it was everything they promised; new in mint condition! I couldn't be more happier with their service and i will be looking forward to my next purchase from them in the near future.
Highly recommended, great service and quality watches.
Tip for consumers:
When you have questions about a piece you are interested in use their Live Chat, there is usually a CS Representative around and in the case that their is none they always reply within a day to any inquiry via e-mail.
I ordered an Orient watch on Sunday and received it the next Wednesday, with box, guaranty and instructions, all well packaged. I'm very satisfied with the price, the quick and serious service and probably be back on creationwatches for a future purchase.
I have bought watches from Creation Watches a number of times. The first time I purchased a watch I was a little apprehensive buying on line as I have heard of sites that sell good quality fake watches. Their watches are genuine and well priced. I couldn't believe the delivery time which is outstanding, usually only about 3 days from placing order and international shipping by courier is included in the price of the watch. Highly recommend this company.
Gordon
My watch arrived late this afternoon which is amazing since I only ordered it yesterday morning! Everything looks great with the Seiko SRP777 and it even came with the original box and papers which was a nice surprise! I would happily recommend creation watches to others and look forward to buying more watches through them in the future.
Thanks Creation Watches, I'm really impressed with the experience!
I ordered a Seiko 5 wristwatch on Friday afternoon and received delivery at my home in Spain by Monday lunchtime. The watch was exactly as described and the communiction was timely and clear. I will definitely buy from creationwatches again.
I received my watch 2 days ago and the watch came with a scratch and i accepted that and was not going to contact you about it but i just noticed that its not accurate at all, the watch is working fine seconds is moving and hours and minutes but its not reflecting the correct time, i set it up to the correct time every 1 hour it delay 20 minutes. Please take it back up and refund my money.
Dear Tarek,
Sorry for the inconvenience caused. Please take the watch to the nearest experienced watchmaker or service center listed in the warranty booklet OR you can send the watch back to us for Return or Exchange. We have 30 days watch Return or Exchange policy.
Please contact us on contact@creationwatches.com
Best Regards,
Sally
All terms and guides are clearly stated on their website.
They offer extraordinary prices on watches which are of high quality. Communication is never a problem: ask a question, and an answer is always awaiting.
And the breadth of selection of watches is wide and expansive.
All thumbs up for Creation Watches -- no worries should be had!
I received my watch yesterday am and I have to say I'm pleased!
I did quite some online shopping in the last weeks and this order was the swiftest of all! It was nice being able to follow the delivery as from the order, so this time I didn't miss out on the mailman's arrival. The price is really good for this nice watch that was packed impeccably. Only problem is the great choice on your website and my eagerness to buy another G-shock;-)
Thanks for the excellent service!
I would like to thank you for a brilliant service I was sceptical the watch was coming from Singapore but I was kept up to date through the whole delivery process and it was delivered on time when promised. The watch is beautiful and I am so pleased with it.
I would have no problem recommending your company to my friends and family.
In all honesty I don't often give feedback but I have to say I was genuinely impressed with the whole shopping experience. The watch is superb, the price was right and the delivery excellent (for some reason I particularly enjoyed tracking the shipment on the DHL link - I am amazed at how quickly it arrived). Well done.
Ordered a watch that wasn't available in the UK, at a reasonable price on Thursday. Received regular updates on shipping process each day thereafter. Watch arrive on time on Monday, just 2 working days later. Watch was as described, in full working order, Would certainly recommend and use again. Thanks!
Creation Watches are wonderful to work with. Placing my order was simple and easy. Shipping was fast. I got my watch in perfection condition and received it in 4 shipping days from Singapore. The watch was not a model sold in the United States. The price, customer service and shipping was all fantastic. Great people to do business with and can't wait to get my next watch from them.
I´m very happy with my purchase, so far. I received the watch after 4 days(Singapore-Sweden) which was surprisingly fast. It was easy to buy from the website and you had the best price. If the watch keeps on ticking and don´t cause me any problems I will be a happy customer forever. I will recommend CW to friends and at watchforums whenever I get a chance.
Fast delivery, perfect and positive communication, the quality of the watches - this is my experience with this shop - every time...! I'm sure I'll shop here and I recommend it to everyone.
Perfect service, thank you.
After an issue with my credit card (my fault, not theirs), they contact me directly and the solution was quick and easy. Great customer service. The watch arrived in the promised date and carefully packaged.
I purchased a Citizen Eco-Drive Radio Controlled Watch. I am delighted with my purchase.
It was delivered super fast from Singapore to UK in under 3 days.
The guys there are most helpful and I would recommend Creation Watches to friends and family
Dear Nadine,
Sorry for any inconvenience caused. We have 30 days watch Return or Exchange policy and also watch has one year international manufacturing warranty. You can send the watch back to us for repair. We will keep in touch with you in regards with this concern.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally