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CreationWatches has a rating of 4.5 stars from 1,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service, and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
The watch is amazing. Works like a charm. It's got so many features that It's probably one of the best choices in the 300 euro range. It looks great Too... The blue sphere and leather bracelet are gorgeous! The delivery was super fast. No customs fees, only took 4 days since I Placed my order. Original box and documentation. Excellent service. I will certainly buy more watches from you!
Creation watches has very poor customer service. They are a bunch of crooks and liars who are selling their wares to other countries from Singapore. They are keen to sell their stuffs, but would not cancel your order easily. I cancelled my order promptly. But they dragged their feet and would not cancel the order. They would not offer me a refund. They do not respond to queries quickly. They would lie shamelessly and rob you of your money. Please stay away from such crooks, liars and unscrupulous people.
Everything is fine-delivery time, packaging, but on the watch face there is no record of "Japan Mov 't", sadly.
Date of experience: November 9, 2019
As per usual the my shopping experience was seamless, the shipping fast and the watch is fantastic. Yet again another very happy customer
Date of experience: September 5, 2016
I read about this site from a foroum. The first visit to the site was a pleasant expirience. Everything was clearly and userfreandly ther to get ingirmed and to decide about thinks to buy. The prices, very attractive, compering to my european experience. After i pleaced my order i recieved very soon e-mails with proposals about the sipping process, every time i answered or i had something to ask the respons was immediate. The package of the item was adecuate and the item itself as described. To make the story sort the expirience i had with creationwatches was positive and the boys will be high in me list for future orders.
Date of experience: October 5, 2012
Update: after complaining on a couple different reviews, they finally reached back out and I got my refund over a week after requesting.
Date of experience: November 25, 2021
Dear Joey,
We always try to give the best service to our customers. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
If you have any query please contact us at contact@creationwatches.com
Best Regards,
Sally
Bank detected fraudulent charge when attempting to purchase from them, wouldn't even let me cancel my order. Stay away and buy from an authorized dealer. Hell even if I did want the watch it would be late by now so there shipping is false too.
Tip for consumers:
Don't buy if you think you might want to return an item.
Products used:
Watch
Date of experience: November 22, 2021
Nice watch. Nice price. Very fast delivery. Only 6 days from Singapore to France. Do not hesitate. Great service. Thank you to Creationwatches.
Date of experience: June 22, 2016
Very nice experience. Item arrived in perfect conditions in only 3 days. It was my first buy in Creation Watches but it will be not the last one:-)
Date of experience: October 16, 2013
Good selection of watches at attractive discounts.
Delivery of order was also prompt and well packaged.
Date of experience: June 30, 2013
Fast service and very reliable DHL shipping. Love my watch and the customer support. Awesome company!
Date of experience: April 16, 2019
Dear Ron,
We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Really good online experience. Prices are far cheaper than retail, the watch was great, and shipping time was really quick.
Highly recommended!
Date of experience: March 29, 2014
The lowest prices for seiko watches. I have already purchased a large number of watches from them and have always been satisfied.
Tip for consumers:
If you want to buy a watch at a good price, I recommend this store
Products used:
Seiko watches
Date of experience: December 3, 2019
Dear Lucas,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I received the watch yesterday. Very happy with the customer service, speed of delivery and the full tracking provided. 10/10! Thank you!
Date of experience: March 11, 2014
I was very happy again with Creationwatches. Quick, free and trackable shipment, very good prices and original Seiko box.
Peter, Czech Republic
Date of experience: November 28, 2014
Fast delivery and great product. Thanks for the work! My wife really liked the Seiko watch and will wear it with pleasure.
Date of experience: October 7, 2019
Dear Viktor,
We are pleased that you loved the watch purchase from our online store as well as our service.
We look forward to serving you again in the near future.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Recently had my 4th watch received from this store via amazon. Always the original products of good quality. I recommend the store!
Date of experience: January 12, 2017
Just recieved my seiko snzf17j1 from creation watches. Got my watch super quick considering it was shipped from singopore. Love the watch will definatly order all my seiko's from creation watches.
Date of experience: October 16, 2013
I ordered watches for my fathers 80's birthday. On 15 of January. On10 of february I contact with seller through paypal - for he doesnt answer to my email. So I was forced to opened case. On 14 of February seller responded saying: we need to cantact DHL to update info about where is your watches at the moment.
I do wait 2 more days. Wrote another email. No answer. I called to DHL office - I have tracking number of my package which seller wrote me- they told me that on 28 of JANUARY (2 weeks earlier) they do connect with seller - because they didnt get any contact from seller of me. So they couldnt contact buyer (me). And the seller told them to ship package back. 2 weeks later the seller told me that he need to contact DHL to update info. 2 days after I knew it (on 16 of February) seller respond at my email saying: we still waiting for tracking number update and info where is your watches... So paypal do return me my money. And birthda present was ruined. Thanks to creationwatches. Many thanks. Let all birthday of any person in any family that are working in creation watches be ruined by lie and unprofessionalism of any one around. I hope they will soon be ruined
Date of experience: February 19, 2018
We always try to give best service to our customers, we regret for inconvenience caused.
I received my order and the watch is great. The service you offer is wonderful and I will definitely buy some more watches from you guys.
Date of experience: November 12, 2014
Fast shipment; fast delivery; nice article tracking; reasonable price; nice billing (!); very happy; AAA!
Tip for consumers:
Fast shipment; fast delivery; nice article tracking; reasonable price; nice billing (!!); very happy; AAA!
Date of experience: October 29, 2014
Very fast delivery, the right price and most important the right product (a
Casio G shock gulfmaster) with manual... what else could I expect?
Date of experience: September 11, 2015
It was the second time i bought a Watch at CreationWatches.
I'm very satisfied. Fast Delivery and the Watch is wonderfull.
I'll buy again.
Date of experience: March 24, 2017
Flawless shopping experience. Great price, quick and well packaged delivery, and a lovely watch.
Thanks.
Date of experience: December 9, 2015
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Date of experience: July 7, 2014
Very satisfied will order again!
Goods delivered very fast and products in conformity with description.
Date of experience: January 3, 2017
I bought a Seiko watch, the customer service and support was great. The delivery to Italy was incredible fast! I will buy again from Creation Watches
Date of experience: June 28, 2016
Why the hell was it labelled as free delivery and then I was left red faced at the door having to pay a £29 delivery fee?
Date of experience: March 16, 2019
Dear Seamus,
It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
Dear Marat,
We are pleased that you loved the watch purchase from our online store as well as our service. We have 30 days watch Return or Exchange policy. If you are not happy with purchase you can send the watch back to us for Return or Exchange.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally